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Questions & Answers
Seat Unit Dropping Down the Chassis
Stokke has been contacted about this problem a few times and they offer a replacement piece that you insert yourself so that the system does not descend and it will be secured tighter. Just call them or email them...they are very good about helping you out with these problems even if your stroller is second-hand or no longer under warranty. Their Customer Service is amazing!
I own a Stokke Xplory Stroller too...and although I have not had this problem...I know about it.
From Fellow Mom.
on Mar 31, 2015
One of the wheel of my Stokke Xplory Stroller is
mihai_birzil - I work for Stokke. Please contact customer service for the country that you live in. You will find the contact details at http://www.stokke.com
Please feel free to contact us if you have a problem locating your country specific details through our blog http://www.stokkelovers.com or through our Facebook page http://www.facebook.com/stokkelovers
on Jan 04, 2015
The brake part of my stokke wheels is broken so
Hi I have the same issue with my Brake - we have called Stokke who say that a full new fishtail (back section that folds in needs to be replaced, the price to do this £180!! Including shipping.
I think i could replace the section in about 5 minutes, but there just doesn't seem to be Parts department anywhere :-( We have our 8 month old using this as her mode of transport just now, since her big sister has outgrown it, so long since passed it's 3year cover period.
on Oct 11, 2014
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