20 Most Recent Seagate FreeAgent Go 80 GB USB 2.0 Hard Drive Questions & Answers

Only some are missing? If you can access the drive and see or download some of the files, it probably means the other files are not there. I have found it is easy to move files when transferring from one device to the other, when I meant to copy them. Perhaps this is what happened. If the drive was bad, or some other mechanical issue, I doubt you would be able to access any files.

Seagate... | Answered on Nov 05, 2017

Use an antivirus to perform a deep scan, and select the backup device among the drives and files to be scanned.

Seagate... | Answered on Nov 07, 2013

First of all - if it says "Trojan. Generic" it does not have to be a malicious program, it could be some kind of an .exe that your virus protection programm don't recognized. I have also seen things like key generators or keys that came with a program that was downloaded from some torrent site being called a trojan.
Try a program called "Advanced System Care" or the "Combofix".
There should be a free trial available for both.

Seagate... | Answered on Nov 07, 2013

click start control panel administration tools computer management device manager scroll through all of your devices

if you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver

if you can see your usb device but its not working scroll to Ports(Com&Ltd) right click to update driver

if you computer came with a motherboard disk the drivers could be on it

or you might have to download one http://download.cnet.com/jetway-motherboard-driver/3000-2098_4-163033.html
or try using slimdrivers


it might take some time being a freeware driver solution

note: it will find all of your outdated drivers

this is a free driver solutions

they will automatically search for and find the correct driver

hope it helps you

Seagate... | Answered on Feb 15, 2012

You could use a recovery tool :
Recuva from : http://download.cnet.com/Recuva/3000-2242_4-10753287.html
NOT FREE: TenorshareDataRecovery from :

Seagate... | Answered on Apr 09, 2011

physical memory dump occurs when more than 1 program try to occupy same space in RAM.
Actually there are many products available in the market for this.
i just recommend you to download and install trial version of IOLO SYSTEM MECHANIC and run it on your pc.
this will solve your problem

Seagate... | Answered on Jan 23, 2010

Just left-click the file or folder you want to copy, choose copy.

Open My Computer and find the external drive, double click, once the folder opens just right-click and choose Paste.

That's pretty much it....or you could also drag files / folders to the drive.

Hope this helps.

Seagate... | Answered on Nov 24, 2009


You can replace the enclosue the drive is in and it should work again. Just take it to your nearest PC shop and ask the technicians there to extract the drive from your enclosure and put it in a new one.

Assuming this works, you're done, if it doesn't you may have problems with the drive as a result of the broken port. If that is the case reply back with your location(Country, City & State) and I will be happy to refer you to an appropriate recovery facility.

Hope this helps FixYa,


Seagate... | Answered on Oct 21, 2009

well you could buy a hard drive enclsure (usb) then open up the seagate and take out the hd (unplug it form the ribbon cables) then plug it into the enclosuer and try plugging that in. may or maynot work becouse the hd itself may be "fried"

Seagate... | Answered on Feb 23, 2009

my computer it should show you the hard drive connected then drag and drop all your files that you want to backup from your desktop or whatever to the hard drive

Seagate... | Answered on Aug 23, 2008

If you plug it in to a hub try plugging it in to a USB port directly instead, one on the front or rear of the PC.

Seagate... | Answered on Mar 31, 2008

Is your hard drive detected by the BIOS? You can also check this by Right click on taskbar > properties > startmenu > customize > advanced > scroll down completely and select system administration tools "Display on the all programs menu" > ok. Click on start > all programs > administrative tools > computer management > double click on storage. click on disk management(local) here you should see your lacie. If you dont then the drive is probably not detected. If you see, you can just partition it from here and it will appear in your my computer. If it is indeed detected, you will have to use a application like Recover my files to recover your data and then partition and format the drive.

Seagate... | Answered on Mar 31, 2008

It varies depending on the operating system. You can create a Linux mint DVD and boot that without installing. It will take a moment as it is reading the OS from the DVD then see if you can see it, if so it is OK, if not something is bad or set wrong in the USB hardware system.

Seagate... | Answered on Jan 07, 2017

You don't need a service centre.

Take the drive out the caddy and plug it into a working computer using a SATA to USB cable. If the drive is functional then you'll be able to read it. If the drive is dead then you'll need to get another drive.

Seagate... | Answered on Jul 27, 2016

you should contact the seagate website and ask for advice, or the retailer you acquired it from

Seagate... | Answered on May 28, 2015

I don't know of any reason this can happen. May be your antivirus corrupted the flash download. remove and download again.

Seagate... | Answered on Jan 01, 2015

assuming that "wont start up" means that the drive letter is not visible thru windows explorer/my computer, which is already installed and booted from an internal hard drive...

the seagate drives, often, require a patch to work with some windows installs- especially if it is larger than 3 terabytes, and occasionally, if larger than 1 terabyte. if this is the case, the patch is most easily obtained by emailing customer service.

if this is not the case, please provide more specifics as to your computer, your version of windows, and exactly what it is not doing when you say 'not starting"

Seagate... | Answered on Dec 28, 2014

Hard drives are easily damaged when dropped and cannot be repaired.
You need a new hard drive.
There are companies that can recover data from faulty hard drived BUT it will cost you an arm and a leg for their services..

Seagate... | Answered on Jun 18, 2014

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