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Questions & Answers
Is the heating element submergable in oil i have
if a heating element is not immersed in a fluid ,it overheats and burns out
if it is designed to be in a fluid ( cooking oil or water as in hot water system) that is where it goes
If you are having doubts , you should not be doing the job so get in a professional to fit it
on Nov 16, 2017
I turn on the power
You are not alone. We have the same problem. Unit worked fine for 2-3 years. We still have the manual. This is not a user error- we know how to use it. The sensor switch is fine- it would not power on without that working ok.
The red power light comes on, and when we turn it ON it says "200" for about 2-3 seconds... then "Err". Nothing is possible after that, the unit has to be powered off.
We can push Temp Mode and start setting the temp higher but after 2 seconds it just goes to Err. It does not matter what buttons you push- you don't have to push anything at all and it says "Err". Reset button does nothing- this is not a heat temp overload issue. This unit worked at Thanksgiving, and then not at Christmas! We tried powering it on 10-20 times... nothing. Then the next day as we were about to put the turkey in the oven I tried the fryer again... and presto it worked fine!!! Now today it does not work again. Tried it 10 times, no go. Unit was stored in pantry (in house) so it is not a cold/warmup issue. I think it is something messed up in the electronics- a weak solder joint, a bad chip, who knows. It's like the unit fails a "power on self test". Unfortunately, I do not have a solution yet. Don't want to buy another Masterbuilt for sure... only use this 1-2 times a year. Will share if I find anything.
on Jan 01, 2014
I have a MasterBuilt 28qt stainless Turkey Fryer.
I've got the same problem and it causes the safety switch on the heating element not to compress thus it want heat. I contacted Masterbuilt and they said due to that model being no longer in production ther were no parts to buy. I'm going to find a way to hold the switch down (maybe with a piece of duct tape) and continue using it as is I guess, I suggest you do the same unless you want to buy the newer model.
on Jan 01, 2011
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