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Questions & Answers
Phone rings, but once answered its not possible to hear a voice.
Similar issue - brand new phone - but incoming calls (skype or
landline) would ring - and then nothing, and outgoing calls the handset
would just reset.
The handset would just lose signal constantly (less than 2 meters from the base station).
The phone shipped with the latest software - but eventually I
reinstalled it - no change, then de-registered the handset, powered everything down and re-registered the
handset and that *seems* to have done it .....
1 - reflash / re-install latest software from philips website (even if the phone already has the same version)
2 - de-register handset (follow instructions)
3 - unplug base station and remove batteries from handset
4 - turn on base station, put batteries in handset
5 - re register handset (follow instructions in manual)
and that seems to do it.
on Mar 27, 2012
For the past couple of
Please take a look at the base station. Just above the telephone RJ 11 you will see a tiny reset hole. Using a bent paper clip or toothpick GENTLY insert it into this pin hole until you feel that the reset button is depressed. Press it for say 10 seconds. Turn off the base and then turn it on after couple of minutes.
Hope this helps.
on Jan 21, 2010
Impossible to get into "online" mode
try the reset procedure.reset the device by turning it off and removing the battery.then after one minute insert the battery and turn it on. connect the device to the charger and try moving the cursor.and check out.
this will help.keep updated.thanks.
on Jan 15, 2010
try to check if the mic and the speaker works. or check the configuration properly..
assign the right ip configuration and the connection.
Pm me if problem persists.
I hope this will help you out.. :)
on Jan 03, 2010
Lost contacts on my Philips VOIP Skype phone
I had this same problem... If you use Microsoft Outlook for emails, then this might be the solution: Open Skype and click on View, and untick the 'Show Outlook Contacts'.
Hopefully this will cull the list of contacts and will enable the Philips voip phone to view contacts again... Perhaps it's because the Outlook contacts are vCards - something which the Philips phone can't recognise?
on Nov 24, 2009
"System Starting Up" message on the phone forever
I often have the same problem and haven't found the solid solution for it yet. But, for me usually helps doing this in following order:
1. restarting my router
2. unplugging the base for about 10 minutes
3. taking the batteries out for about 10 minutes
Hope it will work for you too.
on Oct 30, 2009
Phillips voip 841 mac driver
i use this phone via a mac. i don't recall any driver being necessary. but check philips website. type 841 into search box and then click software and drivers. link below.
on Jun 12, 2009
Unregistered, registering a new base, faillure....
IF YOUR HANDSET WAS WORKING AND THEN STOPPED WITH "UNREGISTERED":
If lowercase unregistered is in main display and a reg. appears under the left soft key:
Press the left soft key below REG. and then press and HOLD the button on the top of the base station until the two indicator lights on top of the base station turn off. Wait until handset signals with beeps and registered. You are done
THIS IS FOR FRESH OUT OF THE BOX REGISTRATION OF UNREGISTERED HANDSET
Press REG Register shall be highlighted.
Scroll to Register. Press Select.
Enter the system PIN (Default: 0000). Use
CLEAR to correct typing errors.
Press ENTER to confirm.
• Your handset starts searching for the base.
Press and HOLD the round button on top of the base unit until the two
indications turn off.
• If registration is successful, the signal icon
on May 25, 2009
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