20 Most Recent Whirlpool 19.8 cu. ft. Side-by-Side Refrigerator ED20TQXF Questions & Answers


Refrigerator in not working

Sounds like the compressor is broken, it could also be a thermo cut out switch that is situated near the compressor at the back. Good Luck the Yeti
11/26/2016 10:43:11 PM • Whirlpool 19.8... • Answered on Nov 26, 2016

Every time we turn on our ice maker it leaks on the floor and ice bulids up on the floor of the freezer. it makes ice fine and the water dispenser works fine. we have replaced the water line thinkin

Most times the leak is caused by a defective dual water control valve but in this case it is obviously not the problem. Make sure your refrigerator is level front back and sides. If the problem is not cause by being out of level I want you to look for cracks in the W10190929 Ice Maker Mold and Heater assembly. Also where the water pours into slot 22 below11_17_2012_1_49_31_pm.jpgAnything is possible so you may need remove the ice maker so you can examine it closely if impossible to see while inside the freezer. Complete 4317943 Ice Maker Assembly or 2188542 Dual Water Control Valve Let me know if you have questions, Thanks Sea Breeze
11/17/2012 2:04:29 PM • Whirlpool 19.8... • Answered on Nov 17, 2012

I have a Whirlpool side


Let's start by diagnosing the freezer;

Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.

It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.

Several other problems could be keeping your freezer from freezing:

There could be leaks in one or several of the hoses in the refrigerator, which results in the cold air being lost instead of circulating properly throughout the fridge and freezer.

If you have the freezer so full that the cold air can't circulate, your food will thaw even though the freezer isn't malfunctioning. Always leave some space open in the freezer and try to not store food right up against the cooling vents.

The thermostat might have shorted out, which means the freezer can't accurately determine how cold it is. If this is the case, the refrigerator would probably not be working, either.

If your defrost drain becomes clogged, the water in the line will just refreeze over and over again, which could damage the lines as well as the fan. Always check the drain and make sure no sludge is building up in it if you have a self-defrosting refrigerator.

Always try to keep the freezer door closed for long periods of time. The more the door is opened, the more warm air is let in and cold air is released. If the door is opened frequently, the freezer could be warming faster than the fridge can cool it, which will thaw your food

As for the fridge, the same solution but for more details. If refrigerator is not cooling properly can be due to a defrost timer, which is causing the fridge to go into defrost cycle. Usually it takes 45-60 minutes for refrigerator to come out of defrost cycle. If the timer goes bad then it will not come out of defrost cycle and can result in this kind of issues. It can also occur due to defrost thermostat, it allows current to pass through it at temperatures of 20 to 30 degrees Fahrenheit and prevents current from passing through it at 40 to 60 degrees. This is difficult to test, though, because it takes a prolonged, very-cold temperature to turn it on. The defrost thermostat is snapped onto the top portion of the evaporator. The thermostat sends temperature information to the processor. The defrost heater must be replaced when replacing the thermostat.

1. Remove the lower fan duct work from the evaporator cover.
2. Remove the 1/4-in. evaporator cover screws and remove the evaporator cover.
3. Disconnect the defrost thermostat wiring connector.
4. Remove the defrost thermostat from the evaporator.

I hope the above helps.......

Good luck.
6/6/2011 9:31:29 PM • Whirlpool 19.8... • Answered on Jun 06, 2011

Compressor restart procedure

Hello, Many people have had problems with their refrigerator compressors not starting and wonder what may be the problem. Many times the problem can be traced to the start components. The start relay and the start capacitor work together to help the compressor get started. By giving it a short extra shot of higher voltage current, it gives the compressor the kick to get it turning up to speed.

The capacitor is the long round tube on the top of the box that houses the compressor terminals and the start relay.


The start relay is pushed right onto the compressor terminals C and R. It also has two wires that go up to the start capacitor.


The relay can be removed by just pulling out on it away from the compressor off of the pins.


If your refrigerator compressor is not starting, you can change the start components easily, to see if they are the problem. Usually you will have about a 50-50 chance of the compressor working again by changing these parts.


If you are looking for the configuration of the compressor terminals, here is a picture of the terminal cover that shows which terminals are where.
7/2/2010 8:25:51 PM • Whirlpool 19.8... • Answered on Jul 02, 2010

My Whirlpool side-by-side model-ED20ZKXBW00 MFG

First thing to try is Powering off the FF at the mains supply and leaving it standing for 30 minutes. Make sure that you do not open any of the doors or touch any of the controls during this time. Then reconnect the power and wait for 30 to 60 minutes to see if the fault remains or is cured. Try completely defrosting the FF as despite common belief these units are not totally frost free.

