Maxi-Cosi CabrioFix (Black Reflection) Infant Car Seat - Page 5 - Answered Questions & Fixed issues

Good Afternoon

If you're in the UK you can order a replacement sun canopy via your retailer or direct with the customer service department on 01284 413 141 Mon-Fri 8.30-4.30. The RRP for the sun canopy is £20 and if you order direct cost is RRP plus £3.99 p+p.

If you're outside the UK please go to www.maxi-cosi.com and select the country you're in, then go to "Contact Us" to get in touch with the customer service department in your country to enquire about costs and availability.

Good Afternoon

The headhugger/lumbar support wedge are not available as a seperate spare part item from Maxi Cosi. They come as part of the complete replacement fabric set for the CabrioFix carseat.

If you're in the UK you can order the complete replacement fabric set via your local Maxi Cosi retailer or direct with the customer service department on 01284 413 141 Mon-Fri 8.30-4.30. The RRP is £39.99 and if you purchase direct cost will be RRP plus £3.99 p+p.

If you're outside the UK please go to www.maxi-cosi.com and select the country you're in, then use "Contact Us" to enquire about availability and costs from the customer service department in your country.

Good Afternoon

The lumbar support wedge should go in the CabrioFix carseat with the thicker part at the back. The idea is that for a very young baby it provides a flatter seat, keeping the spine, hips and neck in more of a straight line than a sitting position. The lumbar support wedge should be used for a newborn baby up until between 4 and 6 months old to provide optimum safety in the event of an impact and to make baby as comfortable as possible while in the carseat.

Good Morning

The Maxi Cosi CabrioFix carseat does not have a recline option.

Good Afternoon

The silver button will cause the sun canopy to pop up about half an inch, just pull it and it will come up further and can be hooked onto the handlebar.

Good Afternoon

How old is your carseat? If it's under 2 years old, please contact your retailer with your proof of purchase and they'll make arrangements for it to come back for full inspection and any repair work required under the warranty terms and conditions.

If it is over 2 years old or you no longer have proof of purchase please go to www.maxi-cosi.com and select the country you're in, then go to "Contact Us" to get in touch with the customer service department in your country.

Good Afternoon

The belt hooks for the PrioriFix can be obtained via your local retailer or direct with the customer service department.

To find the customer service department for the country you're in go to www.maxi-cosi.com and select the country you're in, then go to "Contact Us" and you can get in touch with the customer service department where you are for further assistance.

Good Afternoon

The fabric can be removed by following the instructions in the user manual - if you've lost the user manual you can download a replacement at www.maxi-cosi.com

By the belt straps I think you mean the harness pads? Undo the harness and they will slide down the length of the harness and you will then need to push the plastic clip section through the harness pads.

Good Morning

If you are in the UK and the product is under 2 years old please return to your retailer with the product and your proof of purchase paperwork and they can assist.

Alternatively please go to www.maxi-cosi.com and select the country you're in, then choose "Contact Us" to get in touch with the customer service department in your country.

Good Afternoon

There are two hoops of elastic at either end of the sun canopy - these hook in behind the knuckles of the bar that goes over the carseat (the carry handle/roll bar). Once you've hooked them in (it is fiddly, but possible) you can then tuck the rest of the fabric in between the plastic at the back of the carseat and the carseat fabric.

If you can't do it, pop it into a local retailer and ask them to give you a hand.

Good Afternoon

The head support in the Axiss should not be removed as this is part of the integral design of the Axiss carseat and it controls the height of the harness.

Good Afternoon

If you are a UK customer, replacement harness pads for the Maxi Cosi CabrioFix can be ordered via your local authorised retailer or direct with the customer service department on 01284 413 141 Mon-Fri 8.30-4.30. The harness pads are available in plain Black only, as a set of three, and are RRP £15 (with £3.99 p+p if ordered direct).

If you're in another country, go to www.maxi-cosi.com and select the country you're in, then use the "Contact Us" tab to ask if they're available in your country to order.

Good Evening

The horizontal or lap section of the three point seatbelt should be placed over the foot end of the carseat and held in place under the two blue clips either side of the seat. The diagonal section of the seatbelt should go around the back of the carseat through the blue clip at the back.

Ensure the seatbelt is tensioned fully to prevent excessive movement.

If you're still not satisfied it is fitted correctly do not use it and return it to your retailer with proof of purchase and ask them to show you how to fit it properly.

Good Afternoon

If you're a UK customer you can buy a replacement set of harness pads via your local retailer or direct with our customer service department on 01284 413 141 Mon-Fri 8.30-4.30. The harness pads come as a set of three, in plain Black only, and the RRP is £15 with £3.99 p+p if ordered direct.

Good Evening

Instructions for fitting the sun canopy can be found in your user manual.

If you no longer have your original copy of the user manual please go to www.maxi-cosi.com and select your country. Now select the CabrioFix carseat from the list of available carseats and download a replacement user manual.

Good Evening

The yellow plastic IsoFix guides can be ordered via your local retailer or direct with the customer service department on 01284 413 141 Mon-Fri 8.30-4.30. The RRP is £10 (set of 2) with £3.99 p+p if you order direct.

Bear in mind that these are guides only and may not be required. Some cars have the IsoFix points very prominant and quite high up so you can slot the IsoFix connections on without the guides; They are only to help if needed, if the IsoFix points are located quite deeply within the cushion of the vehicle seat.

I think I have found exactly what you are looking for. MANUAL

See page 3 and 6. Click the link below and save it to your computer.
Maxi-Cosi EasyFix Manual

Get back to where you bought it for a replacement - these things HAVE to work perfectly to keep your child safe - don't try to "fix" it you could live to regret it.

PLAY SAFE

Hi,

Not sure where you based. In the UK there about £20 on ebay uk.

I hope this helps.

Regards,
Liz.