20 Most Recent Logitech ClearChat Stereo Headset Headset Questions & Answers

GENERALLY... ONE jack goes to AUDIO or SPEAKER... the second goes to MIC INPUT or something similar... SO ONLY ONEjack should give you AUDIO from your headset is your MIC ! THIS Link MAY help you! "I" had to convert it to English ! Thank you "Chrome". At least you can glean some HELP telephone numbers... https://www.logitech.com/assets/46742/3/usb-headset-h390.pdf head-ay53xupi2pin52cfytgihs5s-2-0.jpg

Logitech... • Answered on Dec 25, 2017

Hummm... can you hear ANY audio from the speaker/earphone jack on your computer?... Try any budget earphone/earbud. Anthony

Logitech... • Answered on Dec 02, 2017

no you don't, you need drivers for the vista itself. try reinstall the sound card driver from the pc manufacturer's websight. try on another pc if it works there it is your vista computer. go with step one. if it does not work cal logitech.

Logitech... • Answered on Aug 09, 2012

try uninstalling sound card from the device manager and reboot the computer.

if the mic does not return you may be missing a driver contact your laptop manufacturer or download new sound card drivers from the websight to restore mic function.

Logitech... • Answered on Sep 25, 2011

sounds like you have a loose wire inside. suggest you get it repaired. unless you have the patience and skilll to repair it yourself. the wires are really thin in headsets.

Logitech... • Answered on Jul 13, 2011

The headphone plug goes into the green jack on the computer. The mic plug goes into the red jack on the computer. The headphone plug with have three segments on the jack, the mic plug will have two, and they'll both be marked. If you're computer doesn't have color jacks, the mic will go into the one with a picture of a mic, the headphones will go into the one with a picture of a headphone or speaker.

Logitech... • Answered on Jul 07, 2011

Good morning, afternoon, evening or night; whatever time of day you are viewing this solution. Thank you for choosing FixYa to solve your problem. The recording feature of your electronic device isn't working properly? You should try turning the volume up on the microphone so it can pick up your voice clearer when talking. If you still can't playback any recordings, check the volume settings of your device on your computer. This is located in the Control Panel (Windows) and the System Preferences (MAC OS) applications of your computer. Go into your operating system's preferences and increase the microphone volume. You may also need to select your headset device as the default recording device (Windows) or the Output Device for recording (MAC OS). If you want my opinion, I think your headset device is not set as the default recording device. If you don't have a headset as the default recording device or output recording device, you can turn the volume up to the maximum setting and you still won't be able to record anything because the computer has another device (if any microphones are installed in the PC) as its default or output recording device. That's why it's important to check your system preferences for a headset to make sure it has the proper settings. I hope you understand this solution and that you can record audio on your headset. Reply back if you need step-by-step instructions.

Logitech... • Answered on Jul 01, 2011

The speakers override the headset...
Unplug the speakers

Logitech... • Answered on Jun 23, 2011

Carefully strip back the outer insulation you should see different color coded wires just carefully strip the wires back to make a condictor connection and match them by color and use electrical tape to insulate them once tied together . If the wires aren't color coded find an old walkman plug the headset into it and just try different combinations until you figure out the wiring.

Logitech... • Answered on May 14, 2011

realtech hd is your sound device. go into windows control panel and access the sound settings then navigate to voice settings click the volume button,your mic might be muted. also if you want the headphones to work plug them into the plug that your speakers are using (side-note: mics and head phones never need something installed to work as long as your sound device works and your definitely does work,only when the mic is a special interface like USB do you need to install software and/or drivers)

Logitech... • Answered on Apr 01, 2011

there is no available download for your device, your pdoduct is plug and play
see this page for detail

Logitech... • Answered on Mar 24, 2011

You shouldn't need to install any drivers for this. You plug the green plug into the speaker output of your computer, and the red one into your mic input.

Logitech... • Answered on Mar 09, 2011

Your laptop has built in mic. This is why your mic is not work

Logitech... • Answered on Jan 28, 2011

Possible that the mic is not working or the connecction is cut off.
have to use a ohm metter to test the line and connection. I fmic is bad the headset mic must be changed.

Logitech... • Answered on Sep 29, 2010

Yes, it will be automatically detected as just another headphone/mic set.

Logitech... • Answered on Aug 31, 2010

Try checking if the mic volume on the pc is enabled, and if it's pointed to logitech.

Logitech... • Answered on Aug 10, 2010

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