Cuisinart Grind & Brew DGB-500R, 12-Cup 12-Cup Coffee Maker - Answered Questions & Fixed issues

Hi ericwarner,

The blinking "2:00" on your machine is not an error code. Your coffee maker do have an Automatic Shutoff Time can be programmed anywhere from immediate shutoff after completion of the brew cycle up to four hours. The first setting which appears is preset at "2:00". Two hours is the default time. The 0:00 setting shuts the unit off immediately after brewing is complete. To check the current setting, press and hold the "On/Off" button and the Automatic Shutoff Time will be displayed.To change the preset time, press and hold the "On/Off" button until the red "power" light and LCD display begin to flash.This signals that you have entered the "Set Automatic Shutoff" mode.Press the "Hours" and "Minutes" buttons to scroll forward through the digits until desired time appears. The first setting which appears is preset at "2:00". When it's at "4:00", the next press key of "hour" will roll back to "0:00", since four hours is the maximum Automatic Shutoff setting.

Hope this helps.

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Hello

What you can do is to try to find out if there really is something stuck. Usually, you can find the problem in the space between the grinder basket and the filter basket. If some coffee grounds are there, clean it.

Mix clean water with vinegar and dip a clean towel in it. Use it to clean that area. It will help dissolve the sediments and the coffee essential oils that have clung to the slot. If this is already clean, move on to the grinder motor.

Usually, Cuisinart provides a cleaning brush. Use this to clean the motor and remove any visible ground coffee that may have stuck there. Once you have cleaned this area already, it should work nicely again. Try grinding and it should work seamlessly.

Now that you have solved your Grind & Brew coffeepot problem, you should be able to enjoy a good coffee experience.
THANK YOU FOR VISITING FIXYA

try cleaning the grind chute again. if problem persists:
this is a cronic problem with the DGB900BC even after cleaning. the problem is the gate or trap to the grounds needs to open/remain open during grinding or all backs up and jams. my unit opens the door (correctly) during the rotation but closes just before grinding (over-rotation?). Cuisinart is not aware of this problem (800-726-0190). please call them; i just have.

You may have to clean the grinder....even more. That happened to me once. First I cleaned out the coffeemaker with the brush, and "dug" out more coffee, then I used this product which you can find on Amazon: "Urnex Grindz Coffee Grinder Cleaner - Urnex 17-GRINDZ12-40." It's expensive, but it really worked well.

Coffee overflowing onto the counter is a common complaint found in response to many automatic drip coffee makers. The following are potential solutions that can be used to rule out "operator error" vs. a defect or malfunction:

1. Do not "pack" or otherwise overfill the cone/basket with grinds.
2. Ensure you are using the correct grind for an automatic drip coffee maker, neither too fine nor too course. (See instruction manual.)
3. Do not overfill with water. Use the carafe to pour water into the reservoir. This is because a "cup" in coffee terms is defined as 6 oz, not 8 oz.
4. Make sure the filter cone/basket clicks into place and that the carafe is centered and pushed all the way in.
5. Try a permanent filter rather than a paper filter or vice versa.
6. Only use the correct permanent or paper filter (see manual).
7. Verify that the Pause 'n Serve button isn't sticking. If it is activated too long the brew will escape over the top of the cone/basket. This may be more apt to happen if the alignment of the carafe and the basket is incorrect.
8. Clean your machine with vinegar or as instructed by your user manual at least three times per year, more if your water supply is hard. A properly cleaned machine is less likely to suffer a burned out heating element, to take too long to brew, to produce "off" tasting coffee, or to clog and overrun the filter basket as the water runs through the grinds.
9. Ensure that the coffee machine is sitting level on the counter.

Push the program button one more time - the first push allows you to set the time, the second push stores the time you have just entered, and then you have to press it one more time to make the light next to the program button light up tell it to brew at the set time.

Turn the setting to "auto-OFF" - make sure it displays "2:00" or higher. You can use the HR button to increase the time to 4 hrs ("4:00"). It wil lcontinue ehating for up to 4 hours.

The constant beeping means that something is out of place - make sure the charcoal water filter holder is in place, even if there are no filters inside. Make sure the grind chamber and all parts are in place. Make sure the filter basket is in place, and that the door is closed. Finally, make sure the lid of the coffee maker tiself is shut and that the lid of the craffe is firmly in place. If everything is in place, it should stop beeping. Turn the coffeemaker off, and then on after all of this is done.

Hi - You can download the manual by clicking the link underlined in blue below:

DGB-700
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Informatica

To repair it, one must find out what the cause is. Do some fault finding first; check there is power at the switch and the motor has continuity etc. When you have found the faulty part, then you can replace the faulty part or repair the break in the cable etc.

Question edited for clarity. Unfortunately you can't. The chime sounder is part of the main control board. Next time you take it in for dealer servicing, ask if they can muffle it with some silicone. Or upgrade to the DCC-3200 model ..

Switch it off and wait 10 minutes: Sometimes, if your coffee maker is still new and has water sitting in it for a long time, or if you have just cleaned it, you might see an error message saying that there is no water. Just turning them off and waiting 10 minutes will often solve the problem. Afterward, turn it back on, pour some water into it and try again! If for some reason it doesn't work after doing that, try the next steps mentioned below. Reset the clock, then brew a cup of coffee: Check to make sure all of your connections are properly secured and tight. Even a half-turn can cause problems with appliances that use electricity, and it is important to remember not to force any connection into place. You may need a new plug for an appliance that's been in service for many years if you are having trouble getting power to it-don't assume anything! Many older appliances have worn or damaged wiring. Turn it off and on again: The next logical step is to turn your coffee maker off and then back on again. This works with many small appliances and just might clear up whatever issue you're experiencing. In some cases, a reset button or power button will be present to make it easier. If not, try to turn it off at its power source (i.e., unplugging it) and then plug it back in afterward. If that doesn't work, try turning off your home's circuit breaker for a few minutes, if applicable, before returning power to it and trying again. If these tips do not work, you might try the customer service of the manufacturer.

