Top 20 Brother MFC-5460CN All-In-One InkJet Printer Questions & Answers

Main problem with Inkjet Printer cartridge is, ink gets dry after no use for long time. In your case, your cartridge provider might be given you out dated cartridge or if not, there may be technical problem with your printer.

Hi madeleine, 1.Press the cover release button and then open the front cover. 2.Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. 3.Open the back cover. 4.Pull the tabs at the left and right hand sides toward you to open the fuser cover (1). 5.Using both hands, gently pull the jammed paper out of the fuser unit. 6.Put the drum unit and toner cartridge assembly back in the printer (press firmly). Fully close the front and back covers. Pull the duplex tray completely out of the printer. 7.Pull the the jammed paper out of the printer or the duplex tray. 8.Put the duplex tray back in the printer. 9. Make sure that the Back Cover LED and the Paper LED are off and then, the Status LED lights green. Still having Problem Then follow Us For Brother Printer Support

paper jam, remove paper jam

konica7035 manual service and main board lock damage chip damage

You could try this site again:

http://www.brother-usa.com/downloads/default.aspx?PGID=5&R3ModelID=MFC5460CN

If no luck there (and they usually help for no charge) then you can somewhat of a risk and look for the software on another site but check the site out to make sure it is not a virus site. Here is a site that has NOT been checked out so you coul d do some research to see if it is a site with problems.

Thanks for asking.................................Pete

first you can download the driver for the printer, just click the link    http://welcome.solutions.brother.com/BSC/public/as/sg/en/model_top/colormfc/mfc5460cn_all.html?reg=as&c=sg&lang=en&prod=mfc5460cn_all

To resolve this error:

1. Disconnect the power adapter from the printer.
2. Wait 30 seconds to allow the printer to reset.
3. Connect the power adapter to the printer. Turn on the printer, if necessary.

If the error continues:

1. Open the printer access door.
2. Remove and install the printhead two times.
3. Close the printer access door.
4. Wait until the printer is ready to use.
5. If the error is displayed, Support .
6. 
   

Hopefully this helps.. Thank you for posting..

Hi kenttti,

I have provided link here where you can get the instruction on how you can address paper jam with your Brothers printer. It's complete with instruction and illustrations on how to release the tray as well.

Hope it helps.

Thank you for using Fixya.

hi

go to this link, download manual -- locate page 113 and it will explain HOW TO INSTALL ink cartridges

http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002135/cv_mfc5460_usaeng_usr_a.pdf

Your machine is equipped with an ink dot

counter. The ink dot counter automatically

monitors the level of ink in each of the 4

cartridges. When the machine detects an ink

cartridge is running out of ink, the machine

will tell you with a message on the LCD.

The LCD will tell you which ink cartridge is low

or needs replacing. Be sure to follow the LCD

prompts to replace the ink cartridges in the

correct order.

Even though the machine tells you that an ink

cartridge is empty, there will be a small

amount of ink left in the ink cartridge. It is

necessary to keep some ink in the ink

cartridge to prevent air from drying out and

damaging the print head assembly.

a Open the ink cartridge cover.

If one or more ink cartridges are empty,

for example Black, the LCD shows

Ink Empty Black and

Replace Ink.

b Pull the lock release lever down and

take out the ink cartridge for the color
shown on the LCD.

c Open the new ink cartridge bag for the

color shown on the LCD, and then take

out the ink cartridge.
d Remove the protective yellow cap (1).

Note

If the protective yellow caps come off

when you open the bag, the cartridge will

not be damaged.

e Each color has its own correct position.

Insert the ink cartridge in the direction of

the arrow on the label.

f Lift each lock release lever and push it

until it clicks, and then close the ink

cartridge cover.

g If you replaced an ink cartridge, the LCD

may ask you to verify that it was a brand

new one. (For example,

Did You Change Blck?) For each

new cartridge you installed, press 1

(Yes) to automatically reset the ink dot

counter for that color. If the ink cartridge

you installed is not a brand new one, be

sure to press 2 (No).

If you wait until the LCD shows

Near Empty and Ink Empty, the
machine will automatically.

