Top 20 Panasonic KX-TGA560M 5.8 GHz Cordless Expansion Handset Questions & Answers

To increase the volume, press cursor-up while on a call. If you go too far, press cursor-down to decrease the volume.

The KX-TGA560 isn't an answering machine. If you have a separate answering machine connected to your phone line, please consult its documentation. If you're subscribed to a voicemail system provided by your telephone company, please contact your telephone company for instructions on accessing their voicemail system.

The KX-TGA560M isn't an answering machine. If you have a separate answering machine connected to your phone then please consult its documentation. If you still have problems, please repost your question specifying the make and model of your answering machine.If you're subscribed to a voicemail system offered by your telephone company, please contact them for instructions on accessing their voicemail system.

Hello,I suspect the mouth piece could be faulty,and I will strongly advice you fix that,either get a new mouth piece for replacement or you get a new handheld.those are the available options.You can get the mouth piece from your point of purchase and also get it fixed there.Wish you good luck.Take care.

Cannot hear from handset or earphone, can only hear from speaker phone. What can be the problem.

press the circular button

you need to replace it with new one and place it back ok

They probley screwed u... It was probably broken...

the network provider will give you the divert codes. *21 (the number) #
and #21# to take it off

You need to call your Telco and request this service.

Hi Dana, I finally bought a new phone!  I came home & plugged it in & it had the same problem.  I called my cable provider (I have digital voice through them) and they were sending someone out when I discovered that I had moved my cable box a while back & realized that I had the front (where all the lights are) aiming into a wall.  I moved the box & then my phone worked.  I was also have a lot of problems with static & garbled sounding voice on my old phone which has been solved by the new & improved cordless phone.  Good luck!!! Maggie

the digital answer machine did not torn on? Why?

The microphone in handset is broken!

Press the mute button to turn mute off.

I don't think that is possible on that model of phone. This is a phone with only the basic features and a fixed ringtone.

See Section 6 (Troubleshooting) Section of Service Manual and Page 118 for remedial action. Troubleshooting Guide; User Recoverable Errors - Panasonic KX-FLB852CX Service Manual [Page 81] ' ManualsLib

Panasonic has the manual for the KX-TGD530 cordless phone system with digital answering machine here: https://help.na.panasonic.com/telephones-fax/telephones/kx-tgd530/ . Note: the manual covers several models, including some without the answering machine feature. The current link to the manual is https://help.na.panasonic.com/wp-content/uploads/2023/02/KXTG3712_TG372x_TG373x_TG732SK_TG733SK_TG734SK_TGD43x_TGD51x_TGD53x_PNQX8349YA_ENG_ESP.pdf . I hope this helps. Cindy Wells

Voicemail is a service of your telephone company. If your calls are going to voicemail, check the settings following the directions for the service. If the answering system is getting the calls, then check if the KX-TGM420 handset(s) and base are set to a ringer volume of 0. You can change this from either the base or a handset by pressing the + button while the phone is ringing. Otherwise, when the phone system is in standby (no calls in or out), press # 1 6 0 on a handset or * # 1 6 0 on the base. Then set the ringer volume on the handset (0-6) or base (0-10). This is the equivalent of pressing menu and navigating through the menu (Menu > Settings > Ringer Adjustment > Ringer Volume (Incoming)). You can also turn off the ringer by pressing and holding 0 on the handset and Ringer Off on the base. See pages 33 and 44 of the manual, link below. I hope this helps. The manual is available here: https://help.panasonic.ca/viewing/ALL/KX-TGM420/OI/TGM420_PNQX7794YA/TGM420_PNQX7794YA.pdf . Cindy Wells

The "CO Not Assigned" error on your Panasonic KX-T7433 handset indicates that the Central Office (CO) line has not been properly assigned to the handset. Since you've mentioned that other handsets in your office can connect to CO-01 without any issues, the problem seems to be specific to certain handsets. Here are a few steps you can take to troubleshoot and potentially resolve this issue:

1. Restart the Handset: Sometimes, a simple restart can resolve temporary glitches. Try unplugging the handset's power cord for a few seconds and then plugging it back in.
2. Check CO Assignment: Double-check the CO assignment settings on the problematic handsets. Make sure that the CO-01 line is correctly assigned to those handsets. Follow these steps:
   • Press the "Program" button on the handset.
   • Dial 1 (CO Line Access).
   • Dial the line number you want to assign (in your case, 01).
   • Press the "Auto Dial/Store" button to save the assignment.
   • Hang up the handset.
3. Reset the Handset: If reassignment doesn't work, you can try resetting the handset to its default settings. Keep in mind that this will erase any customized settings on the handset. To perform a reset:
   • Make sure the handset is not in use.
   • Press and hold the "Program" button while you reconnect the power cord.
   • Keep holding the "Program" button until the handset displays "Initializing..." and then release the button.
   • The handset will restart and return to its default settings. You'll need to reconfigure any personalized settings afterward.
4. Firmware Update: Check if there are any firmware updates available for the Panasonic KX-T7433 system. Outdated firmware can sometimes cause compatibility issues. Refer to the user manual or Panasonic's official website for instructions on updating the firmware.
5. Contact Panasonic Support: If none of the above steps resolve the issue, it might be best to contact Panasonic's customer support. They can provide specific guidance based on your model and system setup.
6. Physical Check: Ensure that the physical connections and cables related to the CO-01 line are secure and functioning properly. A loose connection could lead to communication problems.

Keep in mind that these steps are general suggestions and may need to be adjusted based on the specific model of your phone system and any unique configurations in your office. If you're not comfortable performing these steps yourself, it's recommended to seek assistance from a professional technician or the manufacturer's support team.

It sounds like Forwarding may be set to that extension? https://www.manuals.ca/panasonic/kx-dt543/manual?p=10 ..