Top 20 Seagate FreeAgent Pro Desktop - 320GB - 7200rpm - 480Mbps USB 2.0, 300Mbps External SATA ... Hard Drive Questions & Answers

Get the Testdisk app and see if it can identify the issue. You can repair the boot sector or create a new one with th is app. If it shows up in the drive list you have a good chance of getting the drive back.

Nope.

Try new USB cable. Still no joy, data recovery is very expensive. Last ditch efforts (not all at once), try putting it in the freezer, twist the drive opposite corners, give the drive a firm bang

click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red xright click to reinstall drivers or

if you can see your usb but its not workingports(com&lpt)right click update driver

if this fails to fix the problem

check usb leads for secure dust free seating

sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable

just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

if this fails to fix the problem type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter. Then restart computer then check. Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4

if still no luckyou might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap hope this helps

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seatedif this fails to fix the problem you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap hope this helps

its relatively new. try change another cable and see if you can power it up.

Hello, here is the PDF link for the user guide for this hardware
http://www.seagate.com/staticfiles/support/freeagent/fa_win_ug_en.pdf
Other information about the unit can be found here :http://www.seagate.com/www/en-us/products/external/freeagent/freeagent_desk#tTabContentSupport

First make sure usb cable connected to harddrive is working fine. try it in different usb ports. Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers. then check. Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.Then restart computer then check. Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4. Let me know if you need further assistance. Thanks for using FixYa

visit freeagent website...

First thing to do is try a USB port on the back of your computer. Also try another computer to see if it is just a bad port.

the ntfs format is windows operating system format...
MAC will not recognize this format...
You need to format your hard disk according to the MAC OsX from your MAC computer...

Connect it to your old computer, to see if the backup-copy can be accessed and verified.

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.


There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

This is called file system over head. When you "format" a drive in Windows for example, the operating system uses a certain portion of the space for allocating the file system, Master File Table, and partition information. So, the 298 you see, is the formatted capacity. The larger the drive, the more "reserved space" is used. If you find this helpful, please leave positive feedback.

TechRx, Inc.
http://techrxgb.com

Hello Friend, after reading your problem i suggest you that first check your connection cable it may be corroded or stretched try new cable this may be solve your problem.
If still you got same problem then go to manufacturer for solving this because this may be internal problem like your hard drive lens is not working or the driver card may gone this is done sometime because of attaching or removing hard drive unsafely like just plug in and out do not use safety remove option. So go to manufacturer of hard drive if it is in warranty then they may repair or even replace it.
Hope this will solve your problem.Best of Luck...

In this case the MOST effective way is to try some data recovery program to see if it can help rescue your files on your Seagate external.

First thing first - STOP using your WD drive immediately! If you continue using the disk drive, you significantly increase the risk that the files you want to recover will be lost forever due to overwritten. Every new file or action will take up more "free space" and reduce your chances of retrieving your deleted files from WD. So really, you need to act quickly. The next step - get a good Mac HDD data recovery software to retrieve the data as most as possible.Learn more from: http://www.western-digital-data-recovery.com/

First run check disk on the drive [chkdsk] [Drive Letter] from a command prompt. It sounds like you have a bad sector on the drive.

When that is completed run defrag on the drive

Let me know when completed - we can take it from there

To make it easy just download a backup wizard

Hello,

The simplest thing that I would advise you to do is this:

Locate the high-volume files and folders on your system, and group them together.

Put them all in a single folder and give the folder a Unique name e.g "My Valuable files".

Thereafter, copy this whole newly created folder onto the external drive and after doing this, defragment both your external drive and your System hard drive.

This should give you a whole lot of space and make your system to be very much faster.

Hope this helps.

Good luck.