In side by sides if the freezer side is working OK and the fridge side is not working correctly it means that air ducting has iced up or the air vent from the freezing unit to the fridge compartment has stuck in the closed or partially closed position which causes the fridge to not be any where near as cool as it should be. If it is too cold then the vent is stuck in the open position and the fridge temperature will continue to fall and become the same as the freezer, thereby freezing the contents of the fridge compartment. It can also get stuck in another position so that if the temperature is adjusted on the front panel then nothing happens to the temperature in the fridge compartment. The vent, which is usually at the top of the fridge compartment on the side where it joins the freezer compartment, is controlled by a small sync motor and either the motor has become faulty, the control module is faulty or the vent is iced up. It can be come iced up by putting too many hot items in the fridge so the steam condenses and freezes the vent in position and then the motor cannot open or close it causing it and / or the control module to become faulty. Other times it is just old age that causes the motor and / or the control module to fail. If the sync motor and vent are working OK then there may be a fault with the fridge temperature sensor or main on board controller that will mean that the sensor or the controller will need replacing.
11/10/2009 3:52:24 PM • Whirlpool 19.8... • Answered on Nov 10, 2009


If the floor of the freezer is full of ice, your defrost water drain tube is clogged. Remove the ice in the freezer bottom, find the top of the drain tube inside the freezer near the top of the ramped up area, about the size of your index finger and blast hot water through it with a turkey baster. About 4 cups of good hot water but not boiling
12/20/2008 10:37:57 PM • Whirlpool 19.8... • Answered on Dec 20, 2008

Thermostat control

Your system most likely has an automatic defrost system. The auto defrost system should actuate every 8 or 12 hours. Under normal conditions the water from the drain pan will evaporate between defrost periods. The defrost is controlled by a timer and NOT by the temperature controls.
8/6/2008 9:09:28 PM • Whirlpool 19.8... • Answered on Aug 06, 2008

Where is water filter on a Top Freezer Whirlpool Refrigerator Model GT1SHWXPB and how do I replace it?

Hello you should find it under the refrigerator door you may need to pop the condenser grill and it should be at the bottom Right hand side
1/15/2022 12:06:51 AM • Whirlpool... • Answered on Jan 15, 2022

Im replacing the filter in my whirlpool fridge (which I've done several times before now) and it keeps popping out - how do I fix this?

check if old o-ring gasket or debris stuck up in connection--new filter have defect -- connector damaged
12/20/2021 2:24:37 PM • Whirlpool... • Answered on Dec 20, 2021

Is my whirlpool refrigerator able to be fixed?

Unlikely. It is probably a control board issue. Try claiming on the electricity utility company. They, not regulating the electricity supply, has ruined your fridge/freezer.
11/17/2021 3:23:34 AM • Whirlpool... • Answered on Nov 17, 2021

Vent from Whirlpool freezer to fridge is blocked full of ice

If there is ice build up on the inside back wall of the freezer or fresh food section, then you have a defrost problem. One way to check this is to remove the food, unplug the refrigerator and leave the doors open for a few hours. This will manually defrost the fridge and freezer. Once it has defrosted plug the refrigerator back in, do not put your food back in yet, wait about two hours and see if the temperature is back to normal. Once defrosted the fridge will work fine for about a week, then it will need to be defrosted again. There are three components that control defrost, the defrost timer, the defrost thermostat, and the defrost heaters. Any one of these could be the problem.
10/23/2021 8:35:20 AM • Whirlpool... • Answered on Oct 23, 2021

Whirlpool ED5FHEXSS00 water and ice do not dispense from door. The ice maker still makes ice. Repairman said it is a water valve and filter head. Does this seem right? Sounds wrong to me. Thanks!

That sounds like a correct solution. If you do not believe the repairman why did you call for service. there is no magic rest button. https://www.youtube.com/watch?v=qmFBL5xAUeQ
10/20/2021 4:44:16 AM • Whirlpool... • Answered on Oct 20, 2021

Where is the water filter on my Whirlpool model number WRF535SMBW00 REFRIGERATOR

This particular model does not have a filter built into it so that is why you can't find one. If you wanted to add a filter, you can get an in-line filter at a local hardware store like Home Depot or Lowes and put one inline with the refrigerators water line behind the uni
10/18/2021 7:09:55 PM • Whirlpool... • Answered on Oct 18, 2021

Refrigerator model WRX735SDBM00 Whirlpool SN # K55206433

yes it can
10/11/2021 9:41:30 PM • Whirlpool... • Answered on Oct 11, 2021
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