20 Most Recent LG LD65EL Dehumidifier - Page 9 Questions & Answers

terafette, I answer this question more than any other, this time of year. So I'll tell you the same thing I tell everyone else.

There are 5 basic, but solvable reason for what you described. Please pay particular attention to numbers 1 and 2..

1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If your unit does not have
LED Screen, turn the humidity extraction level to MAXIMUM

2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the
Unit, before removing to inspect & clean it, if necessary. If washed,
allow filter to completely dry before reinstalling. DO NOT operate
the unit without the filter.

3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.

4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to clean
the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.

5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures
(Unless, you have a Low Temp Unit). This applies mainly to
where the air temperature at floor level is colder than at shoulder
in basement applications level. Raising the unit up off the floor,
onto a sturdy table, counter top, etc, that can handle the weight
of the unit, plus a full tank of water, will usually resolve this
problem.

If none of the above solves the problem, it may be a case of the compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are 5 years old or older. It's rare in a unit younger than that. But, it can happen.

I hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.

If the machine's compressor runs when you switch it on, then turn the machine on maximum and let it run for an hour or so. Then check the coils in the back with your hand. If they are not getting cold at all, then there is a significant problem with the refrigeration process in the unit. It may have developed a leak and allowed your refrigerant gas to escape, or there may be another internal problem with the compressor. Either way you would need to have it serviced by a fridge technician, or more likely just replaced with a whole new unit since both options can potentially cost about the same.

If the unit runs normally and the coils are getting cold, then make sure they are not totally icing up which will impede the unit's performance. If your dehumidifier is freezing up then that probably means the unit itself is actually working well, and you probably have the unit turned up too high for the conditions.

Try turning down the setting on the unit so that it cycles on and off every few hours and does not run continuously.

Also try using some warm soapy water to clean off any dust or oily residue from the cooling coils in the rear of the unit. Remember to also clean the air intake filter while you are at it.

The ambient temperature in the room may also be a bit too low, so you can try adding some heat to the room if necessary. A dehumidifier will not work properly if the ambient air temperature is too low. Basically, the warmer and more humid the room is, the better they work. Since warm air rises, you can even try lifting the unit higher up off the cold floor onto a bench or table where the air is warmer.

Sometimes the drain tube leading to the bucket is clogged. You can often clean this out by inserting the pointy end of a long heavy duty plastic zip tie and jiggling it around a bit. Do not insert anything metal or sharp into the tube or you may damage it.

You can click on the following link for a general operating and troubleshooting guide with additional tips on effective dehumidifier operation:

http://www.allergyconsumerreview.com/dehumidifier-advice-troubleshooting.html


And here is a link to a tip from another Expert (Heatman101) which includes his very detailed troubleshooting guide for dehumidifiers:

http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in


Please comment back here to this page if you have any details to add, have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

I hope that was helpful to you, good luck and take care.

If you choose to rate Heatman 101's tip using the Thumbs Up scale provided, I thank you very much for your time and consideration.

Joe.

Alan, it may simply be a case of several things, that can easily corrected at home.

1. The Humidity Extraction Level is set to High. Lower it to 32-35%.

2. Air intake filter is dirty or clogged. Remove, inspect the filter and clean if necessary. It it's a
Washable Filter, allow it to thoroughly dry before reinstalling it.

3. Obstructed Air Flow. A minimum of 12" to 18" clear air around the entire unit, must be
maintained.

4. The ambient air temperature at floor level is between 40 - 60 degrees F. This is particularly true in
basement applications. The air temp at floor level is colder than the air temp at shoulder level.
Dehumidifiers don't work well in that temperature range (Unless, it's a Low Temp model). Raise
the unit up off the floor on to a sturdy table, counter top, etc, that can handle the weight of the
unit, plus a full tank of water.

