20 Most Recent Whirlpool GS6SHAXMQ Side by Side Refrigerator Questions & Answers


It is very doubtful that a defrost heater would do anything by open (NOT short) so that is not a likely cause of you popping the breaker. I would look at the compressor relay and capacitor as more likely areas that would cause it. UNLESS the compressor is locked up and that would cause it everytime.

Whirlpool... | Answered on Jan 03, 2012


Unfortunately, the housing that the water filter fits into is also the housing for the solenoid controlled water valve, and that is the most likely failure item.

Whirlpool... | Answered on Jan 02, 2012


Are you getting water into the ice try? If not it is most likely the solonoid controlled water valve. Which unfortunately it part of the housing where the water filter fits for this unit.

Whirlpool... | Answered on Jan 02, 2012


Although the freezer size seems to be fine, it is probably the problem! All the cooling comes from the freezer side into the chill side. So first make sure that the fan is operating, so that cold air is blown into the fresh food side. Then check the ice build up on the evaporator coils (behind shield in the upper section of the freezer). If there is a lot of ice, maual defrost it by unplugging from power and using a hair dryer or heat gun - make sure you are ready to deal with all the water! The ice build up is caused by a failure of the defrost circuit which is made up of the defrost heater, defrost thermostat and a defrost timer that is part of the control board on your unit.
Hope this helps!
Hal aka ImJustAvg

Whirlpool... | Answered on Jan 02, 2012


Hi,
The normal run of the fridge will not normally fill the pan, so you have a different source. In this model the water valve is next to the pan. Either you have a leaking water valve or a bad connection to the water valve. Either way the problem you will find is the water valve or line is the cause. Look from the from with a flashlight under the the freezer door, dispense water from the door and watch the valve.

Good Luck

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Whirlpool... | Answered on Sep 10, 2011


replace the control board especially if you've recently blown out refrige compartment light bulbs,this damages the control board

Whirlpool... | Answered on Nov 03, 2009


You have to remove it from the freezer side first where there are push clips holding it in.

Whirlpool... | Answered on Jun 06, 2009


That means that you need to test and replace the icemaker evaporator assembly.

Whirlpool... | Answered on May 22, 2009


It could be frozen up. Or, the control arm could be in the up/off position. Just look around and see if you have an ice buildup. Or if that wire arm is up. If there is ice just turn the temp up a notch or two for one day and your problem will be solved.

Whirlpool... | Answered on Mar 18, 2009


you need to atake the ice bin out and thaw all the ice in it out. its causing the auger to be in a bind

Whirlpool... | Answered on Mar 06, 2009


This happened to me after i had to move the freezer and it was unplugged for a while. When it was plugged back in the ice maker would not work.

Assuming both the ice maker itself and the rear water AC solenoid switch are actually not broken and are functional, and you are getting water from front door dispenser, then check the inside supply tube (black) is not frozen and blocked. Check with q-tip or feel to see if frozen.

If supply tube is frozen, thaw by holding up small full clear glass of heated water placing the frozen tube into the heated water. The clear glass will allow you to see when ice slips out.

Next try resetting the freeze cycle. Turn off the ice maker switch, remove the maker by carefully disconnecting the inside power cord. You will need to remove the inside door flap. Rinse the maker with warm water, allow to come to room temp.

Re-install maker, connect power cord. Turn on ice maker switch. Make sure Infrared sensor is not blocked. Now wait for temp change and listen for water to fill tray. It took maybe ten minutes for me. You will be able to hear the water fill with the door closed.

Again, this assumes nothing is actually broken.

This worked for me. Good luck.

Whirlpool... | Answered on Jan 19, 2009


suspect you didnt connect plug and socket wiring at top of door properly

Whirlpool... | Answered on Jan 04, 2009


hi thanks for the question the caps on the top come off remove the screws the electricals usually disconnect remove the door thanks for the question please accept a positive feed back is nice thanks the appliance doc

Whirlpool... | Answered on Sep 23, 2008


I found a repair diagram on the web that showed the parts picture and part number and saw the box in the back lower left corner of the refrigerator that housed the circuit board.

Whirlpool... | Answered on Jun 19, 2008


there is no suction system. flush your defrost drain tube with boiling water and a turkey baster. should get some pretty nasty sludge out and sound will go away.

Whirlpool... | Answered on Feb 16, 2008

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