Ionic Pro TURBO Air Purifier - Answered Questions & Fixed issues
Where is the ionizer wire?
On the opposite half as the plates. Look for but don't touch the big insulator at the top. The wire run from it to the bottom of the machine. Older ones have a cleaning bead and you must turn the entire machine upside then right side up several times to clean it. Mine had a latch on the back top with a label, " pull up to clean if crackling". I pulled it up and observed a wiper sliding up the big wire inside. I did it up and down several times and that fixed mine.
Ionic pro turbo
You need to clean all the stainless steel contact points inside the unit, not just the blades. Make sure you unplug the unit before doing this.
Why does clean stay on
it has a reset function hold down power 5 sec otherwize check to see if there is any dark spots on the bottom before reinserting. 1st make sure its unplugged then 2nd there should be a copper set up as if putting a 9 volt battery into a fire alarm. there should be two side by side the darkening is where either cleaner was left still dripping or a dust partical probably from the paper towel. caused a static charge. use a Q tip to clean it . and always make sure it is dry if u hear a static sound unplug it is still wet.
Just cleaned - it is dry... but now it is noisey
i had a noisy screechy electrically crackley ionic pro , i just unplugged her ,opened her up and ,pulled out the three bladed cartridge , you can now see the three metal tabs that make contact with the three bars .. carefully bend these out so they have more spring tension applied to the three bars , what was happening was the electrical connection was to weak , the added tension[sping pressure ] stops the noise cold , its a miracle
Crackles even after blades are cleaned
To stop the crackling sound, you need to remove all of the dust particles from the wire in the back. Sometimes when the unit is extremely dirty you can see sparks emanating from the wire, this is what causes the crackling sound. The unit has a built in cleaner you can lift up and down to perform this task, located on the top, but this doesn't work extremely well. I usually take a can of compressed air and blow as much of the dust I can off the wire and all surrounding internal areas as I can. To do this, approach the unit from the front, and turn the blade door slightly so the wire can be seen. This along with a thorough cleaning of the blades should eliminate the crackling noise. Of course, make sure the device is unplugged before performing any cleaning.
No clean air smell/crackling & static
To stop the
crackling sound, you need to remove all of the dust particles from the wire in
the back. Sometimes when the unit is extremely dirty you can see sparks emanating
from the wire, this is what causes the crackling sound. The unit has a built in
cleaner you can lift up and down to perform this task, located on the top, but
this doesn't work extremely well.
I usually take a can of compressed air and blow as much of the dust I can off
the wire and all surrounding internal areas as I can. This along with a
thorough cleaning of the blades should eliminate the crackling noise. Of
course, make sure the device is unplugged before performing any cleaning.
Not sure about the smell though. Mine has started to smell a little strange and
I haven't figured out how to fix that problem.
IONICPRO TURBO
I had the same problem and was about to open the unit up to see if I could adjust the sensitivity of the "clean light" trigger. Yeah yeah I know.. high voltage and all... but I'm an electrical engineer (which means I would know exactly what killed my dumb-a$$ after the fact). While looking I discovered a separate set of contacts under the swivel door. That is to say, unplug the unit, open the door, and remove the metal filter part (the thing you clean) according to the instructions. Look just below the lower part of the door (in between the door and the case) and you'll see a metal post and another metal tab. When the door closes, the two make contact which completes the circuit. In my case, they were covered with dust. I took some long Q-tips and cleaned them off and the unit started working properly again. There may be other things to clean along the circuit, but I believe that this is a step that should be done each time you clean the filter. Good luck.
How do I get to the wires inside the unit safely?
For years I have tried to clean the wires.Mine sometimes sounds like a bug zapper! Anyway, the only solution I have come up with is this.--I take a Very thin cloth(such as an old worn out washcloth) dampen it and carefully holding on to one corner, insert it into open top of unit. I jigglel it up and down. It will help loosen some of the debris on the wires. Also, at times I purposely let it drop inside and shake the unit up and down, then turn it upside down to let it fall closer to the top to get it out.Do this several times, rinsing rag and wringing out well each time.I clean the slats with a thin rag wrapped over a butter knife.All of this is time consuming, but it pays to do it. Iv'e had mine 11 yrs. and they are still working.Just make sure all of the components are completely dry before reconnecting unit.
My Turbo Air Purifier shuts
Hi jerry bauer,
I work for the Ionic Pro company. Please call customer service at 800-875-8577 and they will be happy to assist you. Thank you, Mary
I have a turbo model
Hi weaveracer,
I work for the Ionic Pro company. Please call customer service at 800-875-8577 and they will be happy to assist you. Thank you, Mary
Not finding what you are looking for?
