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Questions & Answers
Can't turn off the blinking message waiting light
Unplug the phone from power for about ten minutes and see if that resets it..i'm not sure if that uses and adaptor for power... but be aware it also gets power from the phone line as well... so unplug that too.
Please take a moment to rate this solution.. thanks
Voice Mail Setup
The provider would be your local phone company. If the phone has it built in that would be an answering machine. You may have got an inexperienced clerk. Call back and sign up for voicemail.
I work for a
Since you said line 3 was working for #2 company, i will suggest you put the line 3 back from where you removed it from. From the look of things the line might be the only line connected to be functioning. When ever you want to switch line since it is with intercom you will need to switch both side from where it is connected to where it is connected to, so that network connection can be achieved.
And on the other hand, the other line might not be working properly, that is why it was not connected or used.
the phone is not equipped to handle caller ID
Intercom feature not working
Is one of the 2 phones transformer plugged into a power strip? If so, try putting it directly into the wall, most power strips do not pass the signal properly
Need to activate Music on hold mode
The newer model RCA phone will do music on hold. There is a jack on the back of each phone, you plug a cd player or MOH device into it and it will play on ALL of the phones(not just that one).
You need to have the phone join the network that you are in by assigning a station address to the phone. If this the only phone that you have like this, simply remove the plastic cover where the station addresses are to be printed. Beneath this cover there is a small button labled "PROGRAM BUTTON". Use a pen, press this button, then press "INTERCOM" and then label your station (01-16) followed by pressing the # key. This will make the intercom button flash on and off red and then it will stop flashing.
I hope this helps!
Line 1 disconnects people on hold
Try these first and let me know
Intercom does not function correctly
• Make sure line 1 is connected properly and common to all phones on the system.
• Make sure all phone ID’s (station numbers) involved have been assigned.
Transfer does not function correctly
• Make sure receiver phones (stations) have same line connected.
Intercom indicator turns red and green alternately
• The station address needs to be re-assigned due to a duplicate station address in the system. See “Changing the Phone ID (Station Address)”.
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