hit power then select the power setting you want to use 1-10 then enter the specific amount of time you want your food cooked for up to 99 min. then hit start you should be good to go =)
Hi,How microwaves are designed, this problem would be a door switch issue and a blown fuse. If this unit is new and under warranty returning as a DOA. If not find a friend to open the unit and look for a bad switch alone with an open fuse at main power supply.Good Luck I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249