20 Most Recent Kyocera Copystar CS-1820 Black and White Copier - Page 7 Questions & Answers

Below are links to the manufactures website to download drivers and utilities for the CS-1820.

Drivers

http://usa.copystar.com/americas/jsp/Kyocera/download_center.jsp?pid=14174&pcat=10564&rcid=10009&rscid=10007

Print Utilities

http://usa.copystar.com/americas/jsp/Kyocera/download_center.jsp?pid=14174&pcat=10564&rcid=10009&rscid=10032


Scan Utilities

http://usa.copystar.com/americas/jsp/Kyocera/download_center.jsp?pid=14174&pcat=10564&rcid=10009&rscid=10996


I hope this is helpful,
Shawn

Zero-crossing signal problem
• The engine PWB does not detect the
zero-crossing signal for the time
specified below.
At power-on: 3 s
Others: 5 s

Causes:
- Poor contact in the connector terminals.
- Defective power supply PWB.
- Defective engine PWB.

Check procedures/corrective measures:
- Check the connection of connectors YC7
on the engine PWB and YC2 on the power
supply PWB, and the continuity across the
connector terminals. Repair or replace if
necessary.
- Check if the zero-crossing signal is output
from YC2-11 on the power supply PWB. If
not, replace the power supply PWB.
- Replace the engine PWB if C6400 is detected
while YC2-11 on the power supply
PWB outputs the zero-crossing signal.

C6400 is a fixing unit error. You may need a new fixing unit but most of the time it can be reset in maintenance mode.

Use the following steps to enter the maintence mode, once there follow the steps for maintence mode 163 (reset fuser error). Do not do anything else in the maintenance mode area because you could damage your machine.


Press the system menu/counter key.

Select Service setting using the up/down cursor keys.

While pressing the start key and the # key, press the enter key.

Select Maintenance mode using the up/down cursor keys.

Press the enter key.

Enter the maintenance item number (163) using the up/down keys.

Press the enter key.

1. Press the enter key. A selection item appears.

2. Select Execute using the up/down cursor keys.

3. Press the enter key. The fusing problem data is initialized. (Four service calls, namely C6000, C6020, C6050, and C6400 are reset.)

Completion

Press the back key. The indication for selecting a maintenance item No. appears.

Turning power switch off and back on

Resetting the fusing problem data

Description

Resets the detection of a service call code indicating a problem in the fusing section.

When a service call concerning the fusing section occurs, turn the power switch off and open the front cover.

Then, turn the power switch on and press the system menu/counter key to enter the maintenance mode.

Purpose

To prevent accidents due to an abnormally high fusing temperature.

Method

1. Press the enter key. A selection item appears.

2. Select Execute using the up/down cursor keys.

3. Press the enter key. The fusing problem data is initialized. (Four service calls, namely C6000, C6020,

C6050, and C6400 are reset.)

Completion
Press the back key. The indication for selecting a maintenance item No. appears.

Turning power switch off and back on.

I hope this is helpful,
Shawn

The following errors are simalir;

2101, 2102, 2201, 2202, 2203, 3101:

The network cable is disconnected or the hub that it is connected to is not operating properly. Check the cable and the hub. Otherwise, the server name or the host name of the SMTP server is not set correctly. Use COMMAND CENTER and register the SMTP server name and the host name correctly.

The link below takes you to Kyocera's Scan to SMB setup guide on GFBM's website (they are a Kyocera dealer). The guide setup guide is good and gives pictures and examples.

http://gfbm.net/Documents/self_help/SCAN%20TO%20SMB%20PC%20setup%20R3.pdf

I hope this is helpful,
Shawn

go to the menu option reset it or you change the cartridge with a new one. good luck.

Your scanner cable broken or twisted inside. You need to call local representative for further action.

the waste toner is part of the process unit. it takes about 45 to 50 thousand copies to fill.
please be careful when you clean it, it is actually 2 units that is joined by a small plastic pen on both sides
remove the process unit from the machine. place it in front of you
the toner is nearest to you, then follow the drum and main charge and at the back is the waste toner. one screw loosen a triangel type cover on both sides. tilt the unit to the side and let the waste toner flow out. you can motivate it by lightly tapping on it.

Refer to the Advance Operators Guide page 6-1. You can download the manual at the following link;

http://usa.kyoceramita.com/americas/jsp/Kyocera/resource_details.jsp?pid=14173&rid=14774.

If yo need additional help call Kyocera Technical Support Monday - Friday 9 am - 6 pm EST at:

1-800-255-6482 There is no charge.

1. Press the system menu/counter key.

2. Select Service setting using the up/down cursor keys.

3. While pressing the start key and the # key, press the enter key.
4. Select Maintenance mode using the up/down cursor keys.
5. Press the enter key.

6. Enter the maintenance item number (130) using the up/down keys.
7. Press the enter key. A selection item appears.

8. Select On using the up/down cursor keys.

9. Press the enter key.

10. Turning the power switch off and back on. ADDING TONER is displayed and installation of toner starts.
11. After approximately 15 minutes, the installation is completed and the machine becomes ready.

Instructions for registering and editing the address book (fax, email, scanning destinations) can be found on page 5-21 of the advanced operations guide wich can be down loaded from the following link; http://usa.kyoceramita.com/americas/jsp/Kyocera/resource_details.jsp?pid=14173&rid=14774. THe KM-1820 and CS-1820 are the same machines and this link is for the KM-1820.

log on to the kyocera website and download the drivers

http://www.tipsdr.com/windows-xp-drivers.html just go to this link and you gonna find windows xp drivers

remove the drum unit. on the part of the unit that goes first in machine is the is waste toner container. on each side of the container there is a screw, remove one screw and pull out the cover. slant the unit and the waste will come out

check the cover at the back of the machine and make sure it is closed properly.

you have to know which jam code machine giving you that time easy for troubleshout the machine
good luck

did you check the main charge corona is conected or no?

the waiste is in the drum unit itsels.U can remove the sides of the drum unit covers.I think they r held by 1 screw on each side.(possibly2)Be aware its very messy.U only need to remove 1 side cover it looks a bit like letter D .The drum unit is the part where toner container fits.

hold down the STOP key for ten seconds and record the reading appearing on the display

remove the drum unit. on the part of the unit that goes first in machine is the is waste toner container. on each side of the container there is a screw, remove one screw and pull out the cover. slant the unit and the waste will come out