20 Most Recent Archos 504 500870 Digital Media Player - Page 5 Questions & Answers

solution found!!!!!!!!!!!!!!!!!!!!!!!!!!! thank you so much for the support of the Archos team. here is what i did to repair my 504
if your "reset" button doesn't help at all, this is what you'll do.

If you power on the unit by pressing and holding the TV/LCD button and power
button simultaneously the unit will boot into a recovery screen. Once in this
screen choose "Repair Disk" and follow the on screen instructions.

When prompted, please place the following file into the 'root directory' of
the unit:


before i found this solution, i've already given up on my 504, but now it's back!!!! REBIRTH!!!
thanks once again to Tony H from Archos Technical Support

Archos 504... | Answered on May 08, 2009

Don't be afraid! (I was) I was only getting the Green power light on and no further reaction. Wouldn't switch on and I was convinced it was the battery or the usb cable but I read the comments on this site and decided to have a go.
I opened the back and was daunted when I saw the security seal. Was out of warranty anyhow so I thought what the hell! I removed the 2 small screws at the bases of the hard drive and lifted the unit forward. There on the pcb Was the small oval gold disc/button and I push it in with my small screw driver for about 10/20 seconds then put every thing back in place - and Hey Presto - powered up and worked a treat! Thanks to this site and its users from an 'absolute novice' with a little common sense!
(important advise from my friend - discharge the static from your hands by tuching another metal object before opening the back of any PC or simular device) Barrie UK!

Archos 504... | Answered on May 05, 2009

you have to format your hd. for this conect your dvd player to pc. there is coming your hdd with a letter disk . click with the right button mouse and give format. after formating make sure to put some video from media player as described in your manual. (videos must be codec compatible to play). if is repeated same thing check your audi and video setting if nothing.... good luck i dont know another solution.

Archos 504... | Answered on Apr 07, 2009

You can call this number and they will help you.


Archos 504... | Answered on Mar 11, 2009

Press the Reset button on the inside of the unit with the battery removed. This should solve the Problem. If not you may need to send it in.

Reset button is located under the battery. So remove the battery and loo for the button at the end of the archos where the battery pins make contact. To the right of those and half way down between the pins and the case of the hard drive will be a gold round looking circuit. this is the reset. Press it and off you go.


Archos 504... | Answered on Mar 02, 2009

try resetting the device, don't worry you won't lose any files on the device. it is the little brass bubble directly on the circuit board by the battery terminals. hold for at least 10 seconds.

then try the device as normal.

if that doesn't work, run scan disk on the device as a "pc hard drive" select auto repair.

if that doesn't work, try using a program other than windows explorer to copy the files. specifically, i've had very good luck for fast copy. the interface is translated from japanese, just select the proper directories and hit the "excute" button, took me about two minutes to figure that one out. there is also tera copy.

if that doesn't work, try using a syncing software, i recommend allway sync n' go, free for personal use, actually you may want to try this before the copy software. remember that if you change direction in the sync arrow you willnot be copying files back from the device to your computer. i find this to be very useful.

if that doesn't work, i'm really sorry, you're just going to have to use tech support, call on a tuesday evening when it is really slow, but get ready for a wait. i recommend sitting infront of your computer while on hold, at least that way you'll have something to ry more research on.

good luck!

Archos 504... | Answered on Feb 18, 2009

its **** **** around with it press the reset button several times
i have it it sucks

Archos 504... | Answered on Feb 06, 2009

Drop a line to the people at www.newmp3technology.com they should be able to sort you out. i know they have screens available for most models including the 704, which may be similar.

Archos 504... | Answered on Dec 20, 2008

im not sure about the docking station but to see movies with out the cinema plug in just add videos that are in .AVI format and u can watch them fine.

Archos 504... | Answered on Dec 13, 2008

Check page 26 of the user manual: http://www.richersounds.ie/images/product_1949.pdf

Archos 504... | Answered on Oct 26, 2008

Try to press and hold the reset button (a little 4mm diameter golden button behind the battery right on the microchip) and then turn it on again

Archos 504... | Answered on Oct 26, 2008

I had the same problem. I droped mine and it seems to have messed up my hard drive. i replaced it today and my comp. can now reconize it. i have been trying to contact tech. support to see if it is possible to get the OS back on the PMP. if the Tech support ever picks up my call i will message back with the fix.

Archos 504... | Answered on Oct 23, 2008

Try holding down the on/off button for 30 seconds. It should reboot. Next go to the Archos site and download the newest firmware and follow the instructions.

Archos 504... | Answered on Oct 15, 2008

The same thing happens to me. I've noticed that it is on the dvds and vhs recordings (ie, copy protected) that this happens. The other files (downloaded from internet, tv, etc) play fine. I think it has something to do with copy-protection that allows files to be saved to device, but not transmitted out. This allows you to save and view your commercial recordings on the Archos, but not let the program to be sent to a recording device such as a dvd recorder.

Archos 504... | Answered on Oct 01, 2008

hold the tv button slightly earlier than holding the power button, first tv then power (while still pressing the tv button). it should first boot up to a normal green ARCHOS screen, then it will enter the recovery mode.

Archos 504... | Answered on Sep 08, 2008

its is the same prob. but i am working on it.

Archos 504... | Answered on Aug 08, 2008

This happens to me alot. You need to take out the battery then push the reset button on the right hand side of the battery connector on the system.

Alternatively, take out the battery and leave it out for about 6 hrs. when you put the battery back in, it would work.

It took me several weeks to solve this problem when i first bought it

Archos 504... | Answered on Jul 23, 2008

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