20 Most Recent Sony Cyber-shot DSC-N2 Digital Camera - Page 2 Questions & Answers

0helpful
1answer

The problem where I come when you run Access for

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea
2/15/2011 7:12:42 PM • Sony Cyber-shot ... • Answered on Feb 15, 2011
0helpful
1answer

My Sony Cybershot DSC-N2 lens are not working

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea
2/11/2011 12:42:24 AM • Sony Cyber-shot ... • Answered on Feb 11, 2011
0helpful
1answer

Respected sir when i on my

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea
2/11/2011 12:25:41 AM • Sony Cyber-shot ... • Answered on Feb 11, 2011
0helpful
1answer

When I push the power button, "access" appears on

Hi, this is what we call a lens malfunction. Usually caused by debris getting into the lens such as
sand, etc... or the lens has suffered some kind of Jolt. The only lasting resolution is to
have the lens repaired or replaced.
2/1/2011 5:47:16 PM • Sony Cyber-shot ... • Answered on Feb 01, 2011
0helpful
1answer

Having problems with my DSC-N2. Screen is starting

It sounds like a problem with the CCD imaging sensor itself. Most likely you will want to consider replacing the camera. You do have the option to contact sony and get an estimate. You can also contact/send it to a independent camera repair company and they commonly offer free estimates.
Here is sony's contact info:
https://eservice.sony.com/webrma/web/index.do

http://esupport.sony.com/US/perl/select-system.pl?DIRECTOR=CONTACT
Thank you,
lee
1/26/2011 12:16:10 AM • Sony Cyber-shot ... • Answered on Jan 26, 2011
0helpful
1answer

Why no date & time

You have to go to the camera's menu and choose that the date and time be stamped on the photo, if that option is available.
1/12/2011 10:00:11 AM • Sony Cyber-shot ... • Answered on Jan 12, 2011
0helpful
2answers

Touch screen frozen

the best solution to fix this problem is to get it repaired or replace if it is still under warranty.

I'll let you know if there is any other solution to fix this.
1/5/2011 6:44:17 AM • Sony Cyber-shot ... • Answered on Jan 05, 2011
0helpful
1answer

I have pictures on my camera but not on a memory

Hi,

images in the Internal Memory of the Camera can be moved to the Memory Stick with the COPY option in the Memory Stick Menu of the Camera. Follow the steps mentioned below for the information to select the COPY option.
Press the On-Screen-key to display the touch panel buttons.
Touch MENU to display the menu items.
Touch the Down Arrow button to select the MEMORY STICK Menu of the Camera.
Now select the COPY option and then the INTERNAL MEMORY option.
This will copy all the images in the Internal Memory of the Camera to the Memory Stick.

Thanks for using FixYa
We wish you a happy Christmas and New Year!!
12/23/2010 5:15:36 AM • Sony Cyber-shot ... • Answered on Dec 23, 2010
0helpful
1answer

Turn power off and on

Hi,

Turn the Power Off and On again error message is displayed when the Lens in the Camera is stuck is affected by a malfunction. Try turning off the power and on again. If the issue persists, try performing a power reset.
To power reset the Camera; turn off the Camera and remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the Camera to remain without power for 60 seconds.
Then, reinsert the battery and check if it helps.
You may also try INITIALIZING the Camera.
To Initialize the Camera, press the On-Screen key.
Touch MENU-->SETUP-->SETUP 2-->INITIALIZE-->OK. Initializing the Camera will change all the settings back to factory reset.
If the issue persists, service may be required.

Thanks for using FixYa
KenSolutions
12/6/2010 3:41:31 AM • Sony Cyber-shot ... • Answered on Dec 06, 2010
0helpful
2answers

Sony cybershot says that there

Re-format the memory card.
11/3/2010 4:12:39 PM • Sony Cyber-shot ... • Answered on Nov 03, 2010
0helpful
1answer

Sony dsc-n2 my video mode is not working properly

Hi,

The Camera will turn off or will not allow selecting the Movie Recording option when the Battery power is not enough. Please make sure that the Battery is fully charged. Make sure that the battery inserted is NPBG1. You may also try cleaning the terminals of the Battery pack. If the issue persists, try using a different battery pack. If the same happens again, service may be required.

