20 Most Recent Whirlpool RCS3014 Electric Cooktop Questions & Answers

I'm giving you the installation guide in case you need it:
Ther isn't a whole lot that can go wrong with these, you probably have a bad switch. Hopefully you have a false drawer or accsess to the bottom of it pull the knob off the switch in question, it nay have screws holding it in place from the top, if not, you'll have to get to the underside anyway, switch out the switch in question with one you know works. I beleive this will find your culprit.

Whirlpool... | Answered on Jun 18, 2011

the electric elements should unplug from their electric connectors. remove the knobs. see if the control panel lifts off, or screws off. after removing all of these things maybe you can tell how to get to the screws or how to remove the top of your cooktop.

Whirlpool... | Answered on Jun 22, 2010

Is this a ceramic hob? If it is, you will need a ceramic hob cleaner (john lewis does one) OR Astonish oven/pan cleaner, a non-scratch washing-up sponge and a fair amount of elbow grease. This works for me.

Whirlpool... | Answered on Oct 06, 2009

There should be a diagram in the installation instructions packed with the unit showing how to connect them.

Whirlpool... | Answered on Sep 02, 2009

We Use Debruce Polish on all our cooktops. Debruce also works on stainless steel and polished granite, marble, porcelain, formica and glass. DeBruce is non-toxic odor-less and eco-friendly. You can get DeBruce on line at debrucepolish.com.

Whirlpool... | Answered on Aug 24, 2009

sounds like you got a short(probably one of your switches. do alll the knobe feel as if they're turn the same.usally when one shorts out itll operate differntly no resistance in the switch, can you lift stove top up and look under generally a visual inspecton will show where "pop" occurred

Whirlpool... | Answered on Feb 25, 2008

Can you get to the switch terminals and try jumping them out with a piece of insulated wire? That would tell you if the switch is defective (my suspicion). Please be careful not to touch any live terminals - only the wire insulation you use for the jumper.

Whirlpool... | Answered on Aug 03, 2017

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