Western Digital 250GB MyBook External USB 2.0 250 GB Hard Drive - Answered Questions & Fixed issues

format it with linux or dos first.

You don't say which version of Operating system you are using. My thoughts are to first go to "my computer" and see if your drive shows up there. If not, get to disk management and see if it shows up there. The crash possibly could have messed up your external drive, and now it needs to be initialized and/or formatted.

I used to get this problem until i updated my USB drivers. Or try a different USB port. I only have USB 1.1 and this device is 2.0. They should be inter-compatible but you know how these things are sometimes. Make sure the temp of the drive is reasonable too, I've not had heat problems with this one but i have with other external drives in the past.

Hope something I've said helps.

The clicking noise is a mechanical failure caused by the read/write arm making contact with the spinning disk or catching on something it shouldn't. Check the warranty status at:WD Support Warranty RMA Services If the drive is out of warranty, and you have important data on the drive, and you can't afford to send it to a company to retrieve your files and have tried absolutely everything to get get it off, you can try this: Put the drive (and silicon packs in there if available to absorb moisture) in an air-tight ziplock bag. Place it in the freezer wrapped in a towel for a few hours. (Chilling the drive makes the metal inside the drive contract enough for the arm to function properly) Remove from the freezer and immediately attach to the computer. If detected, transfer files immediately. The drive will heat up quickly and the mechanical failure will return.

Google is your friend. Try to go for the follwing link of WD. You can even select the desired OS.http://support.wdc.com/product/install.asp?groupid=101&lang=en

Go to the Folder Options in your windows control panel and find the View tab.In there will be a setting that hides empty drives. Turn this off.

yes should be the same as a high quality printer cablebelkinhttp://www.amazon.com/Mediabridge-Hi-Speed-USB-2-0-Cable/dp/B001MXLD4G/ref=sr_1_3?ie=UTF8&qid=1360070240&sr=8-3&keywords=usb+printer+cable

either it not getting the enough power or the hard drive motor is not working, use it on some different port or change the cable

I don't have a photo of the AC adapter, but if you look on it the Voltage and Amperage specifications are;

Input: 100-240VAC / 50~60Hz
Output: 12VDC / 2A

This means the Input power can be from 100 volts to 240 Volts AC, and at 50 to 60 Hertz

The Output power is 12 Volts DC at no more than 2 Amp's. (Amperes)

Asian Power Devices Inc. has a model DA-24B12 that fits these specs.
Also a Wattac AC adapter model number - BAO362Zl-8-A01 will work.

Otherwise just use a 12 Volt, 2 Amp power pack, with a positive on center contact, and a 2mm pin hole

Easy Drive Data recovery would of been my first pick!

If you can procure it you need a "Wattac" AC adapter
model: BAO362ZI-8-A01 (made in China)

Otherwise you need a 12 volt 2 Amp. power pack with positive on centre contact & 2mm pin hole.

Mine has a 12V 4A power supply. This is not generally available as a generic replacement, due to the high current required. Good luck!

You don't need to attach it as a slave drive. Just plug it in to a usb slot on the pc. If you've tried formatting it and been unsuccessful and If your pc isn't recognizing it and it has Windows XP or later installed then the drive is dead.

Try Western Digital's website.

Get online and got to www.google.com In the google search box type: "Western Digital Support" (without the quotes and put your manufacturer name before Support). Look for downloads and drivers. Enter your model number and operating system when requested. Look for manuals throughout the site.

click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X

you will need to update/reinstall drivers

right click to reinstall drivers

if you can see your usb drive but its not workingports (com&lpt) right click update driver

if you dont have a disk with the drivers

you will need to download one try one of these

http://download.cnet.com/usb2-0-driver-zip/3000-18493_4-163914.html

http://download.cnet.com/usb-2-0-root/3000-18493_4-55793.html

http://download.cnet.com/usb-mass-storage-controller/3000-18493_4-161651.html USB Mass Storage Controller

http://download.cnet.com/via-usb-2-0/3000-2098_4-10163319.html

Install a USB 2.0 host controller driver

http://download.cnet.com/usb-mass-storage-controller/3000-18493_4-161651.htmlhope this helps

i just used vise grips

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Ifyour hard drive can be detected and shows up as a drive letter in my computerbut you can't access or open your files,then you can recover your data from hard drive with data recovery software easily.This way is theeasiest and the most inexpensive way for hard drive data recovery.If you bring it to BestBuy or a professional,they will cost you $500-1000 or more.
I managed to recover data from crashed hard drive with Tenorshare DataRecovery.If needed,you can download it and scan your hard drive for free topreview whether your data can be recovered.It will show you the filename,type,date and of your files and thumbnails for pictures that it foundon your drive. Get it from http://www.any-data-recovery.com/product/datarecoveryprofessional.htm
If it fails, you will have to bring it to Best Buy or a professional but let'shope not because it will cost you a lot of money ($500-1000 or more) andwhether they can recover data is not guaranteed.

Hello, Joyce.

Connect the travel drive to your new laptop via the USB cable to a USB port on your laptop. There should be a display that the travel drive (Western Digital ?) is trying to connect or is connected.

If unsuccessful connecting, you would need to install the driver for the travel drive. Or, the USB travel drive cable is faulty.

If connected successfully, note the drive letter (typically would be "F" or "G"). If "F" for example, select My Computer and look for the "F" drive (or whatever letter drive the travel drive is when connected to your laptop). Select "F" (or whatever letter) and select My Documents. Select all the documents and Copy. Go to My Computer again and look for My Documents on the "C" drive (your laptop). Select Paste and all the folders and documents should be copied.

If you did not keep your photos in the My Documents folder but in "Pictures", go to your "Pictures" folder on the travel drive. Select all the files and Copy. Go to the Pictures folder on the laptop and select Paste and all pictures/photos should be copied.

Hope this helps.

Need more information about the problem. Your computer type and operating system and also if your hard drive came with any power source?