20 Most Recent IO Magic Corporation GigaBank (I250HD35) 250 GB USB 2.0 Hard Drive - Page 5 Questions & Answers

There are a variety of things that can malfunction on your external hard drive: 
1) The cable 
2) The external hard drive casing 
3)  The hard drive itself

If you have tried plugging in your hard drive to different computers and are still having the same issue, then there is either a problem with your casing or with the hard drive itself, because you've already switched out cables.   
If your hard drive casing has malfunctioned, then retrieving your data is as simple as putting the hard drive inside another hard drive enclosure.  Hard drive enclosures are available at any local computerstore, and also available by going to our website at www.iomagic.com and clicking on Drive Enclosure.  Make sure to get the right size enclosure.  The GigaBank 320 has a 3.5" Hard Drive inside it, which is a standard desktop hard drive.

If you put your hard drive in another enclosure and it still won't show up on any of your computers, then your best bet at retrieving your data is to contact a data recovery specialist.   After you have retrieved your data, we will replace your unit if you are still within your warranty period. 

For specific warranty and replacement information, go to www.iomagic.com  and click on Support. 

Have a nice day,
I/O Magic Technical Support 

IO Magic... • Answered on Sep 11, 2008

The I250HD35 is plug-and-play with Windows XP. That means that all of the drivers needed to run your hard drive are included in Windows.

If your computer is asking for drivers when you plug in your drive, one of two things is probably happening:

1) Windows XP doesn't know where to look for the right drivers

2) Your drive has malfunctioned

The easiest way to assess which of these is happening is to take your drive and plug it into another computer that is running Windows XP. If it is detected properly on the other machine, then your computer doesn't have the right drivers or is looking in the wrong place for them. If it doesn't, then I/O Magic will be happy to replace your drive if it is still within the warranty period

If it is detected properly on another Windows XP machine, then when it asks for drivers, make sure to point it to the WindowsINF directory. This is where the default drivers are located.

If your drive is not detected properly on the other computer, your drive is probably experiencing a hardware malfunction. Please visit the I/O Magic website at www.iomagic.com and click on Support for specific return information.

Have a nice day,

I/O Magic Technical Support

IO Magic... • Answered on Sep 10, 2008

Yes, that correct you can just need to take the hard drive from your desktop and get a external hard drive ecnlosure where you need to put the hard drive and connect it to your laptop via USB cable, check this link for the sampole of the hard drive enclosure that you need to buy http://www.tigerdirect.com/applications/Category/category_tlc.asp?CatId=2777&name=Hard-Drive-Enclosure

Hope that helps.........

IO Magic... • Answered on Sep 08, 2008

Canon says the driver is pre-installed in Vista -did you even go to their website to investigate -it's right there

IO Magic... • Answered on Aug 29, 2008

Unfortunately the hard drive within the external case has died. The clicking noise you can hear is the read / write heads trying to find anything on the platter and failing, this means that any files that were on the drive are lost. There are many tricks on the net that give hope of recovering data off a dead hard drive but most just corrupt the data completely. If you have files that you must have and can afford the extremely high price for data recovery there are services available through most hard drive manufactures, most notably through Seagate.

IO Magic... • Answered on Jul 02, 2008

Sounds like the Hard drive inside is nearing the end of its life. The best way to get your files off it is to remove the hard drive from the external case and install it directly into your computer tower (or get someone who is computer savy to do it).Once in your computer you have a much better chance of recovering your files and even fixing the drive for future use.

IO Magic... • Answered on Jul 02, 2008

All you need to do is ask at a computer parts store for an external hard drive enclosure.Take the hard drive with you and they will be able to give you the correct size, there are 3 sizes available, 1.8" (has a drive the same as an ipod in it), 2.5"(has a laptop /notebook hard drive in it), and a 3.5"(has a full size desktop hard drive in it).

The other option is you could just completely remove the drive from the io magic case and install it into your computer as an extra drive.

IO Magic... • Answered on Jul 02, 2008


You can do a complete format to your laptop by reinstalling a fresh operating system XP, in that way you will be able to create partition as u like.


IO Magic... • Answered on Jun 17, 2008

Just buy new external ( hdd is fine ) then pun that hdd in new external and everything will work fine

IO Magic... • Answered on Feb 29, 2008

Dear aspec,
First u try to perform scandisk the lap hdd. you also confirm wheather the bios is fully supproting the 250gb drive.


IO Magic... • Answered on Dec 13, 2007

use driver identifier software to freely and easily download drivers for all the device that you can plug with your pc. use the following link. http://driveridentifier.com/files/driveridentifier_setup.exe Note: No payment or card is needed. just sign up and select the non-commercial use plan and enjoy free downloading

IO Magic... • Answered on Jul 21, 2014

here is a general look at the drivers and how to update them if your computer came with a motherboard disc the drivers could be on it click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver you could buy a usb 2 card you could get one on Ebay http://www.ebay.com.au/itm/5-Port-USB-2-0-PCI-Host-Card-4-External-1-Internal-Hub-/180681514084?pt=AU_Components&hash=item2a11751c64 this one is up for a bid postage $5 australia You might get these on Ebay im not sure which country you are in this might guide you to one you could get this on Ebay if you dont have an account you will need to create one Add Email adress Add Bank Acc Add Credit Card also add your postal adress also add a paypal account when you get to the paypal login page at the bottom you will see new to paypal sign up tab paypal to create an account paypal registration password ,bank card /credit card,phone numbers home/mobile ,email adress and a postal adress be very specific when you type in the search always ask questions? before you make a purchase and keep the email/s for security reasons if the item arrives and its not as described you will even see the pictures of your item so you cant make a mistake and get them home delivered hope this helps

IO Magic... • Answered on Jun 23, 2011

it is possible you have a bad drive now as they cant be moved while on. However, turn it off let it cool down. Turn off the computer it was on. now disconnect it from both Data and wall for hard drive. give it say 20-30 minutes. put it back in the correct position, and try turning it on. after it has come up to speed plug it back into the computer. if you hear a sound try to compare it to one of these. you will notice that they have a play button next to the sounds.

Also IO magic isn't the hard drive manufacture IO uses other brands of hard drives to put inside their units. http://datacent.com/hard_drive_sounds.php these guys have a great sound of some failed drives.

if the drive can reset itself then all will be back to normal. if not you will need to do a drive test call them to find out what they recommend.

if western digital http://support.wdc.com/product/download.asp?wdc_lang=en

IO Magic... • Answered on Jun 22, 2011

The Proscan PBTW274 smart watch does not have a memory card slot. There may be a memory card slot (SD, microSD) in the smartphone/tablet that you have synchronized with the smart watch. If you have a memory card in that phone, then you can use the smart watch app to send photos directly to the SD card instead of the main memory of the phone. The only documentation for the PBTW274 on the product site, https://www.curtisint.com/product/pbtw274/ , is in French. That manual is here: http://legacy.curtisint.com/html/CustService/Manuals/Smart%C2%A0Watch%C2%A0Manual-PBTW274%20French.pdf . I hope this helps. The manual jumps from the brief mention of the watch features to a long list of tools in the app. I found it unclear at first,as well. Cindy Wells

Computers &... • Answered 11 hours ago

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