20 Most Recent Canon imageCLASS MF6550 All-In-One Laser Printer - Page 4 Questions & Answers

Canon image class mf6550 Error E000

Clean the platen glass with a softh cloth. Obvious, Isn't it?

Hi,

The shutter is the problem with the printer..
It is not the one that is next to toner. it is actually above the paper tray. You need to take 3 sides off to get to it.

It has happened because when we change the toner we tend to shut the side compartment too hard. If you call cannon or find a local repair center they will install a newer version of the shutter that will not fail.

if you want to fix it yourself,follow these steps
There is a 1/2" X 3" metal shutter that you can see when you remove the toner cartridge. This door was kind of stuck half way open. simply with a screwdriver open the shutter. The shutter will pop open and then fell all the way closed. It now moves freely and you can see that this is the laser aperature. Once you get the shutter operating smothly, your machine will copy and print again

So this is not the issue with the toner, even if you buy new toner it wont work...

Please leave me comment,if you need further assistance
RNJ VINODKUMAR

The feed rollers may be worn out and need replacement. they are quite small and do not last very long.

smack it a few time in the front.. Read the actuall 8 other comments -- this works.. the flap that covers the transfers is closed and taking out the paper tray works and shoving it back in or smacking it on the front-- just whack it -- Sounds crazy but it works

You orginal feed rollers may be worn out. when this happens, the paper slips and the machine thinks the paper is too long.
You need to have the ADF rollers replaced.

Go here. In the 'Select OS' dropdown, select Windows XP.

This can happen if the file you are printing is very large, like a lard PDF file for example. The printer has internal memory.
First thing you need to try is fresh new driver, you can get those here: http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=239&modelid=13242#DownloadDetailAct

Rx Report is reception report for documents that have been received.
Tx Report is a report (confirmation) of faxes sent (transmitted)

The error you are describing is usually cause by a bad cartridge but if you have tried a new Canon cartridge because refills will cause this a lot then we would need to look internally. If you look inside the unit (cartridge removed) on the right hand side towards the bottom you will see 3 flat metal plates. These are called spring plates when you push on them they should move in and out check and make sure they are not bent or depressed in you can try and use your fingers to fix them if they are. If not this unit would still be under the 3 year manufacture warranty call Canon they should give you service options. 800-828-4040

I have called canon with this problem more than once and they keep telling me that I am using a "paper" that is not supported. I finally gave up and ended up telling them that I am now going to use my cheap HP printer because it can do what it's suppose to.

I mean can you scan a text document with the "photo" option and see if you are still encountering problem. And check this out, he tells how to reset to factory and test scanner. http://www.fixya.com/support/t342579-just_started_printing_blank_pages

Does it recognize the device being attached (usb being plugged in)? If not uninstall and reinstall printer software and drivers

On this site download the advanced guide PDF file.The info you are looking for is on page 96 (or 6-3 in their index).

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=368&modelid=13242

Does it do it on prints aswell as copies?

If so open up the Left hand side door if you peer inside at the fuser (hot bit) can you see any damage. if so needs replacement.

Also could be the drum, look in the same area at the green/blue cylinder, these do up to approx 30,000 pages.

Hope this helps.

What you can try is run through the maintenance part of the software
printer aliggnment, self cleaning try those

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=164&modelid=13242#DownloadDetailAct

Click on the above it will take you directly to the homepage for your model printer just verify version of vista and run the application and follow on screen prompts and you should be good to go

Let me know if there is any other questions you may have

One or both of the ADF hinges are bad. The ADF cover doesn't close all of the way causing feed failure of the original and shading on the side of the copy because the scanned original is not fully contacting the **** exposure glass on the front operators side.