Find this on page 113 of the manual:
http://welcome.solutions.brother.com/BSC/public/files/dlf/doc002135/cv_mfc5460_usaeng_usr_a.pdf

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response.

Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

This is a print head failure of some type. Turn off the printer, disconnect the power cord and lift up the scanner unit. Check for any paper or foreign object. See if you can slide the printhead and check under it. If the printhead will not move easily, do not force it. If the printhead is all the way to the right, you will not be able to move it. Use a flashlight to check for any foreign objects or paper scraps soaked with ink. Remove any foreign stuff that you find.

When it happens? Print? Scan?

Remove the input paper tray and take off the output tray. Remove all loose paper from the input tray.

Step 2Pull out the paper support flap and unfold it to its greatest length.

Step 3Flip through the stack of paper before inserting it back into the input tray. Place the paper in the tray and adjust the paper guides so they press against the margins of the paper.

Step 4Ensure that the stack of paper is below the maximum paper line on the inside of the input tray. Unplug the power cord from the back of the printer.

first, try to establish if this really is full absorbent pad, remove power cable from the back, wait 20sec, press menu/set key, insert power mains - in most brother printer/faxes this will display machine error code. if this is code 46, you are on the money, your absorbent pad is full (not necessarily, only counter is showing it as such in most cases).

we will asssume that counter is showing full and therefore reset it again to zero:

1. after machine code is displayed, key in "80",
2. go down with arrow key till you find "purge counter"
3. type "2783" this should set counter to "0"
4. press "stop/exit"
5. press "9" twice
6. remove cartridges from craddle
7. remove power cord
8. insert power cord back
9. switch on printer
10. insert cartridges back

if that do not work, then maybe really you need to replace absorbent sponge... it is done under warranty and if not technician in service centre.

if you want to do it yourself, remove cartridges, remove fron cover and on the right hand you will have "offending" sponge. either clean it (absorbent, lint free tissue is fine to remove excess first, then few drop of water and repeat draining process with tissue several time, at least till "cake" from the top is removed. best of course will be to replace the sponge with new one.

after that you still need to reset counter. in another way - follow steps...

Try Brother Support http://en.community.dell.com/what-do-i-buy/f/3510/p/19186226/19309212.aspx#19309212

Hi,

You can download and print the instruction manual in PDF format from the Brother support website by clicking this link.

Please note: Adobe PDF Reader is required to view this manual. Click here to download the latest version of Adobe Reader.

Hope this solves your problem. Thanks for using FixYa.

Please follow this instructions; i don't know whether you've disconnected or not but it's been disconnected from my side. So i just wanna give some more hints to fix your problem;

Press the Menu key on the control panel.
Press the Up or Down Arrow key until Fax appears on the LCD.
Then, press OK.
Press the Up or Down Arrow key until Remote Fax Opt or
Advanced Fax Operation appears and press OK.
Press the Up or Down Arrow key until Fwd/Page/Store or
Forward/Store appears and press OK.
Press the Up or Down Arrow key until Off appears and press OK.
If you have faxes stored in the memory, you will receive a message that reads Erase All Fax? 1. Yes 2. No.

If you want to erase all the faxes in the memory without printing them out, press 1 (Yes) and then press Stop/Exit.
Or
If you would like to reprint the saved faxes, press 2 (No), press
Stop/Exit and continue to the following steps for instructions on how to print stored faxes.
If you do need the features that require Fax Storage to be On, the stored faxes will need to be erased or printed to remove them from the memory and to allow additional memory to be available. Follow these steps to print the stored faxes:
Press the Menu key.
Press the Up or Down Arrow key until Fax appears on the LCD.
Then, press OK.
Press the Up or Down Arrow key until Remote Fax Opt or
Advanced Fax Operation appears and press OK.
Press the Up or Down Arrow key until Print Fax or Print Document appears and press OK.
Press Black(Mono) Start.
After printing is finished, press Stop/Exit.
Good luck. Thanks for using FixYa.

well you didn't install it

I've seen this error when there was a small piece of paper blocking the gear around the print head. turn off the machine and see if you can find anything blocking it, if you do remove the obstruction and power it up. if you don't find anything the could be a problem with the head or the motor driving it