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Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum - Page 4 Questions & Answers
Dyson root 6 no green light when charging
Hi there,I'm sorry to hear you're having difficulties with your DC16. In order to determine why the green indicator light is not illuminating while the machine is charging, we'll need to run through some troubleshooting checks over the phone with you. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US) - please have the machine to hand when you call.We'll look forward to helping you resolve this issue.Best wishes,JackDyson Online Customer Support
http://www.dyson.com
DC16 what else can be the reason?
Hi there,We are sorry to hear you are continuing to have difficulty with your DC16. We would appreciate the opportunity to trouble shoot with you over the phone. Please contact our Helpline at 1-866-693-9766 US or 0800 298 0298 UK so we can help.Best wishes,Jessica
Dyson
Hi Dana,I'm sorry to hear you're having difficulties with your DC16. I'd encourage you to call our Helpline so we can run through some troubleshooting over the phone with you to establish the cause of the issue.You can call us on 0800 298 0298 (UK), or 1-866-693-9766 (US) - it'll help if you have the machine to hand when you call.We'll look forward to hearing from you.Best wishes,JackDyson Online Customer Support
http://www.dyson.com
How long do i need to charge a new dc16 battery
Hi there,Your DC16 battery should take about 3 hours to charge. Hope this helps - if you have any further questions about using or maintaining your machine, please visit
www.dyson.com and click on 'Support'.Alternatively, you can call our Helpline free on 0800 298 0298 (UK), or 1-866-693-9766 (US).Best wishes,JackDyson Online Customer Support
Dyson DC16 intermittently shuts off like others have said.
Hi there,I'm sorry to hear you're having difficulties with your DC16. In order to establish which component is at fault, we'll need to run through some troubleshooting over the phone with you. Please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) so we can help resolve this issue - please have the machine to hand when you call.Best wishes,JackDyson Online Customer Support
Battery gets low quick then unit shuts off to protect claim of best suction
Hi there,DC16 has a maximum runtime of up to 6 minutes of high constant suction. If yours seems to shut off before this time, please get in touch with us directly so we can run through some troubleshooting over the phone. You can call us free on 0800 298 0298 (UK), or 1866MYDYSON. Kind regards,JackDyson Online Customer Support
Fully charged, filters cleaned, vacuum keeps
Your battery is losing voltage too quick. It has probably developed a
'memory'. Dyson claims that their handheld has the best suction out of
all the handhelds out there. In order to maintain that claim the circuit
board will shut off power to the motor when the voltage drops below
adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so
it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.
After charging,the vac cuts out after a minute or
Your battery is losing voltage too quick. It has probably developed a
'memory'. Dyson claims that their handheld has the best suction out of
all the handhelds out there. In order to maintain that claim the circuit
board will shut off power to the motor when the voltage drops below
adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so
it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.
My Dyson DC16 usually
Your battery is losing voltage too quick. It has probably developed a
'memory'. Dyson claims that their handheld has the best suction out of
all the handhelds out there. In order to maintain that claim the circuit
board will shut off power to the motor when the voltage drops below
adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so
it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.
Does not have great suction
My filter was completely plugged up when mine acted that way.Also had a piece of tape or paper in the neck that really cut down on the suction.
I have a unit that
Your battery is losing voltage too quick. It has probably developed a
'memory'. Dyson claims that their handheld has the best suction out of
all the handhelds out there. In order to maintain that claim the circuit
board will shut off power to the motor when the voltage drops below
adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so
it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.
I bought Dyson DC16 in
Your battery is losing voltage too quick. It has probably developed a
'memory'. Dyson claims that their handheld has the best suction out of
all the handhelds out there. In order to maintain that claim the circuit
board will shut off power to the motor when the voltage drops below
adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so
it won't cut power to the motor or you need to get a new battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.
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