20 Most Recent Motorola Mobility 5.8 GHz Digital Cordless Expandable Phone System Questions & Answers

A specific team helps with this. You can find their info at https://motorola-global-en-roe.custhelp.com/app/mcp/service or email them at [email protected]

Motorola Support

Motorola... | Answered on Jun 22, 2017

For people who have purchased cordless phone in usa and caller id is not working they should purchase fsk to dtmf converter at any local phone shop and caller id will start working.

Here is the article on various frequency used by various countries for caller id.

Hope this will help you out.

Detailed Product Description

There are 3 major caller ID specifications in the world: DTMF, ETSI FSK and Bellcore FSK. When users buy a foreign telephone devices(such as cordless phone, fax machine or computer telephony interface), may encounter the problems of non-match for caller ID standard. This will cause the device unable to display the caller ID. EX220 can solve this problem easily. This product can receive all 3 kinds of caller ID format, and convert to FSK(Bellcore or ETSI selectable) to match foreign telephone's standard.
EX220 has a rechargeable battery inside the device, during idle status, it gets power from the telephone line and recharge the battery, so no need to use or replace battery. Just plug one end to telephone line, and the other to the telephone device.
For example, if you live in Netherlands, Saudi or India, the caller ID standard is DTMF. You purchased a cordless caller ID phone from US(which uses Bellcore FSK standard), or from Germany(which uses ETSI FSK standard). You won't be able to use the caller ID feature. In this case, just get one EX220 and connect it between the telephone line and the cordless phone, your cordless caller ID phone will display the caller's number immediately.
1. Telephone sets for UK and Japan standard are not applicable.
2. In some countries, users must subscribe to Telecom for caller ID service

Feature List
Caller ID Format Conversion --- Convert 3 kinds of caller ID(DTMF, Bellcore FSK or ETSI FSK) to ETSI FSK or Bellcore FSK(selectable)
Date/Time Stamp --- The DTMF caller ID doesn't content date/time stamp. User can set up clock of EX201, so each call will be sent with actual date and time stamp
Area Code Setting --- User can set up the area code, so the dial back feature can easily applied
Rechargeable battery powered by line --- Just connect to the telephone line, the built-in rechargeable battery can get power from the telephone line, no need any external battery nor power supply

Now, Multi-Line caller ID converter is available.

Motorola... | Answered on Dec 03, 2014

We recommend you contact our cordless phone support team for assistance.

Mon-Fri 7:00AM-7:00PM CST

Motorola Support

Motorola... | Answered on Sep 24, 2014

Try relocating the base unit for testing purposes, to ensure that the unit is plugged into a working electrical outlet. Verify that the in-use charge light is lit. If the problem doesn't correct itself at another outlet, try the unit on a line outside of your home to test

Motorola... | Answered on Feb 03, 2011


Can you tell me the full brand and model of the device or devices that you need replacement batteries for, and do they need to be rechargeable?

Motorola... | Answered on Sep 25, 2010

Contact Mr.Manivannan

Cell : 9841959640

Motorola... | Answered on Jul 20, 2010

Only stupids buy cordless phone from USA. India uses ETSI DTMF standard for Caller ID which is not supported by any cordless phone sold in USA. It is about time you trash your worthless instrument in the dumpster.

Motorola... | Answered on May 26, 2010

In USA, CANADA, telephone company uses FSK for Caller ID detection while Indian Telecom companies uses DTMF standard. this is the mismatch and reason for caller ID not working.

u need to purchase seperate caller ID for it.

Motorola... | Answered on May 11, 2010

Manuals for lots of appliances and other items are available in PDF files at various internet sites. In fact, Motorola may have their own site with download capability.

Google your phone model and see what comes up.

Motorola... | Answered on Oct 10, 2009

I am sure there is one to download but did not found anything with google... If search engines are of no help, just ask some deep web specialists, e.g. http://manualfox.com - if they don´t find it, it does not exist in the Internet.

Motorola... | Answered on Oct 02, 2009

For out going message:
Press and hold OGM button for a few seconds then you will hear a beep and you record your message then when your done press stop.

Motorola... | Answered on Sep 26, 2009


The problem is not clear. Please be more specific!

Motorola... | Answered on Aug 20, 2009

I don't usually recommend Radio Shack for anything but they do seem to keep a good supply of batteries like this around. There are also many on-line sources for these that may be less expensive, around $3-7 each on ebay with shipping for example.

Motorola... | Answered on Aug 08, 2009

Heres the direct link to there manual download page just find your model of phone and you can download a manual for free. CLICK HERE FOR DOWNLOAD PAGE

I hope this will help you. Drop me a comment if you still have problems. I will help you.Your vote is highly be appreciated

Motorola... | Answered on Jan 05, 2009

US phones use Bellcore FSK caller id. India uses DTMF caller id. Buy a DTMF- FSK converter at a telecom shop.

Motorola... | Answered on Dec 22, 2008

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