20 Most Recent Sony DCR-HC38 Mini DV Digital Camcorder Questions & Answers

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Hello i have sony DCR--HC38. I play tape but i can see on camcorder LCD or TV or PC

Your drum{video head} is dirty it needs a service
11/22/2011 10:35:51 AM • Sony DCR-HC38... • Answered on Nov 22, 2011
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The cassette will not load

Tape mechanism problems can be quite complicated. This will require disassembling the camera to repair the tape mechanism and can be done fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.

3/7/2011 4:31:29 PM • Sony DCR-HC38... • Answered on Mar 07, 2011
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I have sony hc38 and the error message c32:11

HERE'S WHAT WORKED FOR ME PER SONY TECHS:
Take? OUT the battery or disconnect the AC cord.
Turn the camera ON (tape, memory, edit settings) for 15 seconds.
Turn camera to off setting.
Plug battery or AC cord back in.
VOILA!
Worked for me and I had the stupid C32:11 error code for weeks! Door would not close. Followed the SIMPLE and SAFE instructions and IT WORKED! Just like magic. I couldn't believe it! Save your money TRY THIS!
2/3/2011 10:38:15 PM • Sony DCR-HC38... • Answered on Feb 03, 2011
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My sony handycam DCR-HC38 do

This is most likely caused by a damaged or misaligned video drum and can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

2/1/2011 5:57:09 PM • Sony DCR-HC38... • Answered on Feb 01, 2011
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Unable to find the drivers for my sony dcr-hc38 camcorder

First of all you must go to Play Mode' of your Digital Cam.Then goto Menu on your screen and change the option USB STREAM from 'OFF' to 'ON'.
Now plug your Camera to USB windows will detect it.

Usman Javaid
(Pakistan)
[email protected]
1/24/2011 8:02:42 AM • Sony DCR-HC38... • Answered on Jan 24, 2011
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Lines accross the screen

This is usually caused by an oxidized or defective Audio/Video drum. Try running a cleaning tape through the camera. If this does not solve the problem the camera will need to be serviced by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

1/24/2011 2:21:55 AM • Sony DCR-HC38... • Answered on Jan 24, 2011
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Sonycam video cassette door will not close...how

Tape mechanism problems can be quite complicated but they can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

12/28/2010 5:19:11 AM • Sony DCR-HC38... • Answered on Dec 28, 2010
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DCR HC 38 (SONY) camcorder...tape

Tape mechanism problems can be quite complicated but they can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I

12/23/2010 6:16:48 PM • Sony DCR-HC38... • Answered on Dec 23, 2010
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DCR-HC38 camcorder used in USB

It sounds like some electrical damage occurred, and this isn't good, since sometimes the only rememdy is to replace the main control board (since they don't go to the component level when fixing them).
The best you can do is contact Sony and see if they can offer a repair or exchange service.
Here's Sony's site:
http://esupport.sony.com/
Wish I had better news, but hope this helps.
12/3/2010 4:09:53 AM • Sony DCR-HC38... • Answered on Dec 03, 2010
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Cassette bay won't close

Tape mechanism problems can be quite complicated but they can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

11/21/2010 7:32:25 PM • Sony DCR-HC38... • Answered on Nov 21, 2010
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I can not get the

Tape mechanism problems can be quite complicated but they can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.

My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I

10/28/2010 11:50:27 PM • Sony DCR-HC38... • Answered on Oct 28, 2010
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Camcorder flashes c:32:11 attach power source when

this is my second Sony camcorder with the same issues. Both lasted almost 3 years and have done the same thing that you are mentioning. Sony wants me to pay $106 to fix it, when i believe that i shouldn't pay a cent. Obviously something is wrong. This is my last Sony camcorder for sure
10/11/2010 11:05:47 PM • Sony DCR-HC38... • Answered on Oct 11, 2010
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How do I upload video

read the manual or download it from the manufacturers website. quite wasting out time with **** you should do yourself!
9/7/2010 3:48:15 AM • Sony DCR-HC38... • Answered on Sep 07, 2010
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My tape wont close,the tape won't go down for the

This is usually caused by a defective component in the tape detection circuitry and can be repaired fairly inexpensively. However, it’s not a user serviceable problem and will need to be repaired qualified service technician.

My name is Rick and I’m a professional repair technician with over 20 years in the business and have repaired many of these. I’m semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.

If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .
9/3/2010 7:49:38 PM • Sony DCR-HC38... • Answered on Sep 03, 2010
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1answer

Sony dcr-hc38. inserted tape. hear beeps. screen

try it without inserting cassette if it closes correctly and doesnt load with cassette then 99% problem is with drum motor.look out for drum motor connector remove it clean it with pencil eraser and try again if it works, fine or just replace drum motor
6/21/2010 7:14:20 AM • Sony DCR-HC38... • Answered on Jun 21, 2010
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MY COMPUTER IS NOT DETECTING MY CAMERA (SONY DCR

You do not mention what windows you have sadly, all I will tell you is that no Windows Vista/Win 7 PC's will see a USB camera, sorry you need Firewire cable to download.

6/13/2010 4:08:55 PM • Sony DCR-HC38... • Answered on Jun 13, 2010
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2answers

Sony dcr-hc38. inserted tape. hear beeps. screen

change the mechnical assembley of casete
6/11/2010 4:51:30 AM • Sony DCR-HC38... • Answered on Jun 11, 2010
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Grey lines during playback.

Hi,
Camcorder video head required cleaning because gray lines come in playback when video head got clogged/ dirty.
Put video head cleaning tape and playback it as per instructions.
hope this will help you.
Thanks.

4/3/2010 8:05:04 PM • Sony DCR-HC38... • Answered on Apr 03, 2010
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