20 Most Recent DISH Network ViP622 DVR DTV Receiver / 180-Hours Video Recorder - Page 7 Questions & Answers

Mount the dish on a pole or house using a mast perfectly plumb. Ensure it will give you an unobstructed view of the sky based on the information that should have come with the dish regarding your zip code for skew, elevation and azimuth settings. You will now need to run one line from the LNB on the end of the skew arm to your 622. Remember to use a seperater inside or you will need to run another line into the back of the receiver. Run a hardwire off back of the receiver's home distribution port to . Connect a line from 3-4 on back of the receiver to your TV 1. ....More to come if needed drop me another line.

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Jim

You have a hard drive failure and will need the unit replaced. Thanks for using Fix Ya.

If this is a new devopment the receiver may be faulty. Try disconnecting the TV 2 line from the back of the receiver and connecting it to TV1 if it has a coax input and place on TV2 channel. If all is clear the issue is in the cabling or hardware and will require a tech visit. Thanks for using Fix Ya.

You may have a bad port on the back of the receiver, a cut or disconnected wire somewhere on that side of the system or a bad diplexer if the system is not straight wired to TV2.
The easiest way to verify whether the port on the receiver is bad is to connect that line directly to TV 1 off the back of the receiver. Remember to place TV one on the CHANNEL TO CHECK IF IT IS GOOD. If you have picture then you have a bad diplexer.

Hope this helps. Thanks for using Fix Ya.

1. If this is a TV2 location take the remote to the location of the DVR.
2. Open the door on the right side of your receiver.
3. Press SYS INFO.
4. Press Record multiple times on your remote.
5. Exit the screen and see if the remote works, if not replace the batteries and repeat steps 1-4
6. If the remote still doesnt work, and this is a tv2 location (no receiver in the room with the tv) check the antenna on the back of your receiver, make sure that it is connected tightly and standing straight up.
7. If none of this works call Dish and ask for a new remote.

1. open the door on the right side of your receiver and press 'Sys Info
2. press record multiple times on your dish remote
3. press select
4. if this doesnt work change the batteries and try again
5. if this doesnt work call Dish for a new remote

Well if it NEW, take it back, this is a microprocessor problem and should NOT happen especially to a new unit. Umm make sure ya remote isn't being activated..

Sounds like a hard drive failure. Contact Dish Network for warranty/repair info.

There are no history for your recordings, whatever shows up in your recording list is what you have. if this did this on its own then it sounds as if you have hard drive failure on your dvr and it will need to be replaced. Your protected events should never delete unless there is failure or deleted by a user.

The VIP622 has a freezing/rebooting issue. It is very unlikely that it is a signal issue. Could be a known grounding fault issue with the 622. There is an easy way to fix it if that is the case. Unplug the DVR, remove any of the coax cables in the back of the DVR, touch the center wire against the outside metal casing, then re-attach the cables.

Beyond that, you are just rebooting, and holding the power button for five seconds to do a reset a few times to see if it takes. If not, you may need a replacement DVR. It is even possible that you may go through a few before you get one that works reliably again.

these error msgs indicate HD failure. your recr will need to be replaced to correct this issue. If you replace the drive yourself you can still ahve these problems, it is recommended to get a replacment from dish themselves.

If you area aligning your dish yourself go to point dish screen ( menu 6-1-1) then highlight satellite and choose 129, use the signal meter and dish adjustments to locate 129 by getting a green siganl bar, (note: be sure you are standing behind your dish when aligning and not in front of it)

This issue would have to be resolved in home, it is linked to a power issue and your voltage will need to be checked at the outlet your recvr is plugged into, HD DVR's need alot of constant power to operate poperly. the nes time you call about this issue the standard procedure is to send a tech to check voltage.

this problem occurs when the ground on the Dish is not properly connected. What is happening is the cables from the dish are backfeeding voltage and grounding out your rec. Now there could be a possiblity that it could be the rec. however if it stays powered on with the sat in cables discon. then it defintley sounds like a grounding issue.

The problem could lie in youir HDMI cable, this is a common issue. if you swap HDMI cables and still have the same problem then bypass your A/v rec and connect your 622 direct to your tv and see if the problem persists, it it does, then your DVR needs to be replaced, you can call dish for addition troubleshooting if it is in fact your DVR.

I have had similar problem, all you can do is call dish net and explain to them what has happened. They can usually send information through there satellite to your receiver to correct this problem. Your card has not received the authorization codes for your service, Each card has a unique ID that dish net can address from there satellite.

The 622's are good receivers it is just that on occasion we get a shipment that has been mishandled. This causes the issues however a 722k is a good choice. Thanks for using Fixya.

You need to have it replaced . Thanks for using Fix Ya.

Try unplugging the unit from the electrical outlet for about five minutes- much longer than required- and try it again. If this fails you will need a service technician to resolve the issue. Thanks for using Fix Ya.

You need to replace the unit. This is the only solution available. Thanks for using Fix Ya.