20 Most Recent Canon PowerShot A710 IS Digital Camera - Page 3 Questions & Answers

The little lightning bolt represents the flash on the camera. You will need to change the flash setting back so it shows an "A" next to the bolt designating that it is set to "Auto" flash.

There are several possible causes for "memory card locked", "memory card error", or "no memory card". The most common is trying to use a 4GB or higher SDHC card with an older camera made before SDHC format came out. Other causes include problems with the tiny slide switch on the side of the card, or the electrical contact switch internal to the camera. The problem may also arise from simple formatting problems if the card has never been formatted in the camera (note that this will also erase the card). Troubleshooting tips for this problem may be found at this link.

Buy the best quality batteries, but NOT the highest mAhr ones. They are designed for long usage for low drain applicaions but may not be able to deliver the high currents required by digital cameras. 2100-2400mAh is said to be best. Also, use a good quality charger that can discharge and slow recharge to reconditionbatteries. I recently bought a Maha charger and some Imedion batteries. Now my camera works as it should. (previously it lost the auto-focus after a few shots). A bit expensive but cheaper than a new camera!

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

if you are using the internal memory instaed of the external memory,your internal memory may be full.try switching to external (card) and see if this helps.

Batteries need to be discharge all the way down prior to charging. If you don't do this the battery has a memory when stage the power of the battery is in. For example if I charge a battery that is only half way discharge and I charged it, from that point on you will only have a have charged battery. When the power goes down to half you no longer have power. So you keep charging it and you end result is what you have, increasingly short life. Good Luck

Batteries are expensive so check to see how much they are versus how much a new purchase will be, and make your decision.

Here are some simple things to try first for a camera that won't take a picture when the shutter button is pressed, or with an inoperative flash. They won't work for every case, but they're worth a try.

hi there

The lens is jammed. Usually dust or grit gets in the mechanism and causes it to stick. Could try blowing down the side of the lens but it will probably need taking apart and cleaning. It is not an easy job to do but it might be worth trying as it would probably cost too much taking to a repair shop.

You can get the manuals from the canon website or download it from here..

PowerShot A710 IS Camera User Guide Basic (PDF, 1.34 MB) PSA710ISCUGba-EN.pdf

PowerShot A710 IS Camera User Guide Camera User Guide Advanced (PDF, 1.82 MB) PSA710ISCUGad-EN.pdf

Software Starter Guide For the Canon Digital Camera Solution Disk Version 29 (PDF, 3.75 MB) DCSDV29-EN.pdf

Direct Print User Guide (PDF, 1.17 MB) DPUG13_EN.pdf

change you camera

You can download the software from
http://www.usa.canon.com/cusa/support/consumer/digital_cameras/powershot_a_series/powershot_a710_is#DriversAndSoftware

The world of compact digital cameras is fast and furious blink and you'll miss the new model. These pocket point and shooters are cram packed full of features that most people neglect to utilize. So it's uncommon for the problem you describe to occur however it's simple and fairly inexpensive to repair. What you need is to replace the camera's internal battery which holds the custom functions and date time settings after the camera has been shut off. Normal internal battery life is greater then five years and a lot of my cameras go ten years before replacement. A camera store not your big box type but one that actually sells cameras and does film and print processing. I don't know where you are to even suggest someone. However at the bottom of the camera where you would place the memory card and batteries there is another slot for the internal battery. This link half way down the page will show the open battery door and where the internal battery is located.
http://www.digitalcamerareview.com/default.asp?newsID=2981&review=canon+powershot+a710+is

There has been few complaints or problem with this camera except for the very weak internal flash.

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Hello

OK, firstly i will start by mentioning that this is a reoccurring fault with this specific unit.

The problem is most probably that either the plastic pins of the camera buttons that push on the circuit board has been shifted. Or, the circuit board itself is damaged.

If the camera is still in the warranty i would suggest that you take it back to point of purchase as soon as possible.

If not, this is not something i would suggest you attempt to fix yourself. As it is not a problem than will be resolved by a software reset, this is a hardware problem. I will suggest you take yhe camera to your nearest service centre of repair store, and let them have a look at it for you.

Please do not hesitate to let me know if you need any further assistance.

Kind regards
Lock123

Press the FUNC/SET button. Use up/down to select the nested rectangle icon fifth from the top Use left/right to select the desired setting. Your options are 10-second, 2-second, and custom.

SD memory cards have a little switch on the card that can write protect or "lock" it. Take the card out of the camera and check this switch. To unlock it, it should be moved towards the edge of the card which has the electrical contacts.

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

An internal sensor might be having a problem causing the LCD screen not to respond correctly. or the menu button has been forced and is stuck causing internal conflict not allowing you to switch between functions.
Check out immediate online quote at Teleplan Camera Repair. They are very good and will hone in on the problem very quickly!

Hi,

You can download and print the basic user manual in PDF format by clicking this link

To download the Advanced user guide, click here

Adobe PDF Reader is required to view this manual. Click here to download the latest version of Adobe Reader.

Hope this helps. Kindly let me know if you have any difficulty in downloading the manuals.

Thanks for using FixYa.