20 Most Recent Whirlpool GJC3034 Electric Cooktop Questions & Answers


It sounds like the selector switch is shorted, the only way to fix that is to replace the switch

always unplug electricity before working on any electrical appliance

Whirlpool... | Answered on Oct 02, 2017


Hello,

I suspect on teh wiring from the house the black&white will be the hot wires and the bare will be ground/neutral

use a volt meter before connecting tonew cooktop and check for;
black/bare to have 120volts
white/bare to have 120volts

if that is what you find...connect new cooktop as such;

black to black
red to (house) white

(cooktop) white and green to bare


GENE

Whirlpool... | Answered on Sep 07, 2011


I haven't heard of this problem before. If you do press down and the hotplate starts to work we know that the hotplates are okay. The only thing this could be is an internal problem inside the hotplate controller, possibly with the contacts. The controllers will need replacing.

Whirlpool... | Answered on Mar 04, 2011


What is the model number posted on the unit?

Whirlpool... | Answered on Feb 02, 2011


most of the time for this to happen something would have had to been dropped or excessive weight on the unit ... it is possible over time the unit had a unseen hairline crack and the heat has caused it to become worse... the glass for these units are ridiculous in cost but can be repaired...
several online sites sell parts.... a few reputable companies are
www.sears.com
www.apdepot.com
www.repairclinic.com

Whirlpool... | Answered on Jan 21, 2011


Thanks for your question!

I'm sorry that you haven't received an answer yet.

The response rate on FixYa FREE questions is usually over 80%, but sometimes questions go un-answered when:
1. the question is unclear, incomplete, or poorly worded...
2. the question is mis-categorized - so the correct experts aren't viewing it...
3. the question requires an answer for something that cannot be explained online adequately...
4. specific training, tools, or equipment are required to avoid injury or death...
5. the Experts that are online simply don't have the resources to answer your question fully...

Please feel free to re-work your question if you feel one of these may be the reason.
Of course you are not required - but converting your question to a PAID one usually increases the reply rate as well.

Normal rates for FixYa are...
$ 9.99 answer for one question.
$12.99 Live Real-Time online chat or premium e-mail support.
$29.99 Live Real Time phone support
Sometimes FixYa will run specials for unlimited questions via monthly subscription or reduced rates for limited periods.


Consider the savings that can be had when an informed Expert can save you a $100 service call, or a $350 trip to the car dealership.
Your problem solved - guaranteed! Or your money back!!

If you don't want to pay - feel free to re-submit your question so it returns back to the top of the work queue if you still need help.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Whirlpool... | Answered on Sep 05, 2010


Replace the surface element switch.

Whirlpool... | Answered on Apr 27, 2010

Not finding what you are looking for?
Whirlpool GJC3034 Electric Cooktop Logo

37 questions posted

Ask a Question

Usually answered in minutes!

Top Whirlpool Cooktops Experts

Michael Thomas
Michael Thomas

Level 3 Expert

3056 Answers

Gustavo Ortiz
Gustavo Ortiz

Level 3 Expert

637 Answers

Cindy Wells

Level 3 Expert

6220 Answers

Are you a Whirlpool Cooktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Whirlpool Cooktops

  • Whirlpool Cooktops

Most Popular Question

helping friend install

  • Cooktops
Loading...