20 Most Recent Whirlpool RCS3014 Electric Cooktop - Page 4 Questions & Answers

should be able to clear out and reset clock. If I remember right it means Power Failure, which just means you lost electricity

Whirlpool... | Answered on Oct 15, 2011

Hi joyce_hudak,

Moisture or water have come into contact with your ignition devices, they just need to be dried.

Please follow my directions on the Tip below on how to do this:


Kind Regards


* If this solution helped you, please rate it

Whirlpool... | Answered on Sep 08, 2011

Hi abbilou_78,

I believe your ignition switches have come in to contact with either water or moisture.

Please read my below Tip on how to fix the problem:


If it does not solve your problem, I'd suggest replacing the ignition switches.

Kind Regards


* If you found this solution helpful, please rate it

Whirlpool... | Answered on Aug 03, 2011

Light Cleaning
  • Clean your CERAN cooktop after every use. To remove simple spills, wait for the surface to cool before beginning the cleaning process. Pour a small amount of cleaning cream on a damp paper towel and wipe the cooktop surface until the soil and cream are no longer visible. The cleaning cream will leave a protective finish, which will preclude scratches and other types of damage.
  • Heavy Cleaning
  • Wear a heavy oven mitt to remove burnt foods or liquids while the cooktop is still warm. Use the metal razor scraper to remove the substances that are stuck to the cooktop surface. Once the cooktop has cooled, use a damp paper towel to spread a small amount of cleaning cream over the entire cooktop surface and wipe it thoroughly until the cream is no longer visible. Rinse the cooktop with water and dry with a clean paper towel.
  • Cleaning Melted Substances
  • Remove melted plastic, foil or other kitchen products immediately using the metal razor scraper. Spills containing sugar, such as ketchup, tomato sauce, syrup or pudding, must also be removed with the metal scraper at once. It is best to remove these substances while the burner is still hot. Once the melted substance has been removed and the cooktop has cooled, use a damp paper towel and cleaning cream to complete the cleaning process. To protect your hands, remember to wear a thick oven mitt when cleaning the hot cooktop.
  • Tips
  • Scratch marks resulting from daily use will not interfere with the performance of your cooktop. Pots and pans with flat bottoms and those that cover the entire burner surface are recommended for use on your CERAN cooktop.
  • Warnings
  • Spills containing sugar may permanently damage your cooktop unless the substance is removed immediately. Use only the recommended cleaning products on your CERAN cooktop to protect it from damage. Do not use scouring pads, plastic coated sponges or abrasive products of any type. Do not use oven spray or any other type of cleaner containing ammonia or chlorine. Clean all spills thoroughly before using your cooktop again.

  • Whirlpool... | Answered on Nov 07, 2010

    This is usually one of the switches has failed. You will need to uninstall and disassemble to acess the switches. They are easy to check and replace. Here is a link that should help http://appliancehelponline.com/infiniteswitchvideo.html You can also enter your model # for diagrams and illustrations of your specific model.

    Whirlpool... | Answered on Sep 03, 2010

    Here is a tip that I wrote that will help you with that...



    Whirlpool... | Answered on Aug 04, 2010

    The red light is on as a safety to let you know the surface is hot. When the light goes out the surface will be safe to touch with out getting a bad burn.

    Please rate 4 thumbs for the free answer.

    Whirlpool... | Answered on Mar 17, 2010

    there should be a button a small button that says self cleaning on the oven mines on the side but just look almost 95% of all ovens have this

    Whirlpool... | Answered on Mar 10, 2010

    There is a temprature probe that looks like a wire that should be in the flame when lit. this tells the circuitry that there is a flame there - so stop trying to light it.
    If this sensor fails, it will continue to ignite, and may turn off the Gas.

    Order a replacement flame sensor from your supplier or high street outlet.

    Whirlpool... | Answered on Feb 08, 2010

    Go to Home Depot and buy a bottle of Cerama-Brite and a razor scraper.

    Soak the spots with the cerama-brite, but the burner on it's lowest setting and scrape the plastic off.

    Finish up with windex.

    Whirlpool... | Answered on Jan 11, 2010

    Sounds like a thermal switch which controls the hot surface light is stuck closed.

    If this is a new unit, I'd return it. If not, I would check the switche(s) for the hot surface light -- when the unit is cold, unplug one wire going to the thermal switch and check it for electrical continuity. If you get current from a multi-meter through the switch, replace it -- it's not opening when it cools down.


    Whirlpool... | Answered on Aug 20, 2009

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