EnGenius EOC-3220 (EOC3220) - Answered Questions & Fixed issues

just try this. reset the hardware EOC-3220 then,
in your internet explorer browser type, 192.168.1.1 when you get in, it will ask username and password
put admin in username and leave the password blank. or put admin in username same in password.
hope it will help you.

Start a HyperTerminal session: Click Start and then select Programs -> Accessories -> Communications -> HyperTerminal. c. Set baud rate as "38400", data bits "8", parity "none", stop bits "1", and flow control as "None". Then press "OK" to bring up the HyperTerminal window.

what about after you try and it displays a smiley face or other times none. what to do then?

i forget my user name and password of my eoc 3220 router please how can i reset it

Hi john - the address 192.168.1.1 is the default address of your router. Your pc that you're using for setup is supposed to be set to 192.168.1.10. with subnet mask 255.255.255.0 . Are you having problems getting in to your router? Do not enter anything for the default user and password. Let me know what problems your having. Thanks.

Jeff

Try the program Belarc Advisor. It worked for me. I had the same problem when I updated the firmware of my EnGenius ERB9250 Extender. Once Belarc has displayed everything it has discovered about your computer, scroll down to the area labeled Network Map. There you will find your EnGenius 3220's IP.

if the maximum speed capacity of your internet connection (provider)is low, all you have to do is find or change into a better or faster internet connection (provider). a DSL connection would be good.

you can also try no to open various tabs or browsers at the same time. especially when downloading.

if the maximum speed capacity of your internet connection (provider)is low, all you have to do is find or change into a better or faster internet connection (provider). a DSL connection would be good.

Don't use Engenius...there tech support is terrible and that is very mildly put....I don't use them anymore.....

Assuming you are using the proper serial channel reset procedure, this should not be occurring. If it is occurring, your unit is probably malfunctioning and cannot be corrected.

No one has answered this question after two years, probably because it concerned telephone systems but was posted in the network router area.

I have no idea what it means for a Senao to "go to Realtek."
Here is the factory reset procedure for the Senao EOC-3220:

An RS-232 null modem serial cable is required for this procedure.

1. Connect the EOC-3220 to your computer with a null modem serial cable.

2. Start a HyperTerminal session: Click Start and then select Programs -> Accessories -> Communications -> HyperTerminal.

3. After the HyperTerminal window appears:

a. Give this new connection a name. Ex: EOC-3220.

b. Select correct COM port. Ex:COM1.

c. Set baud rate as "38400", data bits "8", parity "none", stop bits "1", and flow control as "None". Then press "OK" to bring up the HyperTerminal window.

4. Wait until the "#" is displayed in the HyperTerminal window.

5. Type "flash reset", then hit enter.

6. Type "reboot", then hit enter. After the device reboots, all settings will be at factory default.

If you can connect to another, known-good EOC-3220 using the same serial cable and software setup, then your other EOC-3220 is probably just blown. It happens - I have several in a box in the workshop. :-(

If you really wish to use WEP encryption, you should enter your WEP key in the key1 field. However, WEP is weak and breakable in under four seconds. I would recommend using the WPA encryption instead, with a passphrase. The AES mode is strongest, but the TKIP mode is compatible with more and older machines.
The reason you are getting "default encryption type mismatch" is because the encryption type has to be set exactly the same on the AP side and on the bridge side in order for you to communicate. When it is not the same type, you get this error. If it is the same type and you just have the wrong password, the error will be different.

You need to enable the DHCP server on the EOC-2611P. Then it will negotiate an IP address with your PC without you having to set one by hand.

Sorry, there is no problem statement here. Please describe your problem in more detail.

There is no reset button on this model. To forcibly regain control of the configuration, you need a USB to serial cable, possibly a null modem adapter (depending on the serial cable), and a serial communication program like HyperTerminal or ZTerm for the Mac.
The manufacturer has incomprehensibly removed the detailed reset instructions from their website, but they can be found here:
http://www.keenansystems.com/engenius__senao_wifi_faq.htm
Look for the section titled "How do I reset the EOC-3220 / EOC-3220 EXT / EOC-3220+ back to factory default settings? "

Depending on the serial cable you have, you may need a modem (crossover) adapter between the cable and the EOC-3220. A good diagnostic is the following: with the EOC-3220 unplugged from power, connect your serial cable and make all the proper baud rate etc. settings in your serial communications program. When it is running, plug the EOC-3220 into power. If you don't see any garbage characters appear on your screen when you plug the power in, your comm program is probably not set up properly. If you see garbage characters but they are not immediately followed by good information from the EOC-3220, then you either need a null modem adapter inline, or you have a dead EOC-3220. If you've never communicated successfully with an EOC-3220 before over the serial channel, the only way to know if you have a dead one is to try again with a known-good one.

I'm sorry, there is no problem statement here. If you have a specific problem, please provide it.

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