the refrigerator portion is not really cooling like it used to and the error message of "er dh" shows on the display for a couple of weeks now. It will only go away for a few minutes if you unplug it and plug it back in and then it will return. I've read online that the defrost sensor may need to be replaced. Sears on the phone doesn't seem to know what I'm talking about or locate the part that I would need. Any help? Is the defrost sensor called something else? If I order and try to replace this part, is it hard to replace and will it most likely fix the problem?
Great advice from medeer, I had the same ER DH error code, and my refrigerator began to warm up. I replaced the defrost thermostat assembly part # 6615JB2005H which is located inside the freezer, on the right side behind the white plastic panel. I accessed it by removing the freezer door, all components inside the freezer, and the tracks mounted on the sides of the freezer. Be careful when removing the white panel because a fan is mounted to the left side of the white panel and plugs into the back left side of the freezer compartment.
Found the green technical data sheets under the refrigerator in a small plastic bag near the front.
My refrigerator is 20 months old, just a few months past the warrentee,
Posted on May 03, 2008
My Kenmore Elite refrigerator model 59673502200 stopped running completely. Neither the fan or the compressor is running. I have complete silence. Any and all help would be much appreciated.
Posted by edberg382 on
the moter might have blown out
Posted on Feb 18, 2012
The lights did not go out on my Kenmore Trio model 795.77312600.It melted the bulb housing right off the top of the refrigerator. You quoted a service flash "SF46-515" that covers this problem under warranty going back 3 years. My refrigerator is 18 months old and when I contacted Sears they said they have no such service flash for this model. How do I get a copy or some proof of the existence of this service flash for this model? There are quite a number of similar instances on this site and elsewhere on the web reporting this dangerous defect.
Posted by kibjawa on
Thanks, FixYa, for posting this problem. My husband and I were about to buy one of these and were able to save ourselves a headache. We found out some updated information obtained from Sam, a lead tech at the national Kenmore service center, 888-536-6673:
There are 4 potential manufacturers of this fridge type, only 1 of which made the faulty part, which was apparently finally recalled last month. You cannot tell the manufacturer by the brand name, only by the first 3 digits of your trio fridge's MODEL number (usually listed somewhere on the fridge as well as on the printed manual you received at the time of purchase):
795 -- LG Korea -- some fridges affected, determined by SERIAL number
596 -- Amana/Whirlpool -- not affected
464 -- Maytag -- not affected
106 -- Whirlpool -- not affected
If you have a model number beginning with 795, call Sam or his colleagues, reference the service flash sf46-515, and have them look up your fridge by serial number to determine whether your fridge contains the recalled part. Good luck to all of you, and thanks again!
Posted on Apr 09, 2009
Need help, my bottom freezer working fine, opened back panel in freezer and coils all frozen over, my main fridge is not cooling at all. Any suggestions to what is happening and what am I looking at costs estimates to repair either myself or technician.
i have a kenmore bottom freezer fridge and the bottom seems fine but top is warm if i shut it off for a while and turn back on seems to start to get cold then warm again
Posted by malibujay on
The freezer will stay cold because a small
amount of cold air will be forced through the frost but that will not
be enough to make it up to the refrigerator portion. You can defrost
the unit by removing the metal panel and allowing the frost to melt.
Careful use of a hairdryer can speed up this process. This will likely
be a temporary fix. The root cause of excessive frost can be caused by
a bad door seal or a defective defrost circuit.
First check that the door seal is good by closing the door on a dollar bill at several points around the door, both on the freezer and refidgerator door. If you can pull the bill out with no resistance, the door is not making a good seal. Inspect the seal and make sure there isn't anything stopping the door from closing such as food, or a shelf not pushed in all the way.
If the door seal is good, the defrost system is likely defective. The defrost system has three main parts, the defrost heater, thermostat, and timer. None of these parts are particularly expensive, or difficult to replace you feel comfortable with repairing it yourself. If you can troubleshoot this by manually starting the defrost cycle. Let me know if you would like this procedure.
Posted on Jan 07, 2009
the veggies (and anything) in the crisper drawer keep freezing I have lowered the temp in both the freezer and fridge ?
If you have a side by side model you need to look at the refrigerator compartment wall on the left of the bottom drawer and move the slide control to the warmer/fruit/vegitable setting instead of the meat setting.
I hope this helped. Please rate my help or ask for more help please. supertechks
Posted on Apr 06, 2008
My Kenmore Elite freezer door came off one of its hinges. I cannot figure out how to put it back on so that it stays. The connection has an upper hook with a lower hinged arm. It is strange.
Posted by barry110 on
I just spent the better part of an hour on this. There is a white flange with two phillips screws. If you take this off it is easier to see the mechanism, but you may be able to get it back on without removing the flange. I removed the flange. The mechanism attached to the door has a hook facing up and a smaller hook facing down. There is a hinged metal bar below this. The bar has a hinged piece with a loop on it. Pull the loop up. Now push down on the piece with the hooks ( it has a spring) and hook the smaller hook on the loop. Do this for both sides. Now the door should slide easily into the slots. Once in the slots, push down on the hook piece and release the loop. Push the loop back in place along the bar. Hopefully this does the trick for you, it did for me.
