20 Most Recent Dell Latitude D620 Laptop (Latitude-C620) PC Notebook Questions & Answers

buy a new hard drive and clone your existing drive to it.The drive is headed for failure

Dell Latitude... | Answered on Dec 16, 2019

Hello, it would be good to know if the Laptop has valid its guarantee and on the other hand if it receives battery charge, without making some measurements it's difficult to give an accurate diagnosis; it's possible that it's an element of the board (circuit) it's necessary to measure the voltage and other components to determine if there is a problem with the voltage delivered by the charger.
We can perform a battery reset to check and have an idea.

Dell Latitude... | Answered on May 08, 2019

Buy a new battery, may show as fully charged but does not output to laptop, i had same problem bought new battery fault solved.

Dell Latitude... | Answered on Nov 09, 2018

air hose blow out the processor fan /I bet its overheating/or bad memory

Dell Latitude... | Answered on Jul 26, 2017

Your D620 probably has the Nvidia Graphics (Video) card that was a manufacturing defect well documented all over the internet. I have reflowed the video card on quite a few of these laptops.

Below are some excerpts from the user manual.

Solid green power light and no beep code and no video during POST The monitor or the graphics card may be faulty or incorrectly installed.
Check the diagnostic lights to see if the specific problem is identified. See "Video and Monitor Problems."

Dell Latitude... | Answered on Jan 09, 2017

Open the Calculator program on the laptop (in Windows or Linux).
Click on the start menu.
Type Calculator.
If your operating system doesn't support searching from the start menu then look in the application listing for Calculator..

Dell Latitude... | Answered on Mar 06, 2016

search for one on Google it will be rather large if you find one

Dell Latitude... | Answered on Sep 10, 2015

Why should you download ASK? Ask is a dirty and trick adware and will fill your computer with advetising. People are crazy about trying to remove it!

How to Remove Ask com

Dell Latitude... | Answered on Sep 09, 2015

try either dell.com or manuals.com

Dell Latitude... | Answered on Sep 09, 2015

Double check to make sure there is nothing in any other 3.5 mm jack you can stick a q-tip that has had most of the stuffing ripped off and dipped in rubbing acohol to clean it off MUST BE OFF.

24575213-kdbydlvhgx3mczs4yctz3wk3-5-0.jpg if this doesnt work the built in speakers might have broken/blown or the built in audio might have a problem. But being a laptop you cant really replace the audio processor.

Dell Latitude... | Answered on Jun 05, 2015

Navigate to the manufacturer's web site and select your camera software. Click to download . Save it and click to install.

Dell Latitude... | Answered on Dec 25, 2014

Check all sides of the laptop for a switch to turn on the wireless, if not you look at the keyboard make sure there is not a key that has the wireless on it . If you see the wireless on the key you must hold FN key and wireless key to activate. If the problem is not wireless, and it is just networking. Go in the control panel under network and sharing, open that and look for change advanced sharing settings (usually on the right side upper corner) open that and make sure turn on network discovery is on turn on all items ..

Dell Latitude... | Answered on Oct 05, 2014

No. Factory reset wipes all settings and will require you to enter them again to get connected. You're better off using the help function in the Network Wizard to troubleshoot the problem step by step. If it's a windows machine it might be able to repair itself through this process.

Dell Latitude... | Answered on Oct 05, 2014

if it is the password that pops in blue as soon as u start up mate the best bet buy the cd from ebay i have one but i found it easier going to the computer shop cause they have the hardware to do that plus if u google it pay a company who remove bios passwords you WILL HAVE TO REGISTER WITH them but make up something cause they ONLY do it for commercially goodluck if you dont get anywhere tell me and i,ll help you ok.

Dell Latitude... | Answered on Aug 28, 2014


It is unfortunate that the LCD screen has blurred. There is a possibility that the LCD screen has failed. You may want to use the below link and performing an LCD BIST:


Also try connecting a known good external monitor and check if that helps.

Thanks and Regards.
Kiran Kumar.

Dell Latitude... | Answered on Jul 10, 2014

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