Thanks,

KenSolutions

FixYa

10/22/2010 8:12:35 AM • Sony Cyber-shot ... • Answered on Oct 22, 2010
0helpful
1answer

My Sony Cyber ShotDcs-P10 tells

That is its built in memory. It has a low memory normaly. Try inserting an additional memory card to the camera.
10/7/2010 11:54:12 AM • Sony Cyber-shot ... • Answered on Oct 07, 2010
0helpful
1answer

Every time i turn on my sony cyber-shot DSC-N2 now

Your camera uses a proprietary Sony InfoLithium battery which I presume you are using. The message normally only comes up when using non-genuine batteries though the chip in genuine batteries sometimes gets corrupted. Four years is a fair lifespan for a rechargeable lithium cell so even without any faults you may already have noticed that the battery needs recharging more frequently.

Check that the battery contacts are bright and clean, and use a torch to look inside the battery chamber to check that the camera contacts are intact and clean. If all checks out then borrow or buy a replacement battery. If you buy a battery then you'll have to try and resell it if the camera proves to be at fault.

If the ultimate conclusion is that the camera is faulty, then it's cheaper to just replace it rather than repair. It was only designed for a minimum five year lifespan, so if it's failed prematurely you've been a bit unlucky. It's worth complaining to Sony anyway, but as they'll want to inspect the camera and will charge you for shipping with no guarantee of a favourable outcome you may decide that you'll just be gambling more money which could go towards a replacement camera.
9/20/2010 2:32:09 PM • Sony Cyber-shot ... • Answered on Sep 20, 2010
0helpful
1answer

DSC-N2 ho sempre scaricato le

Hello,

Would it be possible if you can translate the information in English? Almost all of the experts here are fluent in English. We should be able to assist you faster if that is the case.
9/15/2010 5:28:43 PM • Sony Cyber-shot ... • Answered on Sep 15, 2010
0helpful
1answer

My sony cybershot dsc-n2 fell

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. Please do not hesitate to let me know if you need any further assistance.

Regards
Andrea
9/12/2010 9:54:15 PM • Sony Cyber-shot ... • Answered on Sep 12, 2010
0helpful
1answer

My camera DSC-N2 keeps sayin turn of and switch on

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
9/8/2010 7:10:14 PM • Sony Cyber-shot ... • Answered on Sep 08, 2010
0helpful
1answer

My DSC N2 keeps saying

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea
9/6/2010 12:38:43 PM • Sony Cyber-shot ... • Answered on Sep 06, 2010
0helpful
1answer

My Sony Cybershot DSC-N2 touchscreen

if the initialize and calibration settings cannot be accessed if the touch screen is not responding, try to power reset the camera: turn cam off, remove the battery, make sure the cam is not connected to an optional ac adaptor, set mode switch to play, press and hold down the power button for a minute, let go and turn cam mode back to off, reinsert battery and turn cam on. if touch screen is still not working, unit may require service. hope this helps. thanks:)
8/25/2010 11:57:30 PM • Sony Cyber-shot ... • Answered on Aug 25, 2010
0helpful
1answer

The lens shutter on my Sony cyber shot DSC-N2 will

Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea
8/23/2010 2:44:57 PM • Sony Cyber-shot ... • Answered on Aug 23, 2010
0helpful
1answer

When I switch the camera

this is a clear lens faulty. this depends if you have involontary press on your lens or the camera have a impact. i am sorry but in this case the lens will be changed.. its possible to find the lens on ebay international seller if you have knowledge to replace it alone.. you can see any video of lens replacement on you tube, write this obiektiv umtausch.
and look if is possible for you to make this alone. any lens seller help you to fix it alone. paolo sorry for my english
8/5/2010 12:52:22 PM • Sony Cyber-shot ... • Answered on Aug 05, 2010
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