20 Most Recent Masterbuilt 20010306 Deep Fryer Questions & Answers

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Masterbuilt... | Answered on Nov 19, 2017

if a heating element is not immersed in a fluid ,it overheats and burns out
if it is designed to be in a fluid ( cooking oil or water as in hot water system) that is where it goes
If you are having doubts , you should not be doing the job so get in a professional to fit it

Masterbuilt... | Answered on Nov 16, 2017

Take a look on amazon, here Amazon com masterbuilt turkey fryer parts. I hope I have helped. Cheers

Masterbuilt... | Answered on Dec 03, 2014

You are not alone. We have the same problem. Unit worked fine for 2-3 years. We still have the manual. This is not a user error- we know how to use it. The sensor switch is fine- it would not power on without that working ok.

The red power light comes on, and when we turn it ON it says "200" for about 2-3 seconds... then "Err". Nothing is possible after that, the unit has to be powered off.

We can push Temp Mode and start setting the temp higher but after 2 seconds it just goes to Err. It does not matter what buttons you push- you don't have to push anything at all and it says "Err". Reset button does nothing- this is not a heat temp overload issue. This unit worked at Thanksgiving, and then not at Christmas! We tried powering it on 10-20 times... nothing. Then the next day as we were about to put the turkey in the oven I tried the fryer again... and presto it worked fine!!! Now today it does not work again. Tried it 10 times, no go. Unit was stored in pantry (in house) so it is not a cold/warmup issue. I think it is something messed up in the electronics- a weak solder joint, a bad chip, who knows. It's like the unit fails a "power on self test". Unfortunately, I do not have a solution yet. Don't want to buy another Masterbuilt for sure... only use this 1-2 times a year. Will share if I find anything.

Masterbuilt... | Answered on Jan 01, 2014

Please visit the Product Support at www.masterbuilt.com for parts inquiry.

Masterbuilt... | Answered on Nov 22, 2013

Hi there.
You may visit the Product Support of Masterbuilt at www.masterbuilt.com for your parts needed.

Masterbuilt... | Answered on Nov 22, 2013

am having the same problem. did you try soddering kit?

Masterbuilt... | Answered on Dec 14, 2012

The oil should be hot enough so that when a drop of water is droped into it the oil will sputter, but not not hot enough to cause any smoking vapors!

Masterbuilt... | Answered on Feb 11, 2012

I'm sorry, but I don't have one... I don't stock those and I don't carry home model parts and supplies at all...only commercial product lines. Thanks, Susan

Masterbuilt... | Answered on Oct 17, 2011

Hi there.
For Masterbuilt 3-prong power cord, you can visit http://mastebiult.com where you can find the nearest authorized parts dealer in your area.

Masterbuilt... | Answered on Jul 13, 2011

I've got the same problem and it causes the safety switch on the heating element not to compress thus it want heat. I contacted Masterbuilt and they said due to that model being no longer in production ther were no parts to buy. I'm going to find a way to hold the switch down (maybe with a piece of duct tape) and continue using it as is I guess, I suggest you do the same unless you want to buy the newer model.

Masterbuilt... | Answered on Jan 01, 2011

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