Top 20 Digidesign Mbox 2 Barebone Questions & Answers

When you say a session is it opening to the login page and terminating and shutting down?or where is it stopping? Have you tried opening on safe mode? If it opens on safe mode go to control panel under users and add a user with admin rights after that log off and login with the new account and you can transfer any personal data from one profile to the new one. Once done go under control panel and delete the entire bad profile. Once completed restart. If its on windows boot, you might need a windows disk to fix.

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The easy way round this is to increase the amount of RAM in your machine. I would suggest at least 3 GB and use the fastest ram you can fit (check the spec of your machine for the memory type [DDR2 or DDR3], max speed and how much ram your board will take. If your Windows OS is 64 bit you can fit the max amount your machine can handle)

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Workshop. Is this a word association game?

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They will only work when something is plugged into them.

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Hope it helps

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You can find the latest drivers and software for your Digidesign Mbox 2 from the manufacturer's website at

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You need Protools software before you can do anything with it. Find it here: . Then connect the usb or firewire cables and you can start jammin.

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I had this problem as well... If this is a 2011 macbook pro you have os 10.6.7 which is not supported by avid at this time. We actually need to down grade to 10.6.6. You installation cd with your macbook pro is 10.6.6, so you'll need to install that, then go to the avid website and download pro tool le 8.0.5. Everything should work fine just don't upgrade to 10.6.7 until it has been approved by avid. If you need detailed steps look at the avid forum for pro tools. Step to uninstalling and installing the os can be found on Do not have your mbox plugged in when you install pro tools. I hope this helps!!!

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Welcome to Fixya. I would like to know when you connect the Protools LE on your Windows 7 computer does it tells you that it has found a new hardware or installing device driver?


It if does it only means that the Protools LE is detected however you need to install the latest driver on it. If it is not detected then try another usb port. Incase you need the driver for your Protools I've provided the link of the download page of the latest driver of Protools

ProTools Driver Download

Note: When you connect the device to the computer it should be detected even if you dont have the driver. You can also try to use a different USB Cable if it is possible just to check if the problem is within the cable.

If you have questions please let me know. Thanks for using Fixya.

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Hi rfanklin65,
Did you remember to save the audio file folder to the disk as well as the session data? If so, are the audio files on the same disk as the Pro Tools sessions?
Are you running a Windows or Mac system?
Thanks, Krisfaudio

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You have a bad A/D converter. Maybe it can be replaced, but these units are pretty cheap, and may exceed the time to research and repair. Digidesign was bought out by Avid, and they may not support the unit if you're not the original buyer.

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your fuse is going bad replace.

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its suposed to be one ear if its a mono track i think

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if you mean effects like auto tune you just have to have it in the plug ins and arm the track for record
and the plug in should be live

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Hi Hermricks,
I actually did the same thing! I still havent fixed it, infact I havent tried too, but now that I have changed my signal path I need to use the headphone jack on the MBox.
Have you found a fix yet? There seems to be relatively no information online about this or where we could buy another headphone input and replace the broken one. (which is a relatively simple process to do at home).
If you get any further with finding out whats best to do, it would be great if you could email me and let me know. [email protected]

Regards, Kristopher Fisher

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same problem help!

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My mbox received a electric shock and did not come back on. Does it have a fuse in it that may be blown?

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This is a known issue and happens due to high sensitivity of the mic (high quality condenson microphone which requires 48 volt Charge)
Factors like a running Fan, your own breath and open windows causes this, you might be able to hear them up with the high quality headset.

Till the time its not effecting the sound that you record you should not be worried about it.

If the problem is critical, then you should proceed with the hardware and software troubleshooting which includes checking the sound drivers and unistalling and re-installing Pro Tools softare from your Laptop/Desktop
Checking if the cables are plugged in properly and tightly

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Try to connect the box to another pc without installing it - if you get the same result then the box is defective. If the box appears to work correctly there then its driver is either corrupted or incompatible. Uninstall it, run a system and registry cleaner, download the latest version and install it.

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First check your default routing. If that is can get it repaired at a Digidesign authorized service center such as Advanced Musical Electronics, 310-559-3157. [email protected]

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