20 Most Recent GE Security Simon 3 Wireless Home Security System - Page 4 Questions & Answers

Check batteries in patio door are in correctly and are good. I know you said you changed them all. but if batteries are in correctly and are good try taking them out again waiting 20 sec putting them back in. If they are bad or low most likely a bad sensor shorted the out. replace part.

You need to contact the company that installed it originally and have them remotely restore the factory code if not you have to default your system to the factory code.

If your motion detector act like a door it is because it has been program like a door, you need to go back to the program delete your sensor, and reprogram it with a group 17 , right now it's probably program as a group 13 ( instant)

You need to activate the voice chime , option 2Get in to the program and enable that option.

the master code is 654321 i know it sound silly but thats the default code out of the factroy if that does not work then the engneer that put the unit in has changed the code

Response 1 is correct. If you plugged the transformer into an outlet before connecting the battery the system wont see the battery and give you that error. Should be a simple fix however. Unplug the battery and then the transformer, then reverse the process. Plug in the battery and your Simon should power up, then plug in the transformer. If this doesn't help then you should replace the battery. Did you buy the system from a dealer and have it professionally installed or did you do-it-yourself? If it was professionally installed have your technician come back out to diagnose/replace the battery if needed. Good Luck.

On Simon panels, the master code should default to 1234 if it's been powered down for several hours (I can't remember how long, at least four hours, possibly 12-16). So, unplug it from the wall and disconnect the system battery and leave it for the night. Power it up by plugging in the battery first and plug it into the wall. Then enter the code as 1234. It should annouce that the alarm system is disarmed. If so, your code is 1234. ;)

When removing the battery, be very careful to not break the little tab that holds it shut! Can't stress that enough.

Is your Simon 3 new or used? The default Utility Access Code 1 or 2 (i.e. the code you use when you open up the cover) is 654321, 54321, 4321 or 321. The default Master Access Code (i.e. the code you use to arm / disarm without opening the cover) is 123456, 12345, 1234, or 123. The length of the code depends on option 54. Default is 4 digits. If it's a used one that has non-default settings, you can reset memory to factory defaults.

you can get the installation manual here.

http://www.home-technology-store.com/assets/PDF/GE/Simon-Install.pdf

Push down on the tab at the top of the panel and open the front panel (Panel will say enter security code now). Put a slotted screwdriver in the top hole and depress to fold dowm the second door. Battery is inside the plastic case with two screws holding on the lid. The battery is a 6V 1.2AH battery

AlarmProfessor.com

http://www.cpss.net/uploads/docs/Manuals/SimonXTUsersManual.pdf

There is always the exit delay, however, you can arm it silently and with no entry delay. To arm silently, press Door and windows, press silent.To arm without entry delay, press doors and windows twice. Press silent if also wanting no beeps.

You will need the installer code to change the setting. Factory default is 1234. press the up or down arrow until "system programming" appears on display. press "OK" and "enter code" appears. Enter installer code. If it accepts it, "access codes" appear on the display. Use the down arrow until "timers" shows on display. Press"OK". Press the down arrow until "auto phone test tm" appears on display. Press" OK". use up and down arrows to adjust to "off". Press"OK". press "Status" and "timers" is shown. Press up arrows until "phone numbers" is showing on display. Press "OK" press "OK" again press "disarm" press "OK" press "Status" 4 times. You have now completed removing the phone number and turning off the phone test.

He programmed the motion sensor as a type 10 or 13. You need to delete the sensor and re-enroll it as a type 16. 17 or 20.

AlarmProfessor.net

lowvoltagesupply.comsend them an email and they can help or 866-784-2511

I'm having the same problem on a used Simon. I think the button is inside the wireless transmitter. It has a spring attached to it. Just press on the spring to send wireless signals to the panel. My problem is I press on the spring and the panel does not receive the signal, even with a $20 fresh Lithium Ion battery from Radio Shack.