Brother MFC 240C All-In-One InkJet Printer - Answered Questions & Fixed issues

I am a Brother employee working for the software technical support department.

The specifications for this machine are listed on our website at the following link:

The MFC-240C includes USB interface, but does not have a wireless network card.

Brother Software Technical Support

All in One Multi Function

Brother MFC 240C... | Answered on Jul 19, 2019 | 217 views

slide scan is not an option on that model. slide scanner is an option in some models of scanners. I have a HP one as most HP scanners have the setting built into the scan firmware that lowers and higher the light to get correct scan. brother model will not do this its just normal scan setting.

Brother MFC 240C... | Answered on Feb 17, 2018 | 308 views

You may visit at : How to Fix Brother Printer Is Not Working Problem Down reporter and find the solution for printer related problems.

Brother MFC 240C... | Answered on Mar 27, 2017 | 1,055 views

If you wish to get some details; check the site linked here. Pull up older posts.

Brother MFC 240C... | Answered on Jul 05, 2016 | 40 views

Brother Message: No Cartridge

Brother MFC 240C... | Answered on Jun 30, 2016 | 104 views

The waste ink tank is full and the purge counter needs to be reset. Or just bin it and buy a new machine.

Brother MFC 240C... | Answered on May 03, 2016 | 54 views

Sure. No prob.

Open scanner cover as you would do to check for a paper jammed sheet.

Do open the plastic which runs from middle to the right side (looks like a "Z" turned clockwise). Use a small screw diver for that. beneath you will find th flat cable of the scanner. You have to reconnect the flat cable by simply sticking it into position onto the main circuit board. make sure flat cable is in good position and click the" Z  "onto the channel. Close cover then power up and do what ever you want to do with your mfc ;-)

Brother MFC 240C... | Answered on Apr 13, 2016 | 2,541 views

Machine Error 50 either means that there is a loose object inside the machine (usually piece of paper), or that there is a mechanical error which would need you to have the machine sent to service.

Brother MFC 240C... | Answered on Mar 17, 2015 | 1,888 views

You can attach the printer directly through USB cable to your computer and print, or you can connect the printer and your computer to the same wireless network and then print using the wireless and your connection.
Internet is not necessary, only a communication path needs to be established. For this whether its your neighbor's wifi network, your own wifi network, a usb cable connection between your pc and printer etc printing will be accomplished.

Brother MFC 240C... | Answered on Nov 13, 2019 | 553 views

I have just made the same mistake on my Brother MFC-J470DW printer. I allowed it to upgrade the firmware, and two of my ink cartridges, which were previously nearly full (and not OEM original equipment), started to display as "Cannot Detect" on the printer display. I contacted Brother and they directed me to a site that basically says you HAVE to use original Brother ink cartridges after the firmware update to version H.

In other words, Brother has found a way to limit our machines so that we cannot use non-original ink cartridges. I found a way to work around this problem, but it only works because I have the original cartridges that were nearly empty. You can carefully open the plastic case of the cartridge, being careful to note where the springs are located and to not lose them. Then you can see the reservoir for the ink. You can use an empty syringe, minus the needle, to suck out the ink from a non-oem cartridge. You have to press the upper release prong (spring-loaded thingy at the top of the cartridge) while you suck out the ink into the syringe at the bottom port of the ink cartridge. When you see that the cartridge is empty, reverse the process by squeezing the ink into the original Brother cartridge in a similar manner. You don't have to open the cartridge to do this, but it helps to see the levels of ink before and after.

Hopefully Brother has not found a way to make their ink clash with compatible inks so that they damage the printing ports of your printer. I haven't done this on this machine yet, so be careful, because you might destroy the printer so that you cannot even use original inks anymore. Personally, I bought the printer on sale at Staples for $50, over a year ago, so if I ruin it by mixing oem and non-oem inks, then I will just buy a different brand next time and hope for a more ethical company policy on allowing non-oem inks (compatible inks).

On this printer, I have used non-oem inks ever since the starte inks ran out. They always work just fine! I get them at Make sure to read the comments at because if you have updated your firmware recently, then Brother has made it impossible for us to use non-oem inks anymore. They do not offer a method to downgrade the firmware! And I cannot find a site to find the older versions. The only download they offer is a firmware upgrade tool, and not the actual firmware versions.

Hope this helps.

Brother MFC 240C... | Answered on Jan 22, 2015 | 7,638 views

if u want to print selected document in black than open the document select print go to printer properties select grayscale printing

always print in black
go to printer properties than go to maintenance than go to ink cartridge setting select ink cartridge black only for balck and white printing only.

Brother MFC 240C... | Answered on Dec 04, 2014 | 1,516 views

What's the question? I am not sure of the problem.

Brother MFC 240C... | Answered on Nov 23, 2014 | 79 views

I am not sure this machine has an automatic Scan to PC option. Brother seems to like to avoid this part of most machines. Depending on your Operation System you will still be able to access the scanning system. The operation system would define which method it uses. Win XP you can access the scanner through the Printers and Faxes option on the start menu. Go to printers and faxes and then from there access scanners on the sidebar. Find your machine and open the inbuilt scanner software to scan your photos and save them to your computer. Then e-mail the saved files.

Brother MFC 240C... | Answered on Aug 27, 2014 | 99 views

Memory for the most part does not hold any information long term. It is used as a cache storage to hold a large amount of information for a short period of time. Memory was designed to take the load off of the CPU (central processing unit) and the hard drive(s). Once the unit has been powered off, within a minute or less, the memory has been cleared. The only thing that retains any information would be the hard drive. I hope this answers your question!

Brother MFC 240C... | Answered on Aug 22, 2014 | 149 views

many printers have a rubber or cork pad under the feed wheels to hold back all the sheets, except the top one. This one doesn't have that, so we'll try a couple other things.

Pull the tray out and remove all the paper. If you're reusing old paper, that might be your problem. Assuming you have fresh, clean paper, take the whole stack, pinching it at one end, and bow the stack up in the middle. Now pinch the other end of the stack, relax the grip on the end you pinched before, and bend the stack the other way. Repeat.

With every bend, the stack gets more slanted. Now hold one end of the stack and fan the other end to get air between all the sheets. Fan the other end the same way. The tiny layer of air you're creating between pages goes a long way in lubricating them, so they feed separately.

Straighten the stack and put it back in the cassette. The blue "fences" at the sides should be touching both sides of the stack to provide a little friction and keep the feed straight. The back fence should hold the stack against the opposite end of the tray. (Your tray is slanted at the feed end. On models where that wall is vertical, you should have a 1 to 2 mm gap so the paper doesn't bind when it tries to lift.)

Reinsert the tray and try it out.

Brother MFC 240C... | Answered on Aug 22, 2014 | 241 views select your operating system and download your driver. install it and plug in your printer. turn it on. your computer will recognize it and it will install itself. go to your control panel in the devices and printer and make sure it is selected as your default printer.
You're done.

I’m happy to help further over the phone at

Brother MFC 240C... | Answered on Jul 06, 2014 | 113 views

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