If you troubleshoot the 4 things listed above, it may quickly solve the problem. Please let me know. Thanks.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

;'';
';

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

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Hi,
Yes... it turns the electricity used into heat...which heats the room...

heatman101

Turn the Master ON/OFF Switch to OFF, unplug the unit and allow it to thaw out completely. You may want to put some old towels under it, to absorb the dripping water. Once it has completely thawed, remove the bucket, the air intake filter and the face of the cabinet. You should now have access to the coils. Clean them with a mild soap and warm water. Rinse and thoroughly dry the coils. Once they are totally dry, spray a very light film of WD40 on the coils and then wipe off any over spray. Reinstall all the remove parts and test the unit.

Keep in mind, if you are using the dehumidifier in a basement, the air temperature at floor level is colder than at chest level. Dehumidifiers don't work well between 40 & 60 degrees F. (Unless, they are a low temp unit). Any lower, the coils will freeze. Raise the unit up off the floor onto a sturdy table or counter top, that can hold the weight of the unit plus, a full tank of water. In a basement application, doing usually solves the problem of freezing coils.

If after doing all the above, the coils still freeze during operation, the compressor may below on freon and needs to be recharged. Or the defrost sensor on the unit, needs to be replaced.

Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.

Hi,

Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

If you just plugged it in and started it up, you may have failed to set the humidity extraction level. Which is different from the factory settings. If you want to remove great deal of humidity, lower the setting to 35%. Keep in mind, the lower the setting the more humidity/moisture will be removed from the household air. The higher the setting less will be removed.

As far as the unit beiing warm is concerned ... Be sure to maintain at least a minimum of 12" clear air space all around the unit while in operation. Do not operate the dehumidifier in direct sun light.

Also, make sure all the packing material has been removed from the interior of the unit. This will block the airflow and cause the unit to overheat. If it does overheat, it should shutoff automatically. But, don't confuse that with normal automatic shutoff (i.e water collection bucket full, timed cycle has ended, no more humidity to remove from the air, etc.)

When all else fails, consult the owner's Manual.

Hope this helped you. Please let me know.

There are several things that can cause the problem you described. Most of which are easily remedied.

1. The humidity/moisture extraction level is set to high. Lower it to 35%

2, Air intake filter is dirty or clogged. Remove and clean the filter.

3. Refrigerant coils on the back of the unit are dirty and need to be cleaned.

4. Not enough clear air space around the unit. Maintain at least a minimum of 12" of clear air space all around the unit.

5. Unit is operating in a room that has an ambient air temperature at floor level, of between 40 -60 degrees F. Most dehumidifiers don't work well between those temperatures. Raise the unit up off the floor on to something sturdy enough for the weight of the dehumidifier when the bucket is full.

The above are the top 5 things that can cause a dehumidifier not to work properly. Fortunately, none of the solutions require any major repair to the unit.

Hope this helped you to further troubleshoot and solve the problem.

The most common problem is that the humidity extraction level is set to high. Set it to it's lowest setting. If you have an LED screen on your unit, the lowest setting will probably be 35%. Or in the case of no LED screen, Minimal will be the setting you want to use.

Since you're using a drain hose, I assume the unit is in the basement. If that's the case, the ambient air temperature at floor level, may be to cold for the unit to operate properly. Most dehumidifiers struggle at air temperatures between 40 and 60 degrees F. Try placing the unit up off the floor on something sturdy that can handle the weight (including a full tank of water) and the vibration during operation.

Hope this helped you trouble shoot and solve the problem.Please let me know. Thanks.

Try resetting the bucket, making sure that it is set properly and triggers the safety lever/switch. If that doesn't solve the problem. Turn the Master ON/OFF Switch to OFF, unplug the unit from the wall outlet and wait 12-15 minutes. Plug the unit back in and turn the Master ON/OFF Switch to ON. If the bucket is installed properly, the unit should revert back to the original factory settings.

Hope this helps solve the problem.

Hi,

Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

Hi,

Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101


';';';

Hi,

Here is a tip that explains what can be happening to make the dehumidifier showthat the bucket is full when it is not.

Dehumidifier Problem It shows Bucket Full

heatman101

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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Dont spend to much time trying to repair dehumidifier they are very cheap to replace. Most dehumidifiers have lots of problems because they are made so cheap. Just replace the dehumidifier you will thank me in the end.