20 Most Recent Sony NW-E002 MP3 Player Questions & Answers

You haven't descibed neither your issue nor the computer system you are using so my wild guess is that you don't have the correct driver installed in your computer. In this case you should go to SONY Support site for your NWE002F Player: http://esupport.sony.com/US/perl/swu-download.pl?mdl=NWE002F&upd_id=3217&os_id=27,7,16,22,29,30,28&ULA=YES

Sony NW-E002 MP3... • Answered on Jun 18, 2014

Use SonicStage to transfer music files. This can be downloaded fromthe internet.

Sony NW-E002 MP3... • Answered on Jul 04, 2012

Follow this process
  • Open 'Control Panel' > 'System and Maintenance' > 'Device Manager'
  • Scroll to "Portable Devices", click '+' sign
    • (You will see MTP with yellow '!' sign)
  • Right-click, select "Update Driver Software..."
  • Select/click the option "Browse my computer for driver software"
  • Select/click the option "Let me pick from a list of device drivers on my computer"
  • (There should be 2 options here) select/click "USB mass storage driver"
  • Click Next
  • That should do it
Performance Chip

Sony NW-E002 MP3... • Answered on May 24, 2012

Are you using the Sonic Stage to transfer the songs or just coping files like you do on a flash drive?

Sony NW-E002 MP3... • Answered on Apr 27, 2012

personally, i usually just drag and drop from my music folders on PC directly to music folder on mp3 player. but you can try this website to download manuals



dont forget to rate FXYA

Sony NW-E002 MP3... • Answered on Mar 12, 2012

You have to re program your unit. its corrupted. or your memory on the unit is damage so your does not appear any more.

Sony NW-E002 MP3... • Answered on Aug 15, 2011

Hi saraethorne...

Deleting Files,Pictures,Videos,Audio
Books, Apps,etc. from MP3 Player/Ipod
Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release,right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
This is a FREE answer, Please take time to rate me

Sony NW-E002 MP3... • Answered on Jun 25, 2011

converting it in a higher bitrate would help (128kbps would should do it), I convert mine using xilisoft and works like a charm.

Sony NW-E002 MP3... • Answered on Jun 18, 2011

Please install Sonic Stage software in computer from Sony Support site then connect NW-E002 mp3 player with computer to transfer music files that will solve No Data problem.

Sony NW-E002 MP3... • Answered on Jun 15, 2011


The FORMAT ERROR message may occur if the Walkman player has been formatted using the format utility in Windows Explorer. To correct this issue, initialize (format) the portable player using the Initialize or Format utility built into your Walkman player.
Home button-->Menu-->Advanced Menu-->Initialize-->Format-->OK.

Reset the unit by pressing the RESET button with a small object such as a paper clip. Reset button is located near the volume buttons.

This should resolve the issue.

Thanks for using FixYa

Sony NW-E002 MP3... • Answered on Jun 09, 2011

Take out aput new batteris.

Sony NW-E002 MP3... • Answered on Jun 02, 2011

MP3 players can only play music files in mp3 file format.You need to convert your CDs to mp3 music files onto your computer ordownload them from the Internet and then copy them to your MP3 player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting music files to mp3 file format:-

Sony NW-E002 MP3... • Answered on Apr 14, 2011

This link probably will help you:


By means of this Sony support site try to update the firmware of the device.

Good luck!

Sony NW-E002 MP3... • Answered on Mar 11, 2011

the problem with this is normally the format. Sony Don.t normally play .WMA files they have to be converted to .Mp3 files. if that doesn't work then some media players need set storage locations to work, look in the instruction Manuel or try sending the info to your device using windows media player

Sony NW-E002 MP3... • Answered on Mar 10, 2011

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