Nortel 1140E - Answered Questions & Fixed issues

Hi there,
Try using 26567*738 as the default password for the 1120E and 1140E IP phones.

here you are...
This could be the problem with your signaling server , have you checked it ??
I think it is losing connectivity of T-Lan Network.

1. Reset the phone by disconnecting and re-connecting power.
2. When the Nortel logo appears, press each of the four soft keys in sequence.
3. If no other configuration changes are required, press OK repeatedly until the “PC
Port? 1-ON 0-0FF” option appears.
4. Press 1 to enable the PC Port or 0 to disable the PC Port.
5. Select OK to confirm the change.
6. Restart the IP Phone.
When the IP Phone is restarted, the firmware sets the PC Port status accordingly

You need to use an AC power supply on the base IP Phone 1140E for the backlight on the Expansion Module to work.

Hello, depending on the status of the call the buttons will change automatically. Be aware that you may not be the initiator of the call so you may not have all the features. I hope this helps. If not you may contact me at: http://www.liveperson.com/nortel-guy

C1B is ancient UNIStim firmware. You cannot downgrade to it. Try converting to a more recent UNIStim version. You can download firmware from www.nortel.com/support.

Try a different phone on the same router, does that fix it?

should work, no problem.

You need support from the manufacturer for the wireless headset. I hope this helps. If not please connect with me at: http://www.liveperson.com/nortel-guy/ for service and support.

This sounds like there may be a problem with the button contacts on the circuit board inside.

If the warranty is still valid, you should return it to your place of purchase for a refund or exchange.

If the warranty has already expired and you are handy with a screwdriver, then you can try unplugging and disasembling the unit yourself.

Once you get the unit apart, look at the circuit board directly under the button pad. Check for any damage or cracks on the board itself, or if the button contactors in question are broken or displaced. Also check for any signs of corrosion or residue there and clean it off the circuit board with some Isopropyl Alcohol if necessary.

If you find any actual cracks in the circuit board, then the unit is like a total write off since you will be unlikely to find a source for just that part unless you get lucky and find something on EBay. There are complete replacement units currently available on EBay, but nothing for less than $100 besides this one auction item which is currently at $61 US:

http://cgi.ebay.com/Nortel-IP-Phone-1140E-Model-NTYS05-/360364935095?pt=LH_DefaultDomain_0&hash=item53e76c87b7


Just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information and items at the website indicated.

Thank you very much and good luck.

default password 26567*738

First I will suggest you to upgrade the Firmware....check the ringer tune and volume is OK ... or try pressing Feature key * 6 and Press 1,2,3,4 or next to hear different type of ring types .....Press OK to save it....Now Try....Further result please let us know...Thanks for being with Fixya....Good Luck

If you are running C6E or later firmware, then the following keypad sequence is used to reset all provisioning paramaters to a "factory default":
[*][*][7][3][6][3][9][MAC][#][#]
Where MAC corresponds to the MAC address of the IP Phone which can be found on a label on the back of the IP Phone.
Since a MAC address can contain the letters A-F, then letters A/B/C can be entered via the [2] key on the dialpad, and letters D/E/F can be entered via the [3] key.
For example, an IP Phone with MAC address 00:19:E1:E2:17:12 would be reset to "factory default" when the sequence **73639001931321712## is entered on the keypad.

is it a bcm 50?bcm 50 must be version 3.0 release for module to work.

Is it the only IP phone? Howstable is the network?

https://youtu.be/AWsEpWfGp5k Here is the detailed link.

Hi, Nortel will have a phone number that you can dial from any other phone to retrieve your messages.

It looks like this is possible see the manual. https://btbusiness.custhelp.com/euf/assets/TelephoneSystems/BCM/BCM4/CallDetailRecordingSystemAdministrationGuide.pdf

Remember to hit "Feature" first. Dialing **7827887 by itself does nothing.EG;1 - Feature **7827887 (STARTUP) 2 - Enter installer password 266344 (CONFIG) 3 - Change to template desired (square, hybrid, or PBX) 4 - Press NEXT to apply the templateEdit: Make sure you have access to the phone pool as admin and that there are no restrictions set on the phone itself. The same thing was happening to others and was detailed herehttp://www.tek-tips.com/viewthread.cfm?qid=983869

Enter the admin mailbox (usually FEATURE 981). Follow the prompts to enter the mailbox change menu for the box you need to reset and select the "reset password" function. This unlocks the box and sets the password to 0000, which will then prompt the user to enter a new password when the mailbox is opened. Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/dave_fb2c45146b845cea