20 Most Recent Philips VOIP8411B/37 IP Phone - Page 5 Questions & Answers

Yes you can do that.

Try finding the driver's to download directly from the Philips site. Go into Device Manager and expand Input devices and select the keyboard then update driver. Choose to manually select the driver and choose the one you downloaded from Philips.

Yes, return to store immediately. Most stores have a 30 - 90 day return policy. You may be past that now.

I could be completely 'out to lunch.' but - what are you doing with the Phillips? Is it connected to Dish? We have Dish. An antique system. I called them a couple of days ago, because I was taping something, and the screen went to a violent pink. The next day, they came out, and replaced Everything. Dish, box, and remotes. They understood that the old sytem was breaking down. Hope you find a solution. These toys - we depend on. Then they implode. Annoying, in the extreme.

Sounds like the backlight or LED baclight is defective

Look on the monitor front panel, there will be a tiny picture of what looks like a Sun and then a forward slash and an Arrow pointing up, that is the screen brightness control.

Check electrolyte capacitors inside power board.