Posted on Oct 05, 2011
Kenmore elite refrigerator alarm keeps going off even though the doors are closed
Posted by brendacarp... on
Possible door switch problem
Posted on Nov 06, 2018
Yesterday a repairman said our freezer was low on freon, so he gave it a recharge and soldered the end of a line where he thought it was leaking out. Now the freezer works great again, but it makes a new, faint whistle sound for a few seconds each time after you close the freezer door. I'm worried it's the freon leaking out somewhere else. It's only 4 years old and we haven't had any trouble until just the other day when the freezer stopped freezing properly.
yes sir,your unit is working well right now, at this stage, freezer section is already at the peak of its performance, it creates suction motion as you close the door (frzr). with this, sometimes you can hear whistling sound or most of the time.it is only a sign that the cooling system is working well.as the temperature goes down it happens, to see it, watch the gasket how it behaves during that moment sir.there is a suction sound.blower is also in suction motion because it diverts airflow going to ref section thus creating this behaviour on the gasket and the door as a whole, dont worry sir that is normal, or try to clean the tip of the gasket to reduce the slipping sound.
Posted on Mar 18, 2010
Our Kitchenaid Superba KSRG25FKBL15 has bad tasting water and ice cubes. We replaced the copper tubing which delivers the water to the fridge and that didn't help. We replaced the copper tubing again with plastic tubing...no better. Any suggestions? Our tap water doesn't taste this bad. We bought a Kenmore french door fridge with water dispenser in the door in July 2008. The fridge has a filter. A few weeks after the fridge came the water and ice started tasting really bad, unlike any bad water taste I have ever tasted. Our tap water is fine. The bad taste appears to be random. Sometimes you get a cup full of nasty water and sometimes it tastes fine.
Posted by Redwood... on
Hello redwood City
Your Kitchenaid Superba KSRG25FKBL15 has bad tasting water and ice cubes. You replaced the copper tubing which delivers the water to the fridge and that didn't help. You replaced the copper tubing again with plastic tubing...no better. Any suggestions? Your tap water doesn't taste this bad.You bought a Kenmore french door fridge with water dispenser in the door in July 2008. The fridge has a filter. A few weeks after the fridge came the water and ice started tasting really bad, unlike any bad water taste I have ever tasted. And your tap water is fine. The bad taste appears to be random. Sometimes you get a cup full of nasty water and sometimes it tastes fine.
First you must know you have a 1 year warranty and can have them come out to fix anything, no charge.If it persists. You will have to get tough and you , MUST INSIST THEY REPLACE YOUR FRIDGE
When installing the water line these were a part of the directions!
Did you do this before connecting the water line to your fridge?
"Place the free end of the tubing in a container or sink, and
turn ON the main water supply. Flush the tubing until water is
clear. Turn OFF the shutoff valve on the water pipe. Coil the
Off-taste, odor or gray color in the ice
1.Are the plumbing connections new, causing discolored or
off-flavored ice? Discard the first few batches of ice.
2.Have the ice cubes been stored too long? Throw old ice
away and make a new supply.
3.Does the freezer and ice storage bin need to be cleaned?
See “Cleaning” or “Ice Maker and Storage Bin.”
4.Has food in the freezer or refrigerator been wrapped
properly? Use airtight, moisture-proof packaging to help
prevent odor transfer to stored food.
5.Does the water contain minerals (such as sulfur)? A filter
may need to be installed to remove the minerals.
6. Is there a water filter installed on the refrigerator? Gray or
dark discoloration in ice indicates that the water filtration
system needs additional flushing. Run additional water
through the water dispenser to flush the water filtration
system more thoroughly (at least 2 to 3 gal. [8 to 12 L] or 6 to
7 minutes initially). Discard discolored ice.
Let me know what works,
Thank You ,
Please remember to leave a rating.
Posted on Oct 12, 2008
kenmore elite bottom freezer refrigerator is less than a year old. replaced the water filter at 6 months and a couple of months later, the water at the door dispensor began getting smellier & smellier giving off a strong moldy/sulfur odor with the first glass and less as i continue to dispense. wait a few hours and grab another glass of water and the smell is back. ice from automatic ice maker in the bottom freezer, however, smells & tastes just fine as does the tap water from my sink. model #: 795.77242602. any ideas?
I had the same problem. Drove me crazy and cost me about 5 filters at $50 a pop until I found the solultion. Water in the Sears/LG refrigerator that I have (french door trio) goes through the filter then into a container on the left front door of the refrigerator. That container stores the water so it can get cold and it also equalizes the flows in the system so that when you put your glass under the spigot the flow is steady and the water is cold. Problem is .... this tank can build up with algae/slime/foul tasting stuff. Since it is after the filter, no matter how many times you change the filter it will have no impact on the water in this container. That is why if you use the water spigot a lot, the water seems to get a little better (as the tank water gets diluted) but as soon as you don't use it for several hours or more, back comes the smelly water again. Solution for me was to remove the plastic panel on the inside of the left front door and clean the plastic bottle. It is pretty easy to remove with 2 screws and easy to pull off the hoses. I filled is with a little clorox and water and swished it around for several minutes then drained and rinsed it. Then I filled it again with a little clorox (like an ounce or two max) and put the container back into the fridge. Once in the fridge, I ran fridge water through the front water dispenser for about a gallon or so. This flushed out the chlorine in the plastic container as well as the lines between the container and the spigot. After about a half hour of work, my great tasting water in the fridge is back again. I've checked the taste on this water for several weeks now and no plastic/odor/bad tasting water any more. Hope this helps.
Posted on Mar 12, 2009
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