Check Water Reservoir: Ensure that the water reservoir is properly seated in place and filled with water to the appropriate level. Sometimes, the machine won't brew if it detects an inadequate water level. Check Water Inlet and Outlet: Inspect the water inlet and outlet for any clogs or blockages. Sometimes, debris or mineral buildup can prevent water from flowing through the machine. Clean any visible obstructions carefully. Descale the Machine: If the issue is due to mineral buildup, descaling the coffee maker might help. Use a commercial descaling solution or a mixture of equal parts water and white vinegar. Run this solution through the machine as you would during a regular brewing cycle. Afterward, run a few cycles with plain water to rinse out any residue. Inspect Grinder and Filter Basket: Check the grinder and filter basket for any coffee grounds or other debris that might be obstructing the flow of water. Ensure that the grinder and filter basket are correctly positioned and securely locked in place. Clean the Brew Head: The brew head may also become clogged with coffee grounds or oils, affecting water flow. If your machine has a removable brew head, take it out and clean it thoroughly. If it's not removable, follow the manufacturer's instructions for cleaning the brew head. Run a Cleaning Cycle: Some coffee makers have a cleaning cycle that helps remove buildup inside the machine. Refer to your user manual for instructions on how to activate the cleaning cycle. Reset the Machine: In some cases, a simple reset can resolve minor issues. Turn off the coffee maker, unplug it from the power source, wait for a few minutes, then plug it back in and try brewing again. Check the tubes: Make sure the tubes are sitting in the right place and filled to the correct level. Sometimes the machine will not make alcohol if it senses that there is not enough water.

Question edited for full 'make model (what it is)'. Question moved to maker category. this is a very simple 'drip though a filter, pour and serve' machine. You must have forgotten to put the coffee and filter in. It is easy to do and I have done it at least three times in 20 years. If you got hot water, the heater is working, if the grounds were dry, the water didn't spray over them. My sunbeam coffee maker won't let that happen. https://www.google.com/search?q=DCC-3200 ..

I also own a Cuisinart DGB-900BC. This is how I fixed the sensor issue.Disclaimer: IF YOU ARE UNSURE OF MY INSTRUCTIONS USE A MULTIMETER OR TESTER TO ENSURE YOU AREN'T MODIFYING THE WRONG WIRES WHICH COULD RESULT IN ELECTROCUTION IF DONE IMPROPERLY.Over time the basket tends to sag, which prevents the little sensor from contacting it for the unit to realize the door is shut. The sensor is a spring loaded piece of plastic hanging from the underside of the coffee maker which makes contact with the basket when it closes. If you're looking straight on it is to the left.What you'll have to do is either find a way to fix the basket sag, force the sensor closed, or do what I did and modify the unit.Sensor modification:You will need a size 10 security bit with the hollow center (not just a plain star bit) screwdriver to take the four screws out of the bottom to reveal the wires you need to modify. There are two blue wires that go to the top of the unit which are crimped onto two black wires. The two black wires lead to the circuit board which is extremely difficult to get to on this model. All you have to do is snip those two black wires and install a push button which keeps the circuit closed until you push it. Initially I thought twisting them together would work but this unit will not brew coffee a second time unless you remove the basket and toggle the sensor input. So I basically have to unplug the unit and plug it back in to reset that. I will be adding the push button soon.Ensure you buy the right push button. You need one that keeps the circuit closed until you push it, most push buttons keep the circuit open until you press them. Alternative is to buy a metal toggle switch, preferably one that spring loads back to the center after you push it.To summarize:1) Fix basket sag or wedge sensor to closed position.OR1) Remove bottom plate of coffee maker2) Snip the blue wires leading to the sensor and add a push button or toggle switch on the two black wires they were connected to. Mount switch externally so you can push it to fool the unit to think you removed and replaced the basket.My attached picture shows my temporary twisted wire solution with yellow connector before I added the push button. Note that while I'm holding the blue ones leading to the sensor, the two small black wires are what's important. I did this modification before making an account here.

This link might help Cuisinart DGB-400C Series Instruction Booklet (Page 3 of 12) ' ManualsLib

I got one of these secondhand. I knew it was missing the lid for the hopper, which I wasn't concerned about; I did not realize it was *also* missing the lid for the catch bin, which appears to have been your issue as well. Commenting in case anyone else runs across this. I've reached out to Cuisinart and am hoping they can just send me a replacement *lid* for the bin because replacing the whole bin lid and all wouldn't be worth it.

Believe it or not, this frequently happens when there is calcium scale build-up in your coffeemaker's water line. The coffee make will make it through the brewing, but then shut off if it thinks the flow was too slow--which is nearly always due to built up calcium scale. All you have to do is run a few pots of white vinegar through your coffeemaker to get all the scale out of the waterline; I'll usually mix half water, half white vinegar and run the brewing cycle (no coffee in it, obviously). You'll see the scale come out in your coffee filter. You can run the same pot of water-vinegar mix several times, and then run a couple of extra pots of *fresh water only* to rinse out the descaling vinegar mix from the water line. Voila! your coffeepot will start working again just like it should.