20 Most Recent Whirlpool GB2SHKXL Bottom Freezer Refrigerator Questions & Answers

Our Amana/Whirpool fridge is 5 years old and this just happened for the 2nd time. As previous posters explained, the defrost drain tube is likely frozen. Remove all food from the fridge and freezer and unplug it for a day. This will thaw it out. Take the opportunity to clean it inside and out (wipe the interior, vacuum the condenser coils underneath). It may leak on the floor if the drip pan overflows after it thaws, so keep a towel or rag handy. I got this advice from a nice lady at the Whirlpool service number, so this is a common problem. She saved me a service call :-)

After a day, plug it back in and reload it. It should work OK. Not necessary to check circuit boards, pump air into the tube, etc unless it still doesn't work It helps to have a 2nd refrigerator handy, in my case a Maytag/JennAir that doesn't have this problem. Note that newer Maytags are Whirlpools also. I will not buy another one of these.

Whirlpool... | Answered on Oct 30, 2014

There is a fan that blows air past the coils in the freezer. Either the fan is not working or the coils are blocked with ice. Sometime ice stops the fan from turning. listen for the fan spinning by turning the thermostat down. Defrost the coils and fan and see if the frig returns to normal. Sometimes the drain tube is clogged causing ice buildup.

Whirlpool... | Answered on Feb 13, 2014

You can adjust temperatures of both the compartments via regulators at the far end of the fridge compartment. you can set the temperature from there. sometimes they are also on the side panel. hope this helps. This might be helpful too http://www.wikihow.com/Set-Your-Refrigerator-Temperature

Whirlpool... | Answered on Aug 22, 2013

Unfortunately it sounds as though the board went again.

Whirlpool... | Answered on Dec 28, 2010


Whirlpool... | Answered on Nov 02, 2010


To change a light bulb in the refrigerator, remove the plastic cover that covers the light bulb. This cover should just pop off by simply squeezing the cover gently. Look at the bulb to see how many watts it is and the type of bulb you can buy a new bulb at any home improvement centre. Insert the new light bulb and replace the cover.

If the light on the refrigerator is not working after changing the bulb, unplug the refrigerator. Using a screwdriver, gently pop out the push-button collar on the inside side wall of the refrigerator. There will be two wires connected to the push button switch. Remove the two wires and replace the switch. You can purchase this part at any appliance repair centre that carries parts. Make sure you write down the model and make of your refrigerator and take the information with you before attempting to purchase parts.

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Whirlpool... | Answered on Oct 01, 2010


Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then checkout the last two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


Whirlpool... | Answered on Sep 27, 2010

ck the evap fan it may not be going or is running slow / also ck for ice build in freezer ( back ) this will solw or stop air flow .. mm

Whirlpool... | Answered on Aug 10, 2010

Good day,
If it is under 1 year old, then it is under warranty. Sounds as if the defrost system failed, but you will need to call your selling dealer for a warranty service call. It should cost you nothing.

Whirlpool... | Answered on Aug 07, 2010


As the weather is getting warmer for many people their freezer2_bing.gif and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator2_bing.gif Condenser Coil Cleaning Refrigerator2_bing.gif Repair

Refrigerator Troubleshooting2_bing.gif Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


Whirlpool... | Answered on Jul 31, 2010

Yes you can. After putting in position let it sit unplugged for 24 hours and it will be fine.

Whirlpool... | Answered on Jun 29, 2010

your door gasket isnt set right call for warranty service

Whirlpool... | Answered on Jun 03, 2010

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