20 Most Recent Whirlpool RCC3024 Electric Cooktop Questions & Answers


Which from the red or

Since you have a red wire you must have 10-3 romex. 10-3 has four wires. Three jacketed wires Red, Black, White and a bare copper wire. The is Red and Black are your two 120 legs (both hot) white is neutral and the bare is ground.
7/13/2011 1:44:00 AM • Whirlpool... • Answered on Jul 13, 2011

Cooktop on light is on

If the hotplate 'hot' light is on when the cooktop is completely cooled down then you will need an experienced repair person to fix it. It can be a bit complicated.
2/11/2011 6:02:28 AM • Whirlpool... • Answered on Feb 11, 2011

Hot surface indicator stay on.

spring tension issue....adjust the tension :)
2/7/2011 2:29:46 AM • Whirlpool... • Answered on Feb 07, 2011

I was cleaning my electric stove and i notice the

On your elements there is a sensor that indicates when the burner is hot. One of the burners has a short on that sensor and that element needs to be replaced.

Please rate me "4 thumbs" if that was helpful.
Best of luck!
12/15/2010 4:45:19 PM • Whirlpool... • Answered on Dec 15, 2010

Front left burner will not heat up, all the rest

You either have a bad element or infinite switch. If you are handy you can do a few checks to determine which part is needed or if both parts are needed. On a failed element most of the time you can see a burn/break in the coil windings. You can check for continuity. On the infinite switch you can do a continuity check as well. If you are unsure of the repair I recommend change out both. The parts are affordable and you will have your cooktop up and running sooner.
Please rate me "4 thumbs" if I was helpful.
Have a super day!
12/15/2010 4:37:56 PM • Whirlpool... • Answered on Dec 15, 2010

Whirpool cook top surface light

How long does it take for the light to finally go off?or does the light ever go off when a cooktop decrease in tempreture has to reach the tempreture set by the factory for that light to go off. Sounds like a thermal switch which controls the hot surface light is stuck closed If this is a new unit, I'd return it. If not, I would check the switche(s) for the hot surface light -- when the unit is cold, unplug one wire going to the thermal switch and check it for electrical continuity. If you get current from a multi-meter through the switch, replace it -- it's not opening when it cools down.If you have any further questions please message me back and please remember to rank how this opinion has helped in your appliance situation Thanks again
12/12/2010 7:39:33 PM • Whirlpool... • Answered on Dec 12, 2010

The cooktop indicator light on my Whirlpool range,

most cook tops the light that maches the burner is on if sw is on . if light doesnot fo off replace that sw . if only one light for all burners you will have to fint the shorted one.. good luck mm ..
12/12/2009 9:14:55 AM • Whirlpool... • Answered on Dec 12, 2009


if its going out, its probably ok
its not a light indicating the burner is on, rather that the glass is abcove 100 degrees and still not safe to put something on
2 hours is a bit long but it depends on how fst the surface can cool of
you can test this by trying to cool it off faster with a fan ans see what happens
10/21/2009 6:16:36 PM • Whirlpool... • Answered on Oct 21, 2009

Whirlpool Flat cooktop burner not heating up

Try cleaning the knobs. I did the same thing you did (turning the circuit breaker off but that did not solve the problem.

My wife just tried turning the knobs and that seemed to work. It appears that one of the knobs may have been so sticky that the though it's in the OFF position it thinks it's still ON.

3/5/2009 8:55:27 PM • Whirlpool... • Answered on Mar 05, 2009
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front left burner will not heat up all

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