20 Most Recent Sony Ericsson Z525a Cellular Phone - Page 2 Questions & Answers

contact your phone service company and state your problem...you should get a new phone if u have worntey

check the message sirvice centre number if dont work . you will need to speak to your network

If you have access to a laptop computer that has an Infrared Port or Bluetooth communications, you can download your videos and picture files via either of these two methods. I use an old IBM Thinkpad 600 with IR port to download mine. You have to put your z525 phone into Infrared mode first, its kind of tricky with out seeing what you are doing. First, open your phone, press upper right (-) sign to get menu, click joystick control down 2 times then right 1 time. next press upper left (-) sign to select. next joystick right 4 times, and down 1 time. press upper left (-) sign, then joystick up 1 time. press upper left (-) 1 time. Your Infrared Port will now be turned on, and your I.R. enabled laptop can now receive the files from your phone. Close your phone, open it again, press upper right (-) , press joystick down 1 time, then left 1 time, then press the joystick center select button 2 times. Joystick right 1 time, press joystick select 1 time. press upper right (-) 1 time, joystick down 5 times, joystick right 1 time, joystick down 3 times, joystick center select 1 time. Hold the lower left corner of your phone toward the I.R. port of the laptop, it will receive the first photo file in your camera pictures file. Another possible method would be to obtain a usb connector cable for the z525 phone to connect it to your computer. Using the usb cable the computer would recognize the phone, you could click on the phone icon, under "MyComputer" and transfer the files to your hard drive. I hope this helps. -Mike

try this steps :
Remove the SIM card from your phone
Turn on the phone with NO sim card at all in it, you will get a "insert smartchip" message
Press * * {Note: is the left joystick button}
Click on the "Network" item on the menu
Enter your unlock code and press OK

TOOK 2 TIMES TO WORK..BUT I JUST TOOK OUT THE BATTTERY AND THE SIM CARD...THEN PUT IT ALL BACK IN. RE STARTED THE PHONE AND AFTER THE 2ND TIME OF DOING THIS...PROBLEM SOLVED!!!

Start with the Z525 closed. Next open your phone. Press the right (-) key 1 time to get Menu. Click joystick down 2 times, then joystick right 1 time, & then center joystick select button 1 time to get Settings. Click joystick left 1 time, then center select button 2 times to toggle Bluetooth OFF. Close phone & you're done. I hope this helps. -Mike

First open your phone and be sure it is on. Next select Menu. Press the joystick right 1 time then down 2 times to get to "Settings". Press Select. Joystick up 1 time to get "Master Reset" & select. Joystick down 1 time to get "Reset Device" press select. Press "Yes" and the phone will be reset and restarted. Hope this helps. -Mike

If your phone is a Cingular or AT&T branded Sony Ericsson Z525 and your Smart chip is from another cell company, you might have to get your phone unlocked. If it is from another AT&T phone, it should fit right in and power up. I know this might sound dumb, but always be sure the words "smartchip" are facing out with the little corner notch on the chip in the upper left when looking at the back of the phone. Hope this helps. -Mike

First open your phone. Press upper right (-) key to get menu. Press joystick up 1 time to get Messaging. Press joystick center select button 1 time, then down 1 time for "Inbox" (or down 3 times for email). Press center select 1 time, joystick down 1time for Inbox, center select for first message. Press upper right (-) key for "More", then joystick down 2 times to get "Forward", press center select. Press upper left (-) key to "Continue", press joystick up 1 time to get "enter email addr." Press joystick center select button, and enter the email address you want to forward the message to. After you have typed in the email address, press upper left (-) key "OK" 2 times to "Send", if you normally enter a password, type it now, press upper left (-) key for "OK" and your message will be sent. Hope this helps. -Mike

First open your phone, then press upper right (-) key to get to menu. press joystick down 2 times, then right 1 time, to get to Settings. Press joystick center select button, press joystick down 9 times to get to Master Reset, press center select button. Joystick down 1 time to get Reset Device, press center select, then press upper left (-) key. This will delete all user settings & data, including pictures, messages, data, sounds, games, contacts etc. The phone will be restarted. If this doesn't fix the problem, you will most likely need to replace the internal wiring harness.(Not a job even I would enjoy!) Hope this helps.

The small circuit board that contains the camera and two gold pads for the ear phone contacts, has most likely gone bad. I opened my z525 phone and saw that the camera was only sealed to the printed circuit board on only one side, instead of all four sides. I opened the camera lens assembly under my binocular microscope and found that moisture (perhaps sweat) had gotten into the camera chip. Three of the gold wires that go from the CCD image chip to the circuit board had been eaten away by electrolysis, along with part of the copper circuit traces. The only way to repair this is replacement of the camera board. I am still looking for a board or an old broken z525 that I can salvage the camera to fix mine. -Mike

Go to main menu
Settings - Connectivity - Bluetooth - Turn on

Unfortunately if it's a bad smart chip I'm afraid you will have to buy another phone. If you've had it several years you really got your moneys worth. Good luck, sure wish I had better news for you.
Here's the AT&T forum about this..
http://forums.wireless.att.com/cng/board/message?board.id=sonyericsson&message.id=29293

To reset the phone:

Go to Settings, General, Master Reset...
Select Reset Settings or Reset All
When the instructions appear select Continue

*If you select Reset All, content such as melodies and pictures that you have downloaded, received, or edited are also deleted.


Hope this helps!!!!

Please reset your phone to factory settings .... it should work fine

I'm having the same problem as you.  I just tried turning off the phone and head set, restarting them, and then following these instructions exactly:   http://motorola-global-eng.custhelp.com/cgi-bin/motorola_global_eng.cfg/php/enduser/cci/bluetooth_pairing_instrctns.php?p_headset=4224&p_handset=4662&p_cat=744
Seemed to work.  For now...

Try 0000
which is typical of most bluetooth devices
Cheers

ASK THE SONY CUSTOMER CARE TO UPDATE THE FIRMWARE OR FIRST YOU MAY TRY 'RESTORE FACTORY SETTINGS'

try to flash your phone. take it to a service center and have it flashed. that would be the best solution for it.

OK mabey your ring volume is all the way down. Go to settings then to the musical note titled sounds and alerts and ring volume is the very first thing you'll see. If it's on 0 that means your ring volume is on vibrate. Hope I helped!