Top 10 Brother MFC 240C All-In-One InkJet Printer Questions & Answers

Hi,

What is the condition of your print cartridges? They could have dried out during the 2 month period that you didn't use the printer. Try, cleaning the contacts of the cartridges and the printer. If you have new cartridges to try....even better.

there are no instructions that you would understand and once the print head is clogged up, you can noy mannually clean it , it has to be replaced! sounds like you are using generic ink!

Hi there
With some Brother printers you can try this.

Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, and then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.


Some times this happens because of using cheap compatible ink cartridges if this is the case change the ink cartridges.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Machine Error 50 either means that there is a loose object inside the machine (usually piece of paper), or that there is a mechanical error which would need you to have the machine sent to service.

Wow, something similar just happened to me the other day, my black ink ran out & when I replaced it, it just wouldn't print, I kept trying to print things and it sounded like it was printing but then it would just shoot out a blank page of paper (I was trying to print BLACK). So, I went to the Brother website for troubleshooting tips and it said to make sure I had the ink cartridges installed properly so I took the black cartridge back out (it WAS installed correctly, but I was willing to try anything at this point), so I took it out, gave it a blow, like how you would blow on the old Nintendo game catridges when they did not work-I'm not sure if this did anything at all but it's what I did) and then I put it back in). The machine asked if had just replaced black I said "Yes", then it did another "cleaning", as it does when you replace any cartridge. Then I went in the menu to have it print out a "test page" (the instructions for this were in the troubleshooting tips on the website), the test page printed out with NOT all the little black squares as IT SHOULD BE so when it asked me if the test page was ok, I said "NO", then it did ANOTHER CLEANING and I did another test page, this time it worked ok, then I was able to print.
So, bottom line is, maybe take the ink out, make sure you installed it correctly, put it back in, print a test page, if the test page does nto come out right, then tell it it is no good by selecting "NO", then it will do another cleaning and then maybe it will work, if not, then check for more troubleshooting tips on their website, good luck.

Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart, try this step by step.without missing any thing. thanks

OK Try
Solution:

• Machine off
• Switch on the machine while holding down the “menu”button until all the leds are flashing on/off. Now you are in “maintenance” mode.
• Press 80
• Press the “mono start” button several times until you see “purge: xxxx”
• Press “2783” in order to reset the purge counter. You will see: “purge:0000”
• Press the "stop" button.
• Press “99” to exit the maintenance mode.

Hi there
With some Brother printers you can try this.

Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, and then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.

This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.


Some times this happens because of using cheap compatible ink cartridges if this is the case change the ink cartridges.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

machine error4f

I have just made the same mistake on my Brother MFC-J470DW printer. I allowed it to upgrade the firmware, and two of my ink cartridges, which were previously nearly full (and not OEM original equipment), started to display as "Cannot Detect" on the printer display. I contacted Brother and they directed me to a site that basically says you HAVE to use original Brother ink cartridges after the firmware update to version H.

In other words, Brother has found a way to limit our machines so that we cannot use non-original ink cartridges. I found a way to work around this problem, but it only works because I have the original cartridges that were nearly empty. You can carefully open the plastic case of the cartridge, being careful to note where the springs are located and to not lose them. Then you can see the reservoir for the ink. You can use an empty syringe, minus the needle, to suck out the ink from a non-oem cartridge. You have to press the upper release prong (spring-loaded thingy at the top of the cartridge) while you suck out the ink into the syringe at the bottom port of the ink cartridge. When you see that the cartridge is empty, reverse the process by squeezing the ink into the original Brother cartridge in a similar manner. You don't have to open the cartridge to do this, but it helps to see the levels of ink before and after.

Hopefully Brother has not found a way to make their ink clash with compatible inks so that they damage the printing ports of your printer. I haven't done this on this machine yet, so be careful, because you might destroy the printer so that you cannot even use original inks anymore. Personally, I bought the printer on sale at Staples for $50, over a year ago, so if I ruin it by mixing oem and non-oem inks, then I will just buy a different brand next time and hope for a more ethical company policy on allowing non-oem inks (compatible inks).

On this printer, I have used non-oem inks ever since the starte inks ran out. They always work just fine! I get them at Meritline.com. Make sure to read the comments at meritline.com because if you have updated your firmware recently, then Brother has made it impossible for us to use non-oem inks anymore. They do not offer a method to downgrade the firmware! And I cannot find a site to find the older versions. The only download they offer is a firmware upgrade tool, and not the actual firmware versions.

Hope this helps.

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