20 Most Recent Gestetner DSm635 Copier Questions & Answers

on that machine check the development charge connect on the development unit or the the in side of the machine

Gestetner DSm635... | Answered on Nov 19, 2015

please increase the density of the copy.

Gestetner DSm635... | Answered on Jun 11, 2014


Gestetner DSm635... | Answered on May 19, 2014

Bad laser diode unit. It either just went bad or it has toner in it. Must be replaced - part number:

It has to be replaced and an alignment performed. If not aligned it will not operate without throwing an error code.

Gestetner DSm635... | Answered on May 19, 2014

when i switch to scart it says no video so i can get on xbox

Gestetner DSm635... | Answered on Aug 23, 2013

First of all check that the laser **** glass is still there, I've seen a couple of machines where the **** glass has been missing completely and it's been throwing up laser SCs. Remove the laser unit. Clean all the toner and dust out of it. Clean the synch sensor very carefully. If codes continue replace the LD unit. They tend to fail on these machines due to excess dusting

Gestetner DSm635... | Answered on Sep 23, 2011

that means yo have bad sector in your hard disk part of this hard machine can't read it easly solution for this proplem unplage power and data socket from hard and it's works but did't work duplex mode

Gestetner DSm635... | Answered on Mar 25, 2011

hold the power button for 15 sec. for a system reset. Try to remove each panel that opens and check for broken pieces of paper Recycle the system by reinstalling the software once again. If you getting error codes then follow this We need to clear out these error codes stored in your printer NVRAM or memory! Shut down the printer and pc associated with it. Remove data cable and reinstall the software for this printer, press and hold the power button on the printer for 15 seconds, then reconnect the printer after software installation is successful. This process will clear the error codes that you keep receiving

Gestetner DSm635... | Answered on Jan 26, 2011

more details what yo mean with error 11

Gestetner DSm635... | Answered on Jan 17, 2011

you proplem with laser unit sychro2 not detected try to clean mirrors inside laser and be carful if it's not work out change it and go to programmes and put 2-109 and 2-108

Gestetner DSm635... | Answered on Jan 09, 2011

open finsher and yo will find like knob pull it yo will find wth our languge lokcha this expression refer to stapler

Gestetner DSm635... | Answered on Jan 06, 2011

If the old toner bottle is good change the toner into new bottle in the old bottle,and perform toner forced supply.

Gestetner DSm635... | Answered on Sep 26, 2009

The only real problem would be finding the software driver for your machine.When your driver for your scan function is loaded it will assign an IP address for the scanner.without the software,your out of luck.I'll look online tonight for it and let you know if I find it.

Gestetner DSm635... | Answered on Apr 08, 2008

You can't. As I said you need the service engineer with the laptop. These Office Machines are NOT consumer serviceable. They hook up the laptop with the Ricoh software and it interrogates the computer, the mainboard and everything on it. The error message you get is from the brains inside it..

Original question and answer



Gestetner Office... | Answered on Jan 15, 2021

Hello Christopher
Are you in the Philippines? I notice that your copier has changed from Ricoh to Gestetner? We are a North American website.

This is a commercial office machine, and from my experience of them is that on the right side you will see on the inside, a list of instructions for where to check for obstructions. It seems you have already done this 8 times! Frustrating! Try this;

Open the right side cover, unlatch all the bits at that side.
Open the straight pass door on the left side.
remove ALL the paper drawers.
Get a powerful flashlight, look in all the spaces you have just created, especially at the edges of drawers and paper pathways. You are looking for a tiny piece of paper that one of your employees carelessly left behind after a paper jam.The one I found was right at the back of the straight pass door. When a sensor is covered, it creates that message.

If that fails, Ricoh will have to come and attach their Laptop scan software to it which will tell which sensor is obstructed or has failed.

Gestetner Office... | Answered on Jan 14, 2021

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