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Questions & Answers
After Warming up....The error message
I will answer your question however you will determine the solution.This error code means that when your device went through it's "self diagnostics"in an effort to provide you with the optimum image quality a failure occurred.The target for image quality for BLACK could not be reached.The black drum has reached and went beyond it's ability function.Replace the black drum.The part number is 0258B001AA.It is easy to replace and there are many sources on the web.The cost is around 175 $US. . The estimated life of the black drum is 78K.Keep in mind that virtually every image you generate has a black component.The E000020 means one of your 4 drums have failed.The 0460 says 2 things.The 04 means black drum.The 60 that follows means which component of the black drum(the developer)has failed.I am glad to help you and save you a service call.Please let FIXYA know I helped you, and have a blessed life. SPINAL
on Jan 17, 2016
Error code E00000-0001
That error mean there is a sudden change in the fixing unit temperature.
First clear that error from service mode. Press additional function
press 2 and 8 together
press additional function agian
service mode should appear in screen
unplug power cord for a few seconds and restart the machine
try to make some copies if problem persist replace the fixing heater assembly
on May 30, 2014
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