20 Most Recent Maxi-Cosi CabrioFix (Black Reflection) Infant Car Seat - Page 5 Questions & Answers

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1answer

Hi the adjustment belt has fallen thro to the back

Good Afternoon

If you're in the UK please contact our customer service department on 01284 413 141 Mon-Fri 8.30-4.30.
8/22/2011 12:58:31 PM • Maxi-Cosi... • Answered on Aug 22, 2011
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1answer

I have taken the straps

Good Afternoon

The harness should never be completely removed due to the safety implications of it being incorrectly re-fitted.

Please contact the customer service department on 01284 413 141 Mon-Fri 8.30-4.30 to discuss booking the carseat in for our engineers to rectify it and what the cost will be.
8/22/2011 12:55:47 PM • Maxi-Cosi... • Answered on Aug 22, 2011
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1answer

I recently removed the cover

Good Afternoon

Go to www.maxi-cosi.com and select the CabrioFix carseat to download a replacement instruction manual for details of how to replace the fabric.

The harness should not have been completely removed from the carseat in order to remove the fabric. If the harness has been completely removed we cannot advise that you re-thread it due to the safety implications of it being incorrectly done. In this instance please contact the customer service department on 01284 413 141 Mon-Fri 8.30-4.30 to discuss the carseat being sent to our engineers for them to re-thread the harness.
8/22/2011 12:49:43 PM • Maxi-Cosi... • Answered on Aug 22, 2011
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How do i remove the covers in order to wash them?

Good Morning

In your user manual there are full instructions.

If you no longer have the original user manual go to www.maxi-cosi.com and download a replacement set.
8/8/2011 10:04:12 AM • Maxi-Cosi... • Answered on Aug 08, 2011
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1answer

Hi i have got a

Good Morning

The grey tensioner strap appears to be stitched in place but it isn't. Follow it around under the bottom of the carseat and the strap is in a piece of plastic catch shaped like an H on it's side. Wiggle one way then the other to unhook from this catch, and the carseat fabric can be removed (where the grey circle part is the fabric is tucked underneath slightly, once you've unhooked the tensioner strap you'll be able to get the fabric off easily).

Hand washing is recommended, but if you have delicate or handwash cycle on machine this is also suitable. Use a mild detergent and maximum temp 30 degrees for washing. Do not tumble dry: Do not leave in direct sunlight to dry. Ensure fabric is completely dry before putting it back on for use as damp fabrics may result in mould or mildew growth.

Remember never remove the harness straps from the carseat, the fabrics can be completely removed while the harness remains in place!
8/8/2011 10:02:18 AM • Maxi-Cosi... • Answered on Aug 08, 2011
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1answer

The straps are jammed as

Good Morning

If you're in the UK please contact the customer service department on 01284 413 141 Mon-Fri 8.30-4.30 to discuss this.

If you're not in the UK please visit www.maxi-cosi.com and select the country you're in, then go to "Contact Us" to get in touch with the customer care department in your country.
8/8/2011 9:59:16 AM • Maxi-Cosi... • Answered on Aug 08, 2011
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1answer

Hi, I would like to ask

Good Morning

The Maxi Cosi CabrioFix can be fitted without any base, using the 3 point seatbelt: With the EasyFix base, using IsoFix points or 3 point seatbelt: With the EasyBase and EasyBase 2 using the 3 point seatbelt. It cannot be used with the Mico carseat base as they are not designed to be used together. The Mico is available in US and does not meet UK standards: Likewise the CabrioFix does not meet US standards so they should never be used together.

If you don't know how to fit the carseat into your vehicle using the 3 point seatbelt please check your user manual, or download a replacement copy at www.maxi-cosi.com before use go to an authorised retailer to check it is correctly installed as this will affect the performance of the carseat.
8/8/2011 9:58:11 AM • Maxi-Cosi... • Answered on Aug 08, 2011
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1answer

The straps have been pulled to tight & iam

Good Morning

We're unable to send out parts for the harness, or a replacement harness itself, due to the safety implications of it being incorrectly fitted.

If your carseat is under 2 years old please contact your retailer with your proof of purchase and ask them to make arrangements for it to come to our engineers for full inspection & any repair work required.

If it is over 2 years old or you do not have proof of purchase please contact the customer service department on 01284 413 141 Mon-Fri 8.30-4.30.

If you're not a UK customer please go to www.maxi-cosi.com and select the country you're in, then go to the "Contact Us" tab to get in touch with customer services in your country.
8/8/2011 9:49:57 AM • Maxi-Cosi... • Answered on Aug 08, 2011
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1answer

How do you remove the isofix base from the car

Every ISOFIX base has a button which you can press and release the base from the car seat.Usually it's a round one at the junction of the ISOFIX base and it's LEG
7/29/2011 4:51:02 PM • Maxi-Cosi... • Answered on Jul 29, 2011
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1answer

Hi, I lost the hood of my baby maxi cosi car seat

Good Afternoon

If you're in the UK you can order a replacement sun canopy via your retailer or direct with the customer service department on 01284 413 141 Mon-Fri 8.30-4.30. The RRP for the sun canopy is £20 and if you order direct cost is RRP plus £3.99 p+p.

