20 Most Recent Canon imageRUNNER C3220 Color Copier - Page 8 Questions & Answers

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Clean the rollers,and select 2 sided to 2 sided.

Look for the error code, that would lead you to the problem area, most likely the fuser assy. needs to be replaced. Do this, Press;
ADDITIONAL FUNCTIONS,
press 2 and 8 (together),
ADDITIONAL FUNCTIONS again,
You should now be in Service mode, if not hit CLEAR twice then repeat the steps above.
press COPIER,
press ERR
the one listed at the top is the error code.(write it down)

You can try clearing the code then reboothing the machine with the right side switch and it might work.
This is how you clear the code, follow all the steps above except the last one (ERR) instead select FUNCTION above then CLEAR then ERR. Turn the machine off then back on again.
If that does not help and you are still having the same problem, you could either call Canon with a service call, call a local technician or get yourself a service manual and with the error code you wrote down above try looking it up or contact us again with the error code. Good luck.

try the bypass.... if unable to print via bypass then clean rubber bypass feed rollers with alcohol... next step... see if it jams at the finisher... if so set the machine to exit from an internal tray... if it has one... I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

Could be a couple of things, either the cable that goes between the scanner and copier is loose, or swapped around. That can be replaced if it's broken. Part number is FG6-4985-020. Failing that, it will be the one of the main boards. DC controller, main controller, or reader controller. You will need to get a technician in for that.

between £200-300 each £1200 for all 4 fuser depends on wether its a refurb unit or not try ebay for cheap spares or if in uk try contcting concept group

First set it to B/W on screen then in additional functions /copy settings/page down to store settings then store and reset to quit.

error is related to the finisher(stacker up-down movement). the hight sensor may have a problem

See the conectors, and the fusing thermo switch.....

precisionroller.com
$16.95

you can buy that in canon service center in your place!my i know where you from?then maybe i can help you

Please Change your transfer unit

The answer depends upon the printer controller that your 3220 has. There are at least 3 controllers & probably twice as many versions for the assorted printer controllers. The key is do you have a Fiery (Little white box hanging on the back) or does the network connect directly into the NIC on the upper left corner of the copier. Drivers with -C1  or  -C2 connote a Fiery printer driver. I would advise using the PS drivers if this is the case as the Fiery is much better at PS than PCL. Another way to tell if Fiery is on copier is scroll to right on LCD panel & see if there is a "Printer" screen. If so you can go in to "functions" "Print Pages" & print a "Configuration" page. this will show you the network ip#. Put the # in your web browser (no http:// etc needed) & you can download the correct drivers for Mac / PC right from the device. If no Fiery is on the device stick with PCL5C drivers as they are usually the best for Canon PDL board print controllers.

thats right sorry try to order different envelopes

Where exactly is it jamming?. type of paper,2-sided only?
1. First unplug from wall for 20 min.
2. clean the rollers with alcohol, or electronic cleaner. NOT CONTACT
CLEANER, Rubber rejuvenator. If your are a Print Shop use blanket wash. especially the two long rollers between the sorter and copier. Use
canned air to blow dust from all all parts especially sensors. If this only works for awhile you may need to replace rollers. If no paper at all enters the sorter it has to be a stuck paper. somewhere.

Touch additional functions, mail box's, touch the box you would like to delete and delete. You can also do it through IP address of machine in web browser and mail box's delete

go into adjustments and setting and look for gradudation, do a full gradudation

does machine have isend
if so has your smtp server addy changed
worst case you may have to create an email account for the machine as if it were a person
ie. username and password
make sure the password never expires
or setup scan to folder

Enter the device IP into your web browser. This shoudl load its web management interface. If it does not, you have an IP connectivity issue. You must power cycle the unit after changing IP settings.

press additional functions, report settings, network, user data list, yes. Check to see if DHCP is enabled. If it is, the IP displayed in the report may not be correct. DHCP should be off in most cases. Verify IP shown here.

Double check for link lights on the network cable.

Try to enter service mode, and from function clear the error.
Switch off and on. If the problem persists you have a problem with your fixing unit...