20 Most Recent
Questions & Answers
Cant power up my insignia player
Ensure that the battery is fully charged. Replace the battery if needed. Detailed specs can be found in the owner's manual
. If these steps don't resolve the issue, you may visit the place of purchase to pursue service options.
Insignia wont turn on, what should i do?
My son just got the (((( Insignia Kix 1GB MP3 Player Model: NS-1A10S)))))) had the same problem look on the side of the unit for switch that says hold .. move it,, you should see a green color under it ..then push the on button it should come on ... im going to try and put up the user guide in my products ..it shows the switch im talking about.
Screen froze on USB connected / ok to
(Don't know if you figured out to do this yet but...) I had this once and I just pulled the battery out. Obviously it can't stay on without the power source. Then you should be able to put the battery back in and viola, it should work again.
Its generally because u will have placed it in a different folder. Make sure u put it on the right folder.
Expecting a good rating from you ...!!!
Pause/Play Button problem
the same problem happened with my left control button. i couldnt turn back to the song. so i tried clicking the button several times turning the power on/off. eventually within about a week the button worked again. hope i helped in some way.
Mp3 player keeps getting SYNC notice
For NS-DA1G and NS-DA2G: If you are receiving a SYNC notice, your DRM media license has expired. If you are using a media manager like Best Buy Digital Media Store or Windows Media Player. you will first need to authorize the player as an MTP device (device authorized to play Digital Rights Management song files) and then re-acquire the licenses for the tracks. There should be a button that allows this function in your media software.
If you want to remove your DRM tracks, got to:
MENU - Settings - USB - File & Folder
This puts your player into Mass Storage Mode. Once in this mode the player will act like a USB drive and you can navigate to and delete your unwanted files.
Computer doesnt register device as being plugged-in
This can be a problem with your USB capabilities in your computer.
If you are using your front USB ports, it is possible they are underpowered. Try switching to the rear USB ports.
You can also try a self-powered USB Hub to improve performance or purchase a USB 2.0 card for your system.
It could be something as simple as a bad USB cable. That would be the cheapest place to start...next to trying the rear USB ports.
depending on the software you have, thats probably affecting the way your mp3 is running. windows media has worked for me.
Won't let me add music
For the Insignia NS-DA1G, NS-DA2G, KIX, NS-DV2G, NS-DV4G:
These units come set to a FAT formatting. If you have changed this to NTFS or DOS, you will cause problems with your player. Be sure it is formatted correctly.
If you have formatted your player to FAT (recommended), FAT-16, or FAT-32, try using the software reset in the MENU - Settings area of the players internal software.
Take off the back plate and remove the battery.
Look above the watch-style battery at the volume controls from the inside of the player.
Straighten out a paper clip and press out the buttons from within the battery compartment.
If this doesn't work, the micro-switch is stuck and you'll need to carefully pop it back out. You can see the switch (the very small black plastic tab above the metal housing) and will need to carefully push it back out.
Be careful and good luck.
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