If you're outside the UK please go to www.maxi-cosi.com and select the country you're in, then go to "Contact Us" to get in touch with the customer service department in your country to enquire about costs and availability.
7/28/2011 11:44:09 AM • Maxi-Cosi... • Answered on Jul 28, 2011
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1answer

I've lost the head rest

Good Afternoon

The headhugger/lumbar support wedge are not available as a seperate spare part item from Maxi Cosi. They come as part of the complete replacement fabric set for the CabrioFix carseat.

If you're in the UK you can order the complete replacement fabric set via your local Maxi Cosi retailer or direct with the customer service department on 01284 413 141 Mon-Fri 8.30-4.30. The RRP is £39.99 and if you purchase direct cost will be RRP plus £3.99 p+p.

If you're outside the UK please go to www.maxi-cosi.com and select the country you're in, then use "Contact Us" to enquire about availability and costs from the customer service department in your country.
7/27/2011 12:29:29 PM • Maxi-Cosi... • Answered on Jul 27, 2011
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1answer

Which direction does the wedge

Good Afternoon

The lumbar support wedge should go in the CabrioFix carseat with the thicker part at the back. The idea is that for a very young baby it provides a flatter seat, keeping the spine, hips and neck in more of a straight line than a sitting position. The lumbar support wedge should be used for a newborn baby up until between 4 and 6 months old to provide optimum safety in the event of an impact and to make baby as comfortable as possible while in the carseat.
7/27/2011 12:05:18 PM • Maxi-Cosi... • Answered on Jul 27, 2011
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1answer

I cannot get the seat

Good Morning

The Maxi Cosi CabrioFix carseat does not have a recline option.
7/25/2011 9:55:55 AM • Maxi-Cosi... • Answered on Jul 25, 2011
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1answer

Hi I have just bought the maxi cosi cabrio car

Good Afternoon

The silver button will cause the sun canopy to pop up about half an inch, just pull it and it will come up further and can be hooked onto the handlebar.
7/21/2011 3:19:17 PM • Maxi-Cosi... • Answered on Jul 21, 2011
0helpful
1answer

Hi, the shoulder straps on

Good Afternoon

How old is your carseat? If it's under 2 years old, please contact your retailer with your proof of purchase and they'll make arrangements for it to come back for full inspection and any repair work required under the warranty terms and conditions.

If it is over 2 years old or you no longer have proof of purchase please go to www.maxi-cosi.com and select the country you're in, then go to "Contact Us" to get in touch with the customer service department in your country.
7/21/2011 3:09:22 PM • Maxi-Cosi... • Answered on Jul 21, 2011
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1answer

Where can I get replacement

Good Afternoon

The belt hooks for the PrioriFix can be obtained via your local retailer or direct with the customer service department.

To find the customer service department for the country you're in go to www.maxi-cosi.com and select the country you're in, then go to "Contact Us" and you can get in touch with the customer service department where you are for further assistance.
7/21/2011 2:41:17 PM • Maxi-Cosi... • Answered on Jul 21, 2011
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1answer

Hello i am trying to take the car seat cover off i

Good Afternoon

The fabric can be removed by following the instructions in the user manual - if you've lost the user manual you can download a replacement at www.maxi-cosi.com

By the belt straps I think you mean the harness pads? Undo the harness and they will slide down the length of the harness and you will then need to push the plastic clip section through the harness pads.
7/21/2011 2:39:16 PM • Maxi-Cosi... • Answered on Jul 21, 2011
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1answer

Hi i seem to have got the harness bit where it

Good Morning

If you are in the UK and the product is under 2 years old please return to your retailer with the product and your proof of purchase paperwork and they can assist.

Alternatively please go to www.maxi-cosi.com and select the country you're in, then choose "Contact Us" to get in touch with the customer service department in your country.
6/15/2011 10:41:16 AM • Maxi-Cosi... • Answered on Jun 15, 2011
0helpful
1answer

Hi I have removed the sun

Good Afternoon

There are two hoops of elastic at either end of the sun canopy - these hook in behind the knuckles of the bar that goes over the carseat (the carry handle/roll bar). Once you've hooked them in (it is fiddly, but possible) you can then tuck the rest of the fabric in between the plastic at the back of the carseat and the carseat fabric.

If you can't do it, pop it into a local retailer and ask them to give you a hand.
6/8/2011 11:30:48 AM • Maxi-Cosi... • Answered on Jun 08, 2011
0helpful
1answer

I have an Axiss and

Good Afternoon

The head support in the Axiss should not be removed as this is part of the integral design of the Axiss carseat and it controls the height of the harness.
6/8/2011 11:10:46 AM • Maxi-Cosi... • Answered on Jun 08, 2011
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