20 Most Recent
Questions & Answers
Bought this (expensive) kettle before Christmas
If it is under warranty, I would have the manufacture repair or replace it. If it is not under warranty then check your receipt for how you purchased it. Not every one is aware that if you purchase products using a gold or platinum credit card, the credit card company will double your warranty period up to one year. In other words, if the manufacturer gives you a 90 day warranty, you now have a 180 day warranty. If it was a one year warranty, you now have two years. If the warranty was 2 years, you now get an extra year to make it three years. While the manufacturer's warranty is in effect, you must get the warranty repair through the manufacturer. After the manufacturer's warrant has expired, you must contact your credit card company (again only gold and platinum cards) and get advice from them as to replacing your defective product.
on Feb 12, 2011
Does not work...displays "EE" only when pluged in.
Try contacting Bravetti/ Shark for manual or perform a european search for the manual. EE might equate to temperature sensor damaged by overheating thus the signal is being send to the microprocessor as inoperative in the firmware.
This design had no safety features for cutting off the heating element if kettle boiled dry - so if you left the kettle on without water the temperature sensor would overheat and become inoperative.
I hope this assist.
on Jul 28, 2010
Purchased at Canadian Tire mid December 07.....great sale....still more than I expected to spend on a kettle. EE and nothing.....same as previous customer comments.
on Aug 05, 2009
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