20 Most Recent Whirlpool GR9FHMXP Top Freezer Refrigerator Questions & Answers

1)The door gasket on the freezer door helps keep the cold air in and the warm air out. If the gasket is dirty or damaged, it may prevent the door from closing properly, which can lead to frost buildup on your freezer walls. To make sure the door is sealing, slip a dollar bill or a sheet of paper between the gasket and the freezer and then close the door. If the bill or paper pulls free with little or no resistance, the gasket isn't sealing properly. Wipe the gasket with a damp cloth to remove dirt, grease and other residue. If the gasket is damaged, replace it with a new one. Sometimes frost can accumulate on the back panel of your freezer if the door is open too long or too often. When you open the door, you let warm, humid air inside, and this condenses and freezes. Make sure there are no packages preventing the door from fully closing, and limit how often you open the door by removing what you need all at once.
2)Ventilation is important because it ensures your freezer stays cold. If something inside the freezer blocks the internal vents, the freezer may become warm, causing condensation to form on the walls, and eventually leading to frost buildup. When loading your freezer, make sure there are no items resting against the rear wall of the freezer and space the contents out as much as possible to improve ventilation.
3)Side-by-side refrigerators with a built-in ice maker may accumulate frost if the flap on the ice dispenser doesn't close properly. This allows warm air to enter the freezer side, condense and freeze, causing frost buildup over time. Open the freezer door and examine the flap inside the ice chute. It should be flush against the housing. If it is not, empty the ice bin and make sure there is no ice or debris preventing the flap from closing.
4)If your freezer door closes properly and nothing is keeping it open, frost buildup on the back panel may indicate a problem with the freezer's self-defrost system. The self-defrost system turns off the compressor for a short time every six to 12 hours so it can turn on the defrost heater. This melts any frost buildup on the freezer coils, and the water drains to the pan beneath the freezer. If this component fails, frost continues to build. Move the contents to another freezer and turn your freezer off for 24 to 48 hours to manually defrost the interior. If frost builds up again, contact a qualified appliance repair technician to inspect the defrost timer and repair the problem.

Whirlpool... | Answered on Oct 29, 2017


Whirlpool... | Answered on Jul 02, 2011

yes that's the drain,it goes down the back to the drip pan near the compressor,the heat will evaporate the water,i use a steamer to clean out the drain, just blow out the line and then pour a cup of hot water down the drain to make sure it's open,some refrigerators have a piece on the back that you can remove and clean out,i'm not sure if you have this,there's a heater probe that you can get that raps around the heater and then sticks into the drain so this doesn't happen again,when the heater comes on the probe also heats up, as long as the drain goes straight down,if it turns as sonn as you stick something in it you can't use the probe

Whirlpool... | Answered on Feb 11, 2010

A leaky door gasket will allow excess moisture in and it will condense on the cold surfaces and can also cause excess frost on the evaporator coil causing more water to go into the drain pan.
A good gasket will hold a dollar bill securely all away around the door.

Whirlpool... | Answered on Jul 01, 2009

i have the exact same problem...anyone??? now my fridge won't get cold at all and the freezer is still frozen

Whirlpool... | Answered on Apr 16, 2009

Contact Whirlpool or a Whirlpool retailer to inquire.

Whirlpool... | Answered 3 days ago

You can get an adapter at you local hardware store
1/4-in x 1/4-in Threaded Adapter Fitting

Whirlpool... | Answered on Jul 02, 2020

Open the door and have a look inside the refrigerator itself - usually at the back or on one of the sides there will be a thermostat switch; probably a small dial with numbers on.

The dial -the thermostat - controls the temperature of the refrigerator. Your refrigerator is more than likely set to be very cold. Turn the dial to whatever setting suits you.

Whirlpool... | Answered on Jun 13, 2020

not real certain about Whirlpool. I have a Maytag and the same thing happened to me. If you have an ice-maker, check to see that it is working. Sometimes and ice cube can get stuck and it doesn't produce ice. When that happens, the ice cold air can circulate through the refrigerator and freeze veggies. Hope this helps.

Whirlpool... | Answered on Jun 13, 2020


Whirlpool... | Answered on Jun 